HORRIBLE! Bad attitude from the charter bus driver, Luis. We booked a trip from Tijuana to La Paz…read more(20 hr drive) I tried to use the bathroom inside the bus and he turned off the bus while I was inside the bathroom (the bathroom only works when the bus is turned on). He told me to get off the bus and use a different bathroom at a restaurant. I told him it was busy inside the restaurant, and he told me "GET IN LINE!" "You using the bus bathroom is going to stink up the place"

Called them last min late in the day they set me up a limo with in 45 min booked them for 6 hrs…read morethey were promptly their to take us out and get us home safe highly recommend them will use them again!

We hired Hotshots to drive around a party of 22 people for a small wedding in San Diego, from hotel…read moreto courthouse x2 and then to a restaurant for dinner. The party bus we rented was gorgeous and in great condition. Our driver Jonathan was incredibly kind and personable and taught us how to hook up bluetooth to ensure we had good music playing. Donna was a pleasure to work with throughout the booking process. I highly recommend Hotshots Limo!

Had an epic time with Hot Shots. We booked the 35 person party bus and the Mercedes sprinter 6…read moremonths in advance for my wedding. Donna was our point of contact. She was great to work with. Our bus came stocked with ice, water bottles, and red cups. Alcohol or other beverages is provided by you. Melissa was our driver totally fun, personable, and easy going. Same as our driver for the sprinter, but forgot his name. Anyway highly recommend they were on time, easy to work with, and very fair on the prices. Thanks for taking great care of us... Cheers, Josh & Jackie Walker

If airport rides were an Olympic sport, Jonas would be bringing home the gold. He picked up my…read morefamily of four (plus what felt like enough luggage for a six-month expedition) from Poway and got us to the airport smoothly, professionally, and stress-free. The playlist? Absolute perfection -- somehow managing to please an entire car full of people, which honestly deserves its own award. A week later, he picked us back up from the airport and delivered us home to Poway like the vacation fairy godfather he is. Great conversation, incredibly professional, genuinely kind, and the kind of person who makes the ride feel like part of the vacation instead of just transportation. This company struck gold with Jonas. After riding with him, I wouldn't even consider using another service. Five stars isn't enough -- give this man a cape and a raise!

We booked City Captain Transportation since we were traveling to San Diego with our 2.5 year old…read moreand did not want to lug a car seat through the airports. Booking was good. Except I made a mistake with the original pick up time. I put 2:45 AM vs PM. My fault. I had a very hard time getting ahold of anyone. (Email on website didn't work) calling they told me to email this was 15 minutes or less after booking. Finally I called the next morning and got someone. Luckily they were able to change it for me. Skip to day of arrival. Of course our connecting flight was delayed. I messaged city captain to let them know we were going to be later than expected. Our original driver still showed up at the normal time and asked where we were. I told them that I contacted the company and the rescheduled for A little later. He told me to call him when we were out of baggage claim. In the meantime, I got a message that a different driver was on their way to pick us up at the new anticipated time. I let them know our original driver was waiting for us. I didn't hear anything back, so I Joe they cancelled that driver. We finally got picked up and dropped off at our hotel. Phew! The driver was super friendly and understanding when we apologized about the situation. Fast forward to scheduled pick up from hotel to be take to the airport at 4 Am. I was texted at 3:30 that our driver was on the way. I stood outside of the hotel until 4:05 when I called and said "hey we were supposed to be picked up at 4 and our driver isn't here" I don't think they remembered. You could see their car on the map that was not driving. Shortly after my call it started moving. 20 minutes late our driver showed up. Luckily we were able To navigate through the airport quickly to make our flight. I am not sure if these issues are normal? We have scheduled Ubers before at 4 AM and have never had an issue. So It's weird that with a premium car service this would happen. I don't know. Everyone we had Contact with was friendly though.

Had a good experience overall nothing really to complain about they were prompt on Time…read moreProfessional and seem to give a very fair price and rate no complaints and would use them again if needed overall a very good experience

Nice driver, okay limo. For the high price, I was hoping for something sexier than the airport…read moreshuttle looking van we wound up with, but the kids got to the prom and home again afterwards so yeah. They're way less spendy than most everyone else I checked with.

Booked with Diego party bus for my 30th. Soooo many good…read morethings to say. Merlin was on time, so communicative, very friendly, and accommodating. I had wineries picked out I wanted to go so when he picked us up he went out of his way to call each winery and make sure they were ready for our arrival which was really nice. On top of all of that, the bus was SO clean, massive, blasting with AC, and so modern. Everyone was so happy! 10000/10.

From my first interaction after sending a quote request, the staff of Diego Party Bus have been…read morebeyond phenomenal. They were incredibly helpful without being shady about the size bud that would fit our group and the timeframe needed and they nailed it perfectly! Huge shoutout to our driver Chad who suffered through hours of our terrible singing and requests for just "one more pic." I've never had 16 people repeatedly and collectively tell me how our party bus was one of the best nights they can remember having!

We booked with Black Onyx Limo for my cousins bachelorette party this weekend…read more Monica the owner was very attentive and so easy to book with. The driver Thomas was also extremely patient and respectful the entire night. We are so grateful!! Thank you Black Onyx Limo! You guys made her night so special!

Such a fun experience, booked for my birthday and had so much fun. Definitely saving them for…read morefuture events!!

We booked white diamond for our wedding. Humberto was very on top of things leading up to the event…read moreand very responsive. The service was solid as the driver was on time and safe. However the bridal party felt the driver was a bit short and rude. Once the rest of the wedding party got in the car the drivers negative energy was felt. I would recommend booking them because they do a good job but it might just depend on the driver for your overall experience.

Humberto was so responsive and helpful! We were so happy with everything. Our driver was patient…read morewith a bus full of 14 year olds. We were able to do multiple stops and get out for photo ops, ice cream, etc. the bus was very clean and came with ice and water. We will definitely use their service again!