Nothing but terrible things to say about Tower Investments. My family lived in one of their properties. We packed up our entire house to move in, but L&I beat us there - the Tower Investment house did not meet liveable standards. Tower moved us into a hotel to stay for a week and promised to reimburse us - they never did. Hardwood floors were really Pergo. Taking a shower caused the cieling to leak all over the floor. When calls were made for repairs they were rarely returned. The poor gentleman that helped us fix our house admitted that he was overworked and often not paid by Tower. After moving out of that nightmare, I have had innumerable friends and associates do business with the Tower Team. In each and every case the person was not paid for their services, tricked, or mislead (even back stabbed in one case) in some way. I know the apartments and retail spaces look nice - but speak to tenants first. Ask the retail shops, the restaurants, the young people in the apartments. Everyone pays a different amount in rent. Most of them end up regretting doing business with them. read more

Just the worst. I lived on liberties walk for a year and with all the things that went wrong, I'm glad it was just a year. Maintenance requests only are handled in a timely manner if they are emergencies, which means I put all my requests through to the emergency hotline. They emailed us our move out date and since that was 3 weeks after our lease ended, they neglected to tell us we would be charged for those 3 weeks. And worse, they came in a week earlier and cleaned out everything that we had left in the apartment without our consent and changed the lock before we could even move out. Terrible communication with their tenants and way overpriced rent, your better off finding a rowhome nearby. Avoid like the plague! read more

I have no complaints about my landlord last year! I know Tower is controversial--newbies coming in and gentrifying the neighborhood. But considering that they are trying to preserve the artsy atmosphere, raising home values, providing local business owners the chance to open their own stores, and are tearing down abandoned buildings, I'm giving them major props. If the city of Philadelphia won't take care of its neighborhoods, I'm glad someone else is willing to invest. My apartment was the largest and cheapest I saw in my hunt for Philly 2 bedrooms. We had FREE PARKING and everything was brand new (now a year old). Any issues with the building were resolved quickly and professionally. If you are looking for an apartment company in Northern Liberties, look no further than Tower. Denise is really nice and will show you a dozen options for your price range. P.S. The building on N. 2nd street elicited the best comment ever from a cab driver who said, "Shoot! Look at that building! Whoever designed that MUST smoke marijuana!!" Come up to Northern Liberties and check out life OUTSIDE of center city! You'll be glad you did! read more

They have a lot of properties, so to be more helpful this is about the ERBE units. Lived here for: 3 years in two different units (a 2 bedroom & a 1 bedroom). They've gone through various managers and right now they're in great hands.The leasing office, maintenance team, and management personnel are all helpful, responsive, and understanding if you give them the chance to be. They've responded to repairs in/around our unit, the need to downsize, and other issues that may have been frustrating at first but in the end they got the job done. Our building is cleaned daily: floors mopped, recycling and trash removed. The view is great: of either the city skyline or the piazza where all the events go down Its pet friendly: - there are a lot of dog walkers in the area & two dog parks; - no weight limit on dogs; - concrete floors are easy to keep clean and scratch free. Noise might be annoying if your unit is right by the stage and facing the Piazza. But I never heard my neighbors when we had them. Hallway noise does transfers easily, so sometimes you hear a drunk neighbor coming home but once they're in their unit its silent again. Most occupants are friendly, young (20-40 yr old) professionals with pets. Typically get discounts for great neighborhood amenities: - Northshore pool, - local fitness clubs, - certain bars/restaurants - NYE in the piazza Nearby: grocery store, bank, dry cleaners and ATM in the building, private pool, a park, the El line, and a lot of great local cafe's, bars/restaurants, fitness centers, pet shops, etc. IF ONLY: The thing I'd keep an eye on is the rent.... I hear its running a little steep for the two bedrooms (although they're pretty big). This is why we downsized two years ago. read more

Problems problems problems with the management office about every issue you could think of. Very unprofessional!! I lived in Navona building for a year and it sucked, happy the lease ended and I no longer have to live there! The parking is terrible like parking in a pond. See pics of parking trash pond lot! Btw Yelp removed my review I posted in 2014! I guess the truth hurts. It's an all around bad place to live. read more

Highly recommend against renting from this company. As a former tenant and part time employee I was amazed at how unprofessional and shamelessly rude the staff can be. The only people working at this company who seem to have the tenants in mind is the maintenance staff, they were kind and helpful. However the accounting staff and property management see tenants as mere dollar signs and will happily walk all over you. Upon moving out of our house the staff fabricated charges and not only kept our entire security deposit (2500$), they had the audacity to try and charge us extra on top. If you ever have the pleasure of dealing with the owner's entitled son hold on for a bad experience. He is rude, uneducated, and ignorant to the world. On top of this he is extremely wealthy due to his father's fortune and has no shame is bragging. Also avoid the women from accounting if possible, they were happy to reprimand us as if we were children as we moved into and out of the house. I would rather have a landlord who ignored my calls rather than deal with Tower again. They are likely to answer you will a real attitude and squeeze every dollar possible out of your lease. Stay away if possible! read more

DO NOT SIGN A LEASE WITH TOWER INVESTMENTS INC! They have been beyond HORRIBLE as landlords. For starters, every single person that works there is incompetent. They act like they don't know you and never return any phone calls because they don't want to deal with actually fixing any problems. However, my biggest complaint with them is that we HAVE HAD MICE IN OUR APARTMENT for over a year now and they do NOTHING about it! They "supposedly" bring exterminators over but the problem has never been resolved. We had to go out ourselves and buy traps which caught 30+ mice!!!! Also, they TOWED MY CAR with a parking pass in my window from my designated parking lot and REFUSED to reimburse me. IT HAS BEEN THE WORST EXPERIENCE WITH ANY BUSINESS/LANDLORD I EVER HAD... read more

If you love thin walls, loud neighbors, parties at all hours of the day/night on any day of the week then living at the Piazza is for you! If you don't have a job that requires sleeping at night, then you've found the perfect home! If you are a spoiled kid that has no regard for your neighbors, then move right in! Don't worry, Management will not respond to your complaints! And lastly, you will be happy to hear that even though you spent hours cleaning your apartment when you move out, you will get, at the most, only half of your security deposit back! What else could you ask for? read more

I soooo regret that I moved to towerdev apt. First of all, cheap and poor constrction and thin walls always let me hear neighbors as they were next to me. When moved out, they deducted $800 from $1500 deposit for painting and cleaning. And we cleaned and painted the apt to make sure its in the same condition prior moving out! I wish I made pics, because when we asked tower dev management to check apt to make sure everything allright, they never did, so they just deducted as much as they want without any notice leting usknow what was wrong! Total rip off! If anybody has any advice id i can fight some money back, I'll appreciate! read more

I think that Tower Investments has made a wise choice in rebuilding this community to a higher standard. The old brewery town is super cool, left with industrial buildings with lots of character! I am so glad that I found this place. If you are thinking about renting from one of their buildings in the NoLibs area.....you will be pretty happy. The neighborhood is really good and the surroundings restaurants, shops, and bars are awesome. Liberties Walk has brought business into this area. Its a hip, local area and Tower Investments has maintained and surpassed preserving it the way it should have been long ago. ----only thing that sucks is our ceiling creaks when the upstairs neighbors walk--- :/ read more

HEED THIS WARNING!! Anyone considering moving into a Tower owned and operated apartment RECONSIDER NOW! THEY ARE CROOKS. ONE STAR IS ONE TOO MANY. 1) Within the first month of living in my apartment a neighbor's dog peed in their apartment. At five 5 am Tower maintenance staff appeared at my door accusing my wife and I of having a party, and spilling or peeing in the middle of our apartment. A day later the maintenance manager rudely informed me that my renter's insurance would have to cover the repairs to the unit beneath me. After stating how absurd it was that my wife and I peed in the middle of our apartment on a Wednesday night after a banger when we had work in the morning, a very cooperative renting agent resolved the situation without consequence to us. 2) When we moved out of our apartment the property manager surreptitiously deducted $550 for alleged repairs. Furthermore, the property manager took 5 weeks and 6 unreturned phone calls to finally get back to me. During the conversation with he property manager I was told that refunding my money would be virtually impossible. He sent me 40 pictures of general wear and tear to the apartment and stated that his evidence would hold up in court to justify the deductions. Examples include scuffed walls which I was charged $400 for painting. It seems as though it is common practice at Tower to nickel and dime their tenants and then avoid the situation when they are called to explain themselves. 3) Other negatives include paper thin walls, damaged floors, deteriorating external walls that crumple into your apartment, malfunctioning elevators, and incompetent employees. I'LL ALSO MENTION A TRIPLE HOMICIDE AND RECENT MURDER AT PYT. The positives such as competitive rent rates and parking spaces DO NOT out weigh the appalling and disturbing negatives. My wife and I read the warnings above before we moved in and regret ignoring them. TAKE THE ADVICE FROM OTHERS ON THIS WEBSITE. DO NOT RENT FROM TOWER. Pay a few more dollars in rent at a nearby location and enjoy the piazza from a distance. Tower investment's business practices should be reported to the better business bureau for critical review. read more

AND MY POOR OLD CAR GOT BROKEN INTO FOR A THIRD TIME. Just wanted to let people know that Tower does not care if your car gets stolen, things get stolen from you car, etc. Apparently they advertise that they have free parking! and a secure lot! I do feel really safe when I see a young boy about my age walking around in broad daylight with a security shirt on, yelling at people not to ride their bikes through the Piazza...but it does not carry over into protecting their tenants property. Oh and Tower does not know how to use phones or reply to emails so if any tenants need to report something or complain there is a 99.9% chance you will not hear back. Just thought I would add this lovely update after my third break in. Unfortunately for the thieves, there is nothing left in my car because they took it all last time and I am too stubborn to get a new stereo so we just i pod it up when driving..it's extremely classy btw. All I ask is to be careful with their claims because free parking also means you are s.o.l. with security. read more

i lived in liberties walk for a year and it was not a real Philadelphia experience like you would get from a row home. the apt was cheaply built and tower was hard to contact for maintenance. i also lost money upon moving out because tower would not cooperate with PGW in shutting off my gas. i had to pay for two extra months. read more

AMAZING COMPANY! Very clean, honest and upfront! I moved in from a slumlord prior to here and this place has been nothing but a breath of fresh air. :) Thank you guys so much!! read more

DO NOT EVER LIVE IN ANY TOWER PROPERTIES. First of all when we moved in the apartment was covered in dirt the painting tape that was used was never removed, we found that out when our dog pulled it all off one day while we were at work and made a HUGE unnecessary mess. The refrigerator has 2 massive dents in it which looked like they were made from someone punching it. The walls are literally paper thin and you can hear everything going on in the adjacent apartments including when someone is wearing high heels and dogs are running around/barking. The curtains that come with the apartment are completely shear our living room faces the piazza courtyard and nosey people are always looking in. Tower also doesn't believe in air conditioning the lobby and hallways and they are usually hotter than the temperature outside, hopefully no one ever gets stuck in the elevator they would pass out within a few minutes from lack of air I'm sure. Also, the fire alarm in our building has gone off over 6 times since we moved in this past October, starting with the first time in the middle of winter at 5a.m. on a Sunday morning when we finally got dressed and got ourselves and our dog out of the apartment we didn't see many other residents outside (I guess this wasn't the first time it happened for them, they must have be used to Towers false alarms) anyway we then realized the problem was something with the water main (we never were actually told what happened some drunk loud resident on a cell phone acting like he was in charge said this). It's really ridiculous that they never take care of these problems since the fire alarm continued to go off about once a week for the next month or so causing all the poor animals in the building to bark I'm sure it was awful for them considering the loud alarm was piercing to my ears. All of the problems with Tower I've mentioned so far are nothing compared to what happened over the weekend. Saturday around 5p.m. my boyfriend, myself and my dog left our apartment to run a few errands and realized we forgot our keys a few minutes later. We went to the Tower office in the Piazza which was closed of course so we called the number for facilities (which is actually just an answering service) to let them know we were locked out and would need someone from maintenance with keys to let us back in. The lady from the answering service said she would put out a call to maintenance who would then call us and let us know when they would be there, the cost for them letting us in would be 100$ (which I think is crazy considering they have the keys and that's pretty much their job but whatever we were fine with paying as long as we could get back into our apartment). An hour goes by with no phone call from maintenance so we call the answering service lady who says "Oh really no one's called you?, I'll call again and then call you back" another 30 minutes goes by with no call back from anyone. So yet again we call the lady from the answering service back who informs us that she has followed protocol and called everyone on the list to call when this happens and NONE of them had answered and there's nothing she can do about it. So now we've been waiting for about 2 hours with absolutely no hope of getting into our apartment both of our cells phones are dying and we continue to wait and hope someone calls us back another hour goes by and no call so finally we decide to call a locksmith praying that they will be able to help us 2 more hours ( a total of 4.5 hours waiting) and $185 later were finally able to get back into our apartment only because of the locksmith. Tower has yet to contact us to make sure we ever made it into our apartment, for 1600$ a month you'd think someone from maintenance would be required to be on-call at all times considering that's how it is in any other apartment complex! I CAN'T WAIT TO GET OUT OF THIS GODFORSAKEN PLACE WHEN OUR LEASE IS UP AND FIND SOMEWHERE THAT ACTUALLY CARES ABOUT THE TENANTS WHO PAY A LOT OF MONEY TO LIVE THERE! read more