Went there and waited in the lobby like it said to do, and was never attended to, I then called and…read morethe lady just hung up the phone when I mentioned I had an appointment at 12:30 and the door said do not disturb

Hands down the best massage I have gotten! I am fortunate to be given massage gift cards for most…read moreholidays (take note people this is what moms/wives want!) I usually get a massage at least a few times a year. Other local day spas I have tried are WM, Asha, and A Glo with WM being my favorite until I was given a gift card for Devi! Sabrina gives an amazing massage! I highly recommend her over any day-spa! The atmosphere is very relaxing, I love the look of the massage room, it is always quiet with little outside distraction. She was very informative when I wasn't sure what kind of massage I wanted and answered my questions about the differences. Don't miss out treat yourself

I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.

I love the ladies at this studio. Always up to date on the current trends in the industry And sweet…read moreas can be! Stay awesome

I have never had eyelashes treatments before today and I came across Lashes & Co through a general…read moresearch of eyelash extensions. It had the best reviews and best rates compared to others that popped up. America was my technician and she made the process very positive and enjoyable for me. The location is great, and the salon itself is pretty and clean. The prices seem very reasonable and after seeing my results, I know I will be back for a repeat treatment. Instead of going with actual extensions, I tried the lift and tint. Since I have relatively healthy and many lashes, the tint and lift is all I need! America worked quickly and seemingly effortlessly, and I am so happy with my eyelashes now! I especially like not needing to curl and apply mascara to feel put together! I can just get up and go! See you next time and THANK YOU!

Dana Christine is an amazing lash artist! She is meticulous and won't let you leave until your…read morelashes are perfect for you. I like a shorter, natural look and she nails it every time! And she's easy to talk to which is always a plus :) I definitely recommend!

wonderful experience, and good hand, single mother of 5 and she does everything herself. She is…read moreworth the time and distance being an hour out of Chicago in Rockford, but half the cost of most city permanent makeup

Layci's the best at all of it. Got eyebrow tint lash tint and lift. Eyebrow wax, lip wax and nose…read morewax.

I really wanted to love them! I have had lashes done before and they lasted for so long. These…read morehave lasted about a week. I purposely have been avoiding using makeup on my eyes and have been avoiding touching them. They simply have not lasted and have virtually all disappeared. They looked really full on day one and lasted for about three to four days before they suddenly all began to pop off. And my natural lashes have remained. Photos below show day three and then day seven after application. I will likely go back to my previous person-- I was just so excited to discover a place closer to me to go to! My technician was professional, nice, and efficient but I need them to last more than a week!

The best salon to get your hair done with Courtney. She does such a fantastic job I wish I could…read moretake her to AZ with me. I miss her a bunch when she has to take time off to take care of her babies. She is one of kind and I am so glad I able to have her do my hair. Thank you Courtney for being the best

Let me just talk about this salon's hairdresser, Angie. I've been getting my hair cut and colored…read morefor years and I have never experienced such a sweet, educated in her profession, stylist. She consulted me at length before beginning the cut and color to make sure I was 100% confident in my decision. She made sure to educate me on the pros and cons for the health of my hair, rather than just upselling for herself. She even took the time at the end of the session to teach me fun and quick ways to put my hair up on days not washed. She is extremely personable and I LOVE my color. I live in Chicago and have had countless bad experiences. No bad experience here with Angie! Will definitely be coming back.

Went to the new location in Edgebrook with a friend. We wanted to book together time wise, but…read moredidn't realize that would put us in the same room. I don't know how to properly book two individual services under one person for the same time. So if I did it again, I'd either call and TALK or go in person to book. They begin with an analysis of the scalp, which includes a pretty intense camera. Reminded me of YouTube videos of ingrown hair removal or pimple popping, and I was there for it! The actual service was relaxing. If I went in again, I'd opt for a blow dry afterwards. But, I was just going home directly after. To fully relax, I'd recommend comfy clothes--not stiff jeans or what have you. You'll wind up removing everything above the waist and they give you a wrap robe. If I could wish for one thing with the service I had, it would be a true scalp and head massage. Like, really get in there and squeeze my brain. lol Will I be back? Yes. Will I do things differently? Also, yes.

The first thing they do is analyze your scalp and you can see it on a screen to see if you have a…read moredry or oily scalp. The spa room is decorated so cute. The hair massage was amazing with the water falling down your hair. It felt like absolute heaven. Afterwards they brush your hair and let you see your scalp to see the results. :) I've already told so many people about it and can't wait to come back.

Been seeing Brittany for several years and love her! All the staff is very nice! My whole family…read morehas seen her.

We went to B. Elliotts on the recommendation of a friend to get a haircut for my 11 year old son…read more While the salon is darling and several girls who walked by seemed very friendly, the stylist that cut my sons hair, Britton, was awful. She didn't greet us; she just told him to come on back. She didn't ask how we wanted his hair cut or styled, so I followed her back to tell her. She wasn't very responsive; rather she was very rushed and distracted and not friendly. When my son came out, his haircut was terribly uneven and not shaped well at all. We had been told that kids pay their age, but I left $18 poorer. Unfortunately, based on my experience, I probably won't return.