I visited phat mart to purchase clothing for my son. One of the shirts purchased was coming undone…read moreat the seams. I returned to phat mart to exchange the shirt for the exact same. However, the associates (two women) declined to exchange the T shirt and advised me to sew it instead. The associate even proceeded to cut the thread off the shirt and said it's fine. I'm very disappointed in purchasing an item that was defective and their negligence and unsatisfactory customer service in resolving the issue. The t shirt alone was $28! If I had purchased it elsewhere, I would've been able to exchange it, as the defect was there to begin with. Horrible customer service! Never shopping there again and I will advise anyone to shop elsewhere!

Great selection in Central Aurora near the mall. Family owned and operated for many generations…read morenow. Excellent Customer Service! Lots of great hats (figted AND snapbacks, sweat suits, tahirts with clever designs. Much hip-hop, urban, city, generation z style. They are categorized as Women's Clothing but they have something for everyone, guys too!!

Lol yall are wack, overpricing and I hear yall treat your employees like dog doodoo, one time I was…read moreasking for help and the lady didn't even help me she was on her phone , another young lady came and helped us even though she was across the store

From the owner: Casual Streetwear for Men's, Women's, Children's clothingread more

I'd give 0 stars if I could, customer service is dry no smiles no greeting and I don't feel safe…read morecoming in with a security guard telling me that I feel every customer is profiled lol the line still stay long as ever with 16 registers is crazy work and only 4 to 5 open is even wilder it's been a long while since I've been back here and I thought it would be a better experience with a updated building, bigger store. Nope it's actually gotten worse and has the same person managing in the daytime and I think her attitude is the worst by the way she speaks to ppl she more focused on telling ppl rudely to stay behind the line when approaching the registers lol. Selection is larger but the store still a mess nothing is where it should be it's always too much time spent just searching through the clutter so it's no longer been a hassle traveling to the Burlington stores that are further out from this location which is the closest one to where I live but will much more prefer taking that drive. Prices are still ok but a lot of the name brand things do be slightly altered being a lot of the items didn't make it past QC (quality control) and makes it to these type of stores so pay attention to detail if you come for the bigger brands and a lot of times these items be on sale at they retail stores for cheaper specially Nike.

I visited this location today and the security guard GEORGE! Was being so rude to his colleague a…read moreyounger employee yelling at him In front of guest! So unprofessional ama no manager to be found.

I have shopped at Box Lunch for years. When I lived in Minnesota, it was great having one close by…read more When I moved to Colorado, the only Box Lunch I could find was up at Flatirons Crossing, which was 1 1/2 hours away. Even after moving up to Denver, it wasn't convenient. Needless to say I didn't shop much in the brick-and-mortar store, but I did shop (a lot!) online. That's why I was so excited to see a Box Lunch at Town Center in Aurora! Kellen, the sales associate, was so friendly and helpful. Her service is the type I was used to shopping at the Mall of America location. I asked her how long the store had been open, and she said it opened last week. I also asked her how long she worked for the company, and she said while she trained up at Flatirons Crossing, this store was her first official location. You couldn't tell, since she had amazing product knowledge and super customer service. The store had a fantastic selection of Disney, Star Wars, Harry Potter, and other types of genres. They had all kinds of products, and even had a nice sale going on. As usual, I walked out with a bagful of stuff. Kellen helped fix my phone number, which someone had entered entirely wrong into the system. When she couldn't find me via my phone number, I told her to brace herself when I gave her my email. She started smiling because she knew it was a combo of Disney and Star Wars. She pretty much had it memorized when she had to reenter my info. I left with not only some sweet deals and awesome shopping bag, but a smile on my face thanks to Kellen's customer service. And don't worry: I'll be back soon!

I can not find a good review link anywhere on the receipt?! Y'all have to add that! Anyways, I…read moredon't think I have ever encountered so many kind, fun, lovable people before walking in today. There was a gentleman with the best hair who just had the most bubbly spirit. And EMILY wow Emily embodies the definition of customer service. She was so willing to help us find the right size, even called another store to put a sweater on hold for me! I definitely didn't think walking in today I'd walk out in a better mood. Much love, Renee

I enjoyed my visit to De La Shey Lingerie! I greatly appreciate the Customer Service that I…read morereceived by the Representative (Ramona) that assisted me! She was kind, very friendly and knowledgeable! They have very beautiful lingerie in unexpected sizes! I am so glad that I've had the opportunity to visit and experience all that they have to offer plus size women.

From the owner: Founded in 2022, De La Shey Lingerie, LLP addresses the issue of 80% of women wearing the wrong bra…read moresize. We're dedicated to inclusivity, offering quality lingerie for diverse body types. Specializing in mastectomy and personalized fittings, we prioritize customer satisfaction. Our boutique ranges from 28 to 50-inch band size and B to S cup size, ensuring a broad selection. Our aim is to provide confidence through personalized fittings, evolving with our clients' needs. Book a fitting session for a comfortable, empowering experience at De La Shey Lingerie.

Sterre is one of my favorite spots to shop. There's a thoughtful and curated selection of on trend…read morepieces including jewelery! Danielle, the owner, has such a great eye and its obvious she puts a lot of care into what she sells. There are a lot of casual, every day pieces that are stylish and also clothes you can wear to a nice dinner. I recently purchased a pair of wide leg jeans and get so many compliments. Sterre had an accessible price point too - think $80-120 denim, $50-80 sweaters. I can always find something here!

Sterre is a must stop when I'm at the Stanley Marketplace. I have so many pieces from this boutique…read moreand I love them all!

After spend $100 two days ago and returning everything, the clerk says that $2 fee for a bag, is…read morenot returnable. What kind of policy it this. Now I see why JCPenny is not the place to spend your money at since you can't get your money back. Bad customer service as well, supervisor are rude.

We saw a nice set of Jennifer Lopez perfume that my wife loved. When I scanned the bar code on the…read morepackage with my JcPenney app it said it was $30 and included the phrase "Price At Your Aurora Mall Store". When the cashier scanned it, the cash register charged it at $56 dollars. We then proceeded to show her the price shown on the app. She said she couldn't honor that price nor could she do the price adjustment. She called one of the managers over. I scanned the package with the JCPENNEY app in front of him and even after I showed him the price that came up on the app he said he couldn't do anything about it. I sent a complaint to JcPenney and never got a response from them.