Teresa @ Front Desk, Bryce @Registration, Shelby RN Pre-Op, Jill B Recovery RN and Kembra RN Post…read moreOp, All did a wonderful job !

I have been a regular customer of this hospital due to multiple issues over the years. I liked to…read moreuse the same hospital because they have my medical records. On my last visit, I dealt with a cold, awkward ER physician who leaned on the wall cornered with the door while I lay in bed facing the opposite direction of the room, I twisted my neck to talk to him, no, I don't have a very contagious disease. I was told to visit other hospital as I couldn't get any care on this one. I had excruciating pain in my mouth due to a cracked tooth. I was left there for an hour without care. I asked the nurse what was happening next and was told to go back in the room because they were busy. It did not appear busy with a lot of activity when I arrived, so I decided to leave to find ice at 7-11 to apply to my face. They attempted to charge me, my private insurance and the VA for "staying in the room". I will not continue to visit this hospital in the future, I don't recommend anyone to do so. Avoid an awful experience when dealing with an emergency, no need to be dismissed and mistreated; they totally lack empathy. It wouldn't surprise me they roll their eyes up when a patient arrived. I spoke to a representative to express my dissatisfaction, but I am yet to receive an apology for the way I was not treated.

My husband had knee replacement surgery on May 12. All staff we came in contact with were friendly…read moreand helpful. CNA Lanicha was one of the staff members assigned to care for my husband during his stay at the hospital. We were really impressed with her great personality and professionalism. She was very attentive and performed her duties with a smile. As I was leaving for the day I was thinking no worries he's got a GREAT CNA....A BIG thank you to Lanicha. You ROCK!

I had three surgeries in this hospital within a 2 month period because the doctor botched my minor…read moresurgery and had to have more surgeries to fix his error. I will elaborate about my care on a friend's podcast and nieces social media accounts. I was in a vulnerable situation when I arrived and the financial aid professional was very unprofessional as she took my payment of thousands of dollars, the nurse was unprofessional. I told the nurse I had taken a laxative over 24 hours ago and I was concerned because I had not used the restroom and she loudly said repeatedly in a sing song voice "don't worry if you boo boo I'll clean you up" after surgery my blood pressure was so high and they seemed panicked and I felt rushed to be discharged. I do not know if the intention was for me to die elsewhere. The only staff that was professional and showed some humanity was my IV. Nurse. There's so much that was wrong in this facility but I'll stop here for now.

Terrible place doctors will have you waiting an hour plus just for x ray results i highly recommend…read morefoing somewhere else the staff here are very slow mentally and physically

My visit at the ER was smooth and simple. Kate was so lovely, checked me in, logged in my insurance…read moreinfo, and gently told me that it'll be about 10 min. This was around 9:30 in the morning. I was then seen by a kind nurse named Steve, like extremely fast. He was informative, encouraging, and patient to hear of my emergency. I truly felt like I was being listened to. Afterwards, I met with another kind gentleman Sajjan, who was also so polite and friendly. He's the one who took my CT scan, and made everything really quick and simple. I'm also grateful for Doctor Le, who spent a lot of time being thorough and making sure I understood every detail of why I'm experiencing what I'm experiencing. And to watch out for new symptoms. He was generous, polite, and had warm energy about him. I'm truly grateful for this specific Emergency Hospital. I appreciate all these incredible 4 people (:

My experience at the ER with a family member went very smoothly. The staff, from the front desk to…read morethe guy getting insurance information, were all attentive, patient, and kind. I didn't get our PA and nurse's names, the PA was an average height, white blonde woman (congrats on the engagement!) and the nurse had arm tattoos and gauges, but they were incredible. They're excellent with people, very well spoken, and friendly. I felt as though my family memeber's concerns were being properly addressed, and they were extremely thorough and informative when answering any questions or responding to concerns. A special shout-out to the gentleman who was formerly an EMT (a bald, bearded man wearing blue Hoka's) who helped us with discharge! He was really funny and talkative. It made me feel reassured in leaving.

Parent was inpatient 10 days in March 2026. Staff only got her out of bed twice. Board in room…read moreshowed daily PT. When I asked why PT was not done daily, the nurse manager said that is where we fail. Parent is now in SNF working on regaining strength.

My very first time to Baylor Scott & White and the service was absolutely top tier. I felt heard…read moreand understood. The care that was given was empathetic, caring, thorough, & most of all quick. The atmosphere was calming and didn't make me feel anxious to be in a new place with new people. Thank you to the staff for being incredibly patient, kind, and most of all downright amazing.

Will never go Back there, I went for medical help and was so hurt and shock how I was treated. The…read morenurse's some were rude and some were trying to be nice. Some stood with their arms fold and did not care at all! The room I was place in a room that was dirt and dry blood stains on floor and sheets. dirt sheets hanging out the hamper. I have pictures of all. I waited for 2hrs before no one came in. I left but before I left, I ask someone to come in the room to look at it. I ask her would she let there Mom or dad or yourself stay in this room she look shock. I told her I was leaving. The young lady told them that I was leaving because of the matter and the treatment. As I was leaving I watch one lady eating at station others just standing around. I Loved this Hospital but will never come back. My Doctors are there, I left and went elsewhere....

was sent to hospital from there with a broken hip!!! If I could it would be NO stars at all.read more

My care was terrible! I was supposed to get 3 hrs a day of p.t. I only got 45 min 2 or 3 days a…read moreweek! Very short staffing. Food was not good! I had to request a shower! I waited 1 hrs 30 min for a pain pill for my broken hip! This place is terrible and should be shut down!!! I'm trying to find who I can complain to. Who is in control of these facilities? Lynn Binion 5/31/2024

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

I would not recommend visiting this ER. The doctors' behavior and overall care felt unprofessional…read moreand inadequate. Dr. Huynh evaluated me for a recent back injury that was causing severe pain. When I explained that lifting my leg caused pain, she continued lifting it higher until I screamed that it hurt. During our conversation, she repeatedly stretched her glove directly in front of her face, which made the interaction feel awkward and uncomfortable. I was also told I would receive a different prescription for pain management, but only over-the-counter medications were sent in. When I later spoke with the director, Dr. Lee, he explained that Dr. Huynh did not have prescription privileges in their system to prescribe anything stronger for my pain, which seems inadequate for patients seeking treatment at an ER. He also told me that if I wanted stronger pain medication, I would need to return to the ER and receive it only while there, as he would not prescribe even a short-term supply despite the injury being recent and until I could see a specialist for my back injury. Dr. Lee and I spoke for about 45 minutes while I advocated for better pain management, explaining that I was already taking over-the-counter medication in amounts similar to the higher doses he was recommending, without relief. After a long discussion, he finally agreed to prescribe a steroid, although I was surprised that a steroid injection for inflammation was never offered while I was at the ER. Unfortunately, the doctors at this facility were not very helpful in addressing or managing the painful condition I was experiencing from a recent back injury. Because of this experience, I'll now have to spend additional time and money seeking care at another hospital.

Scam house, billed $32,000 for 2 CTs and an Xray, then threatened my wife and I to pay the…read moreremaining $22,000 our insurance refused to pay! Report consumer complaints here! https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/

I am absolutely pleased with my visit here. The doctors and nurses really cared about my…read morecomfortability, my safety, and made my induced labor journey as smooth as it could have possibly been. The breakfast here is also great I wanted to say thank you to the amazing cook staff you have here

Hey Arlington Texas Memorial !!! Per usual the team showed up and did a magical job well done…read more Couldn't hardly walk after trekking from North Arlington to Central Arlington by tennis shoe, I was torn up from the floor up. That did not stop the team from doing the job. So glad to be chosen and cared for in an above limits type of way. Enclosed are my swollen foot and the batlite intended to get help. Haha Worked. Actually worked. Not so bad after all.

Dr. Wilkerson is an outstanding doctor. She is personable and takes your concerns seriously. I went…read morein today with a potentially serious situation. She called in a favor with a nearby vein clinic and they saw me immediately. My condition will resolve over time, and I have peace of mind. Thank you Dr.! RJ- Arlington

The staff were very friendly, and Mrs. Wilkerson was very nice and helpful to me. She did…read moreeverything I ask of her and more.