This shop pasted a safety of a vehicle I bought. When I called they said they'd call back once they…read moretalked to all parties. They never did. I called back few days later. Apparently management changed, the tech who signed off on the safety was no longer there. They denied everything they had told me the first day. They told me this guy that sold me the vehicle brings in at least two vehicles a month for safety. When I called the second time they mistakened me for different vehicle for the same issue, a supposed passed safety. Clearly something is going on in this shop. I wouldn't trust buying another vehicle that was safetied by this shop.

This shop is a scam. Do not take your car here. I took my car in for a safety and was advised my…read morecar failed due to needing brakes and rotors all the way around. I let them know the fronts had already been done, they told me they still fail. Yes the backs needed it. My car has expensive front rotors and pads....as it has 6 piston brembo brakes. after having the reception talk to the mechanic multiple times during our talk they insisted it failed. Went in for an in person inspection and then the Owner/mechanic said the receptionist was wrong...poor girl it was clearly not her doing this. Took my car out of there and went to another shop for the safety....and surprise it passed no problem. Saved myself more than $5000.00. My rating is obviously zero. Sincerely dodge charger scat pack.

2013 Prius is driving like brand new!! It started with a knock in the engine. . . . Well, Maurice…read moreand his team know their stuff. I spoke with them over the phone, they were very helpful and didn't make any presumptions, and that I should take it in for a diagnostic.. I think it was a couple of hours later and they had isolated the issue to include other symptoms that I had heard. It was a complicated issue to do with the linear transmission as I learned and they kept me in the loop the whole time, I knew my car was in the hands of experts. I've driven this car for over ten years and the function of the linear transfer of power from the electric to the gasoline motor is precisely what the issue was as it is driving with the same feel as when it was brand new! Their pricing is fair, honest and competitive and by far I will be referring them to anyone I know that has car issues.

I had Multiple vehicles fixed by this garage. A friend referred me and I had good service each…read moretime!!! They told me the real did their best and what they said gave a warranty. Kept it real can't get better than that . I got what I paid for car running still after two years ago repair.

An honest car dealer is worth twice as much as they charge you, and Mack's has been excellent and…read morehonest for the three years I've been using them. They are competent and knowledgeable and always teach me something new every time I take my car in. They never ask me to fix things that are not needed and always give me a fair quote. I would recommend them to anyone without hesitation and I never take my car to anyone else. The team on site is always friendly. A+ on every level.

They replaced my radiator, but didn't touch the spot where I said the coolant was originally…read moreleaking. Just fixed it myself. They didn't bother to reattach the plastic grill cover and under portion. Under part came off on the highway and I had to pull over. Took less than a minute to attach the grill cover.

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

They don't stand by the work they do. If they fix your car, you better hope it's fixed right…read morebecause they will not honor warranty at all. They will expect you to pay additional money or they will try to find something else wrong with the car so you are paying them more money. This business is all about how much money they can squeeze out of you I definitely won't be back.

I came here at 4pm on a Wednesday in hopes of getting an oil change and a few other things looked…read moreat. It was hands down the best experience at an auto shop that I've had in Detroit. Their prices were more than fair, and they worked on my car same day. I told them I didn't have enough money for a diagnostic that day, but they worked with me and found time to help me on my limited budget. Without a doubt I'll be back here next time my car needs work