While on vacation my family and I decided to the boat tour which included drinks, lunch buffet, snorkeling, and being able to be on a private beach. The boat ride was a great time and they kept you entertained. The lunch buffet was not bad at all and you could go up as much as you wanted. The snorkeling was fun but if you do get tired out there they will come out to get you to bring you back to the boat. The private beach was a great time but I will warn you there are people out there trying to sell you things. Along with the chairs on the beach are not free you do have to pay for them. The price of the tour was very reasonable and easy to book. read more

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The crew is extremely hostile towards guests, and openly admitted to not liking Americans even though nobody onboard was causing any issues. Pretty bad experience and potentially very dangerous due to the inexperience and hostility of the crew. Not worth the risk, avoid at all costs. read more

This tour was a fun way to visit Isla Mujeres from the resort. As part of the tour they had an open bar, the staff was fun and tried to keep us entertained, there was snorkeling, and we had about three hours to tour the island. Once you travel to the island you are given the choice of renting a golf cart or taxi. We picked the taxi, since it would allow us to visit all the top spots and not have to worry about parking or navigating the roads of a foreign place. I lowered the score to 3/5 due to the age of the bought and lack of amenities on it. There wasn't much seating and it was like being on a greyhound read more

You HAVE to do this at least once in your life. Friendly staff, save snorkeling techniques and tons of great food. Most beautiful experience :) read more

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First of all, I want to give five stars to our MC for the day, Jose. Without his lively banter and hype-man chants throughout the excursion, we would have been subjected to the obviously bored crew. He had us laughing and excited throughout AND the poor guy had recently broken his foot. Bandage and all, he was still able to move all around the boat, change outfits and joke with our large group. Three stars for the experience overall, because it was definitely the "50 cent tour of the Caribbean." We booked this excursion thinking we would get the most bang for our buck. The pamphlet we were given had this beautiful "Albatros" catamaran pictured on it and I thought "how niiiice!" I envisioned us cruising across the sea in STYLE. A city bus from our hotel got us to Marina Albatros quickly and we were early for our scheduled time. I started to get excited despite being slightly hungover from the evening before (it doesn't take much for me to be hungover.) We had not even made it to the official check in area before we were guided over to an outdoor table and offered a "tour upgrade." Yeah. It turns out that the tour upgrade included the beautiful catamaran from the pamphlet. The tour upgrade included the ability to sit in the shade while on your excursion. We declined the tour upgrade as we purposefully brought enough money to cover our tickets and some souvenirs. If the sleek "Albatros" catamaran was only included in the upgrade, what did we get? Cue the "Gypsy Breeze!" An older catamaran that we were herded onto like cattle. Find a spot, kids and lets get going! My husband and I sat close to the bow and were pretty much "butts to nutz" with everyone around us. Luckily most of us were in high spirits. And ALL of us were about to roast in the sun. With the latest Spanish hits playing (and some English hits,) off we went across el Caribe! Not gonna lie, the ride out to the island was gorgeous. Turquoise blue waters and a nice morning breeze made the ride pleasant despite our lack of back support. We stopped four times over the course of the trip- the first stop was to let those who wanted to "parasail." I thought we were going to get the real deal parachute sailing experience, as "1 free parasailing event" was included with our ticket. It turns out that parasailing was loosely defined. What a willing participant did was be pulled up in the air by a strong rope attached to the catamaran's spinnaker. I considered it, then envisioned my arm getting trapped in that rope as the damn thing was pulled around by the wind. After imagining my arm being ripped out of its socket, I thought "nah." Mind you, a waiver is signed before you take this on. With no fatalities or disjointed limbs to harsh the event, we continued on to stop two, where we would snorkel. I'd snorkeled a reef years ago, in shallow water. My husband had never been to the ocean until now, let alone snorkeled. Let alone snorkeled in the ocean in essentially an open-ocean event. We were given all of our gear and as we got closer to our snorkel spot I noticed a HUGE group alllll flurrying around in the water, "snorkeling." When our turn came along, we each headed out into the water. I was disappointed by this event, as it was the one I was most looking forward to! The reason for my disappointment was because we had to stay in a tight cluster together as we swam! I understand they wanted to keep the group together, but we were all at different swimming levels, especially with fins. Some people were so busy with their Go-Pros that they would halt and I would slam into them. One avid camerawoman kicked me in the CHEST, she was so busy filming! Additionally, you could tell this reef was NOT protected, sadly. The fish were conditioned, as our tour guide tossed them treats to get more of them to appear. The coral down below looked dead and near dying. The stone underwater museum was cool, but I was so busy swimming for my life and trying not to be taken out by other people that I didn't get time to study it. Once we were on the boat catching our breath, I did (happily) see my first sea turtle floating along! My husband had just missed it as he had lost one of his fins on his way back to the boat. Once all were present and accounted for, the drinks started coming out. There was some beer, but mostly premixed sex on the beach and blue Hawaiians. I had one, but it was too sweet for my taste. It was all you could drink, so for those who were into them, bottoms up! I was starving and we still hadn't arrived at the island! Once we got there, you could rent a golf cart or go shopping. The main road is a huge tourist trap, but we were able to find a convenience store and tear UP some snacks. After an hour on Isla Mujeres, we boarded the boat to head for the late lunch buffet. The wait to leave for lunch was HOTTTTT. Once we got to lunch, we were greeted by one of the cheapest menus I had seen in awhile... Overall fun, but definitely cut rate... read more

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This tour was a total, complete waste of my time. My friends and I booked this tour with the promise of 7 different activities: buffet lunch, snorkel, open bar, ice bar, underwater museum, spinnaker (parasail), shark experience. The icing on the cake is the tour guide aka translator, Jaime. He was very unprofessional at the get go. Scolded us in front of every one, stopped his announcement to make a point of reprimanding us. We were just basically talking to each other in the little corner minding our own business. First of all, his announcement was in Spanish, which he then translates it to English in one sentence. We were still listening to him so we weren't really sure what his problem was. By the way, 98% of the guests were from either Columbia or Mexico. Imagine the whole time you were on the boat, loud Latin music playing, people grinding and watered-down alcohol are passed all around. When we finally got to the snorkel location, they were yelling and screaming hurrying everyone to get off the boat and jump into the water as if they get charge if they stay longer in the ocean. It must've only taken them 10 minutes if that to let everyone get into the water--my friend wasn't even able to get in because by that time she got to the end of the boat stairs they've already cut the lifeline. They wanted you to hold on the lifeline as soon as you get to the water--but they cut it before even the last person got in. When I got on to the water, the tour guide, Jaime started arguing with me. Asking me what was wrong that I stopped swimming, even though it was apparent that I was trying to catch my breath from swimming really fast away from the boat because they were yelling at us. He tells me that I have an attitude because he didn't like when I said I was ok. I explained that I just swam from one end to the other really fast and I'm still trying to catch my breath. He then replied, "well, I did the same thing"! I then replied, "well, I don't have your job and my friends and I are not good swimmers, give us a break, Jaime, leave me alone, I need to catch my breath". This is my take on this, if he was really concern about me then why argue with me telling me I have an attitude because I couldn't swim fast enough. The parasail, didn't happen. The snorkel location had no fish, no corrals, just seaweeds and a hand sculpture that they make you believe that it's the underground museum. The shark experience is basically "a shark", trapped in a water fence. It looked like its more of a marine animal abuse than a shark experience. It was very sad and cruel. They drop you off downtown Isla Mujeres for two hours to shop junks. We were so tempted to get our stuff and get on the public ferry back to Cancun, instead we got back on the boat with more ass jiggling, loud Latin music, and drank people grinding on each other. Overall, hands-down, the worse excursion I've ever had in my entire life. I do not recommend this cruise or tour to anyone. If you like ass, jiggling and drank people around you then go on ahead. read more

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Overall- we had a really great time doing this catamaran day trip but there are a few things that could be improved: 1. The "hotel" pick up included in the price was not actually a hotel pick up. We had a central meeting location in Playa- which was okay because it was only 3 blocks from our condo. However, they were late getting there and it was super crowded around the area and there was little communication. 2. Once you arrive at the port in Cancun to depart- the guide was trying to sell us upgrades in an annoying fashion 3. The boat was cool and I was excited about chilling with some cocktails so I opted not to do the snorkeling on our first stop. Daniel, however, did snorkel and said it wasn't good. The guide was rushing them, etc. 4. Our stop on the actual island was way too short. We were only there for an hour. I met some wonderful people on the boat and had lots of tequila and fun times. I would rather skip the snorkeling stop and have 2-3 hours on the island. read more

This was amazing! So glad we upgraded to the platinum package Where there is not as many people on the boat. We had Charlie as our MC and he was absolutely wonderful, he kept the energy up! If you do this I recommend upgrading and also doing a parachute! The only issue I had was with the snorkeling, there was way too many people and you couldn't really see anything. If my daughter and I ever visit Cancun again we will definitely do this excursion for a second time! Thank you Charlie and crew for giving us an unbelievable experience! read more

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So booked this tour for a large party July 16th. Had a great time on the boat. We did snorkeling, which was awesome to see the fish and statues on the bottom of the ocean floor. Then we stopped to have a delicious lunch. We swam in the beach area for a bit and then took the boat to another beach area where we swam for a few hours. The boat crew were nice. They were kind and lively. It really was a great time on the boat. DISLIKES: **We had an issue with one camera guy that turned into also the other camera guy on boat..complete jerks. I was in the middle of taking a picture of some family. One in particular cut directly in front of me and started taking pictures.. I guess I am just non existent. So I was standing by to finish what I was doing and he got upset that I was standing by.. We allowed him to continue photographing everyone, which he took a bunch of photos of everyone in my group including my family. Then refused to show me any of the pictures he took, which I understand it's his camera, but how extremely PETTY.. Definitely would have purchased a few, but I guess his ego got the best of him or he really dislikes white woman. ‍ read more

This was a party tour. Hate the fact that people are so drunk yet they kept on giving alcohol. Couldn't snorkel due to choppy waves and Isla Mujeres was awful- hot and all drunk people. read more

It's supposed to be a lively tour ride to Isla Mujeres on a nice Catamaran. When you enter the office you have options for different packages and we chose what was the pricier one because I wanted a safe entertaining ride. If you sit near the hard surface and vacationing with pretty ladies the employees will constantly pressure the women to dance and drink. The staff has little tact and lack the interpersonal skills to intermingle with all type of vacationers. I had to ask the gentleman on the speakerphone to compose himself after raising his voice multiple times in our faces to get up and dance. After that he raised the music and was able to coerce other passengers into becoming the boats entertainment. Caveat Edit: I forgot to add I skipped the ride back and took the ferry. Isla mujeres deserves a day, don't forget the ruins on the south end. Enjoy friends read more

Okay, here we go 5/2010 HONEYMOOOOOON. we got this excusrion, not sure how much we paid but it was Awesome .. We walked to the hotel on the back where the doc was at, for us to wait ..unlimited drink on the way to isla mujeres..what an experience let me tell you, water so clear just heading to islas mujeres we get there and we are asked if we want to do certain things, some of the things cost, but what was included in our deal umlimited alcohol on the boat, free buffet a gold cart to and from the end of isla mujeres it is 90 miles from Cuba, the ice cream there delicious, we took a boat that took us just a little off the island and snorkling took place.. I dont know how to swimmmmmmmmm, yes i was scarred, my husband went and i snapped photos and waved hi from the boat..i know sad. Even a 4 yr old jumped with a life vest jacket. .yes i know sad..next topic. He was able to pick up a star fish a d see all the fish swim up..the food was good as much as you wanted. The people where so nice and awesome we drove are own cart... and relxaed and shopped for small things to take back to the hotel.. On the boat ride back more drinks and husband omg, he was an amazing stripper that day on the boat..lol (pg13) Follow the leader, leader follow the leader,leader...it was an experience id never forget ever..i will upload photos soon. read more

On our recent vacation to Cancun we opted to do a catamaran tour. We purchased to TripAdvisor which was around $130 US. Upon arrival the staff members were up selling a more private catamaran. The platinum was an additional $40 a person. I seen how many people were there that day and I decided OK let's do it. With the port fees and everything we spentAn additional $120. It was well worth it. When seeing all the other boats cram to the gills and ours had plenty of room to move around I was happy with our decision. My only Argument with this was it was supposed to be an adult only And they allowed one child which killed the moment because a lot of adults there couldn't let loose hang out etc. read more

DO NOT SIGN UP FOR THESE TOURS. These catamaran tours you'll see will be anywhere from 40-65 dollars depend on on the day or vendor, and they're literal crap. You have to pay an extra 15 dollars per person once you're on the dock. And then the drinks don't even come until after you go shitty scuba diving where you can't see anything. We saw once school of fish. The bathrooms are disgusting- pee all over the ground. And once you get to the island you have an hour to eat some not-so-good buffet food OR pay another 40 dollars to rent a golf cart to see the island for only an hour. It was so bad that my partner and I just hitchhiked on another golf cart and dipped to go to the Mayan ruins and decided to stay there the rest of the evening and take the ferry back to Cancun on our own. I would not recommend wasting your money on this experience, I don't care which vendor. I would however recommend the ruins on the island and getting a gold cart. read more

1.) You will take a Catamaran to Isla Mujeres. 2.) Halfway you will stop at a snorkeling site. That day the current was very strong and you will follow a guide. If you are not a good swimmer, I would not recommend doing this. The view itself, is meh, nothing to really see. 3.) When you arrive at the shores of Isla Mujeres they will give you 20 minutes or so to jump out the boat and swim around. Personally would have preferred more time, though you will have 2 hours on the island itself. 4.) Would recommend renting a golf cart and going around the island. We had exactly 2 hours to meet back at the boat and the carts rent by the hour. Wish they could've given us 2.5 hours so that we could spend more time exploring the island. The Mayan archaeological site at the tip of the island is very very small, and not really worth the time, but it could be interesting for a drive by (takes 1 hour back and forth). The beaches themselves are much better than Cancun and I wish that we could've spent time there but we only rented the cart for 1 hour and had to make sure we got back in time. The drive along the north side of the beach is much more scenic and you will see beaches that you should definitely stop by if you have the time to enjoy. The boat itself ended up arriving 30 minutes late on the agreed meeting point, which is a shame. Overall not super impressed by the catamaran, though for a price of $89/pp which includes transportation to the island, to the catamaran from your hotel, the price itself is not super inflated. read more

Loved this boat tour! Went with the VIP boat tour 10am-5pm. Amazing!!! VIP is worth it - just a bit more, and there are less people on the boat. Drinks the whole time, good music. The staff aboard Manuel 4(our boat) were so nice! Snorkeling, stop for Buffett on Isla Mujeres, optional golf cart tour of the island, back to the boat to then get off and explore another part of the island. On the way back to Cancun you also get to do another water activity. Would do it again! read more

If you are looking for a frat party or to be sexually harassed by the staff, this tour is for you. Crew members were doing pelvic thrusts into the faces of women guests, including a cute little grandma. They were also squirting alcohol into the mouths of guests, even if they said no. One woman's head was pushed back to force her to drink the alcohol despite her protests. Terrible crew, very unprofessional. When our tour stopped at Isla Mjeras, we took a ferry back to Cancun. read more

We ended up coming here for one of our excursions that we booked from one of those guys on the main strip in Playa del Carmen. Our package included transportation from/to Playa del Carmen, all you can drink booze on the catamaran, snorkeling (provided) to see the underwater statues of Isla de Mujeres and the awesome beautiful sea life (you should bring a waterproof camera!), a lunch buffet and more all you can drink booze at a private beach on Isla de Mujeres. Here they have restrooms and outside showers if needed. Also, there's a "famous" Ice Bar here. Basically you get to booze up in a bar that's inside a walk-in-freezer for about $25 US dollars. After lunch we hopped back on the boat to go to the downtown side of the island. There we got to do whatever we wanted for about 1 1/2 hours before we had to be back on the boat. We opted to walk around to get more booze, browse the shops, and visit their nearby public beach. Once back at the boat we were on our way back to Cancun, but we had to reschedule our spinnaker event for the last thing to do because of lack of wind earlier in the day. Basically they stop ship, maneuver a big sail that has a "toweled" rope seat on the bottom, and once you're on the rope seat they pull up the sail to catch the wind which flings you up in the air and you fall back into the ocean. They stress that you're good swimmer and that you hadn't had too many tacos. The sail thing either couldn't lift me up cuz I'm fat or the wind died out. (My luck.) Here's a youtube example. https://www.youtube.com/watch?v=e9ut3hLdfFU The boat host and crew were great at boozing us up, entertaining us, and providing music for the party people. Don't be boring. read more

We had a trip with Sail Away(don diego catamaran). The trip included snorkeling, lunch and island. -The catamaran was packed 35 people, be prepare that somebody will sit on your lap. All Sail Away catamarans had that many people on board. -Snorkeling was awful-imagine 10-12 boats and catamarans at the same snorkeling place, a lot of people, there was no place to swim! Also our dummy crew instructor pushed us to follow him quickly and didnt give us a time to see a couple spots where was something to see. But honestly, there wasnt anything beautiful to see. I recomend Cosumel for snorkeling and diving. - Don Diego crew was completely dummy: they asked my husband to put on a safety vest 4 times, but didnt tell anything to me- i was siting next to him; they always bothered people with stupid requests; the crew is completely untrained to deal with people; -The departure time from the island on the way back was 3:30, we left at 4:15. -They mostly spoke spanish on the boat. -The music was very loud and mostly spanish. -Drinks on the boat was served in stinky and dirty glasses. -the lunch food was cold and not tasty ans there was so many people. We paid 70$ plus 12$ that will be taken later. I dont recommend these cheap catamaran tours in cancun you will get what you pay for. read more

I travel and do tours often and this was the worst one I've EVER been on in 20 years. It's chaotic, a cluster f@*! Drinks are sugared watered down drinks. Staff is unfriEndly to begin with but even more so if you are not Latinx. They spent most of the time sharing information about amenities etc with native Spanish speaking customers and ignoring those who weren't (mind you though I do speak Spanish). ANY company would be better. read more

The only thing that gets a star is the beautiful water. The rest is unbelievable. Soon as you get there they escort right to a table to offer upgrades without explaining anything. I'm like, just give us what we paid for. You pay an additional 15$ to board the boat. Boat has no actual seats on the outside. We had to find a spot on the side of the boat where we had to continue to smell the smoke that comes from under the boat. I didn't snorkel because I just knew it wasn't worth it, they kept yelling telling the people to "hold the line" as soon as they got in, they swam in a line and it didn't look like anything to see. They were in the water maybe 20-30 mins for snorkeling. As your appetite is building, they offer watered down alcohol as you finally head to the island for a buffet lunch that is NOT worth the wait and served at a very tight table with others from the boat. The island you can walk around to shop and be prepared for annoying sellers looking for buyers, purchase a golf cart to travel, or enjoy the crowded beach area. Just disappointed in the food and alcohol because in Mexico that is the vision to have some great Mexican food and a grand Margarita. The people on the island will give you shots of real tequila for your business. Honey this tour is liable to give Mexico a BAD NAME. read more

Catamaran to isla mujeres included unlimited alcohol , the snorkeling was amazing in the crystal clear water, drove a golf cart through the island. We also got the dolphin experience which included a lunch buffet and we got to swim with the dolphins. It's a must do when you in Cancun - totally worth it. We got the pictures in a disc. Truly worth it. read more

An amazing time! Very much worth the price. Friendly and accommodating staff. Arturo was a gracious host and the crew was attentive and fun!

This boat tour was a complete waste of time and money. We booked a tour to Isla Mujeres. When we arrived at the pier, we chose to upgrade based on the information shared by the rep, approx $240. We were told their would be less people (approx. 40), that the food was excellent and the drinks would be top shelf. He also stated we would spend extra time on one of the Top Beaches in the world. The food was less than average and the drinks were watered down and not appealing. Then, while on the boat we were upsold again to a Golf Cart tour of the Island. We toured the run down areas, saw sewage ditches and had to wait on side of the road as construction was being completed. On top of all this, we paid cash as that's all we had, and the MC never returned the balance. Don't waste your time! This is a complete ripoff! I guess wealthy owners need $$$ to pay for their boats!!! read more

While the places you go are cool in their own rights, Cancún Sailing is terrible. We chose to upgrade to a different package and got a catamaran with less people (40 vs 90) and an extra stop at a Top 10 beach in the world. However, that sounds fine and good, it was terrible. Forty people is still obscene on one boat and the "top ten beach" is unbelievably crowded with chairs you have to pay to use. The beach at your resort will be just as nice. Finally, Cancún Sailing as a whole is pretty disorganized. Furthermore, Tony was a very good guide and he did a great job. The snorkeling was also cool, but they hurried you the whole way and made you wear life jackets, something NOT shown in pictures. I would not recommend them on your vacation. read more

If I could give it zero stars I would. You are basically paying to be on the boat. It does so does not include the $10 fee at the marina. The drinks on board are cheap beer and premade fruity drinks that taste like cough syrup. The snorkeling is a rip off. To see the museum is snorkel or die, and you don't get to go see the MUSA pieces for more than 15 minutes. Total time snorkeling is no more than 35 minutes over the museum, and the guy does not say anything until you're above. The food is disgusting, considering you're in Mexico they don't even take the time to make believe it took some preparation. The "luxury private club" & buffet is a hut that cooks with scraps that are perfect for food poisoning. The drinks at the bar there are the same as the boat, if you want a different drink you have to pay extra. There you stay for two plus hours and back to the boat. Finally It leaves you in the isla mujeres port for two hours only to shop and go to playa norte. They will always say "if weather conditions permit it" and that is their way of not doing the parachute sailing or snorkeling. No towels are provided. Parachute sailing: basically was never going to happen anyway. They will pick a young girl, set up the parachute incorrectly, fat shame her that she ate too many tacos (even though the person is of healthy weight) then blame the winds that is not possible to do the activity. Obviously they do this at 4:45pm when we are supposed to be back at 5pm and they are completely out of time. *Considering that the prices are completely set by the vendor speculators in the street, some people pay $40 some people paid $120. The prices vary depending on how you bargain hustle the price set with the street vendor. No money back no deposit back and no cancellation. They can only change the date of your tour. There is no safety and they dont do a head count. The crew is friendly, but uninformed and not helpful. read more

Not long enough on the island (only 1 hr and 15mints) and lunch was too late in the day around 3pm. We were looking forward to exploring the island for a few hours but no... since we were so hungry we didn't get to and wasted our hour eating and buy 2 shirts for souvenirs and then having to return the golf cart and leave. Misleading info about the trip. It was a bummer bc we were excited! Snorking was awesome! That was the only upside read more

If spending 20 minutes in the water with 1,000 of your closest friends while being yelled at the entire time is you idea of fun, then go for it. However, this trip was billed as a snorkeling trip. It's not. It's really a party boat with a few minutes of snorkeling thrown in. Our boat had 150 or so people and we were herded around the water while our "guide" kept yelling at us to follow him. There were many other group boats in the same small area. There were lots of beautiful fish in the clear water, but the time in the water was too short, too crowded and too noisy, thanks to the crew member tasked with the unenviable job of keeping us all together. With that said, for $85, it was a fun trip and worth the cost--aside from the minimal snorkeling. The crew was fun, attentive and professional, the cheap booze was abundant and the even cheaper beer was always available. The time we spent on Muejeres (sp?) was fun and the sights and people watching opportunities were great. The stop for lunch was decent, as well. Don't do this if you don't enjoy drinking with 150 strangers. There were a few couples that were clearly not having much fun. read more