To Management of Office Express,…read more I have been a regular customer of your store for approximately seven years. During that time, I have visited once or twice a month and have spent hundreds, if not thousands, of dollars with your business. Until recently, my experiences were consistently professional. Over the last six months, however, I have noticed a dramatic change in the way I am treated by certain employees. While one of your male employees has always been courteous, professional, and helpful, two female employees have repeatedly displayed hostility, disrespect, and unprofessional behavior toward me. On June 3, 2026, I came into your store to make approximately 150 copies. The copier was not functioning properly. An employee attempted to use the machine multiple times without success. I then requested only a few copies. No one informed me that there would be a different charge because an employee was making the copies rather than me making them myself. When I received my bill and asked about the pricing difference, I was met with an argumentative and dismissive attitude rather than a professional explanation. As I attempted to explain the situation, one employee repeatedly interrupted me, became increasingly rude, and refused to listen. Another employee eventually told her to stop arguing and move on. This was not an isolated incident. It was simply the latest example of a pattern of disrespectful treatment that I have experienced from the same individuals. I have never been rude, threatening, or disruptive in your store. In fact, over seven years, I have spoken very little to these employees beyond normal customer interactions. Yet I continue to be treated as though I am unwelcome. As a long-time customer, I find this disappointing. Customers should not be subjected to hostility, gossip, judgment, or unprofessional conduct while conducting ordinary business. Whether an employee personally likes a customer is irrelevant. Professionalism is part of the job. I am bringing this matter to your attention because I believe management should know how customers are being treated. I would appreciate a response regarding whether this issue will be addressed. Sincerely, LeRoy Montoya 928-577-8134

My experience was brief but very pleasant…read more I had a small handful of documents from my brother's estate that needed to be securely disposed of. This place took my call and for just a few dollars took care of my problem. I was also pleased that I was able to drop off my brother's computer for secure disposal of the hard drive. Thank you for being exactly what I needed during a hard moment in my life.

Very happy with our business banner and business cards. Fast and convenient plus priced reasonably…read morefor our business. Highly recommend.

***PROS*** * Plenty of parking…read more* Greeted upon entrance to their store * Great selection of jackets, shirts, trophies, banners, promotional merchandise, etc. ***FACTS*** * Not a totally con, but they were busy at 9:30ish in the morning. One older man was talking with a customer, and a younger woman was helping a customer with his 54 hat order. Another employee was being assisted by possibly a supervisor on a volleyball t-shirt order. After about 10 minutes, an older woman stepped forward to help me and also offer embroidery on the jackets I was purchasing. * They are not open on weekends. * Parking lot is very steep (sign posted), and your car might bottom out. ***TIP*** Open 9-5 Monday through Friday, closed weekends.

I highly recommend City Graphics. I called Tim with a print request and not only did I have what I…read moreneeded the next day, it cost less than I was originally quoted. I will be sending all of my printing jobs to City Graphic for their great customer service, response time and professionalism.

Great prices and local support. They are a husband and wife team. Can't go wrong with that!!read more

The best quality work in town! Highly recommend. Would not go anywhere else. The care about you and…read morehow your business looks.

I stopped at Flashover last week to work out logistics for graphics work on a vintage guitar…read moreblanket that fits inside the hard case. The owner asked if I would wait several days, then come back on Monday with the guitar case to finalize everything. When I returned Monday at 4:10 pm, she said she, "closed at 3pm", and stated she could take care of it tomorrow. I'd already waited several days, and explained that would be difficult as I have other appointments tomorrow. She clearly couldn't have cared less. As I was leaving I replied that her listing on the internet says she's open until 5pm (see TWO different listings attached here saying the shop is open until 5). She disputed that saying she changed the time to 3, which is an absolute lie as the attached screencaps show she closes at 5pm. I didn't care to argue particularly as there was another woman in the shop. She then said, "it'll take a half hour anyway." A half hour would've made it 4:40, or 20 minutes BEFORE her advertised closing time. Dishonest, insincere, and low class, I would recommend using any graphics shop around rather than Flashover.

Was pleasantly surprised to find a place here to PDF my building blueprints. The "only" lady that…read moreworks there (I suck at names I'll edit it later) was super cool and friendly . Very accommodating and helped me out on a short notice that is awesome. Definitely good place good people

I dealt with Nicole who was AWSOME. She seems to be the only on there. So she is always busy, but…read morenever to busy to take care of you. She is professional, fast and accurate. She went above and beyond for us. Her " Can do" attitude was a game changer as were trying to figure out our build from a distance. We highly recommend and are appreciative of her.

Bullhead print and ship is your go to business for all of your shipping and printing needs…read more Everyone there is very friendly and helpful. Also the store has really interesting items available for sale. I always enjoy my visit to the store. I highly recommend this business! Five stars!

Always very accommodating. Great service and even greater prices. They have risen to every…read morechallenge I have thrown their way. May and Kenny are fantastic !!!

Affordable and quick to serve so happy we found this shop. My packages always arrive at the…read moredestination.

So I have 41 boxes to ship and I USED this place because i was trying to help small business but…read moreafter today F them... went in sat the 12 lb box on the scale. The guy in the picture started by saying the system is looking.. ok, then he starts with welll there several options with UPS several options with fedx. And there is 3 options with the postoiffice... I said I wanted to ship this box.. ( ididn't say express two day or anything else.) I Said I just need a price to ship, He got pissy threw his hands up in the air and started to walk off running his mouth.. I again said. All I need is a price to ship. Him and I guess his boyfriend turned and walked off. I said I've got 40 more of the same boxes they just waved their hands and walked off.... Guess what I TOLD A LADY at the other ship store and she told me to use PIRATE SHIP, it will save me a ton of money.. this first shipment will save me 9 dollars a box! I JUST SAVED 369 DOLLARS!I almost got hosed AGAIN at this place because his prices are always higher then me JUST walking INTO the post office.. Plus i will never go to this fools restaurant EITHER IF its even opened . YOU cant be ignorant with people especially in a small town.. These people are IGNORANT! I mean I G N O R A N T From here on out Pirateship it is..

This place is awesome. I was nervous about another Kingman business letting me down, but Trophy…read moreMart exceeded my expectations! The plaque they built for my son's college graduation is second to none! They came up with ideas that enhanced our ideas and WOW, the finished product was incredible!!!!!!

This is an amazing business. I called to get a placard for a box and we had to discuss what I…read morewanted over the phone/email. Sonja made two for me to make sure I got exactly what I wanted. She even tried to give me the second one for free! This is a company that if I ever hear an inkling of someone needing engraved work or trophies, I will say don't go anywhere but Trophy-Mart! Remember, this is locally owned - help support local businesses.