Absolutely amazing vet clinic! Very kind with your pets. Staff take their time to make sure all of…read moreyour questions are answered and your concerns are addressed. Dr. Surch is the best vet I have ever taken my pets to. I will never take my pets anywhere else as long as Dr. Surch is still practicing. The therapy dog I am a handler for is so excited to see Dr. Surch every time. She takes time with your pets to make sure they are comfortable there. It really helps reduce stress for pets and humans alike. We had a pretty serious issue with our therapy dog's mobility and Dr. Surch was able to identify the issue and refer us to a surgeon. I cannot say enough about how great this place is.

Hello. Just wondering if you know someone who needs to…read morerehome their small to medium sized puppy/dog in a loving home in the Flint-Grand Blanc area. No pitbulls please. Have had Terriers, Schnauzers, Chiweenies, West Highland Terriers. & small mixed breeds. One-on-one attention, a nice home and a lovely yard await a brand new puppy. No children, but grandchildren visit regularly. No breeding. Thank you for your time, Rosalie

Recently, we had to take our senior cat in to be seen because we knew she was very ill. We were…read more not surprised when the veterinarian confirmed this. He was gentle and concise while outlining our choices. My husband and I had already decided that we didn't want her to suffer if her prognosis wasn't good. We decided to euthanize her and the doctor was respectful of our decision. The rest of the staff were likewise respectful and caring. They were all non judgmental by letting us choose to leave her in their capable hands. I just could not watch her die. Later, they sent us a condolence card. I thought that was very kind. This is the second time that I had to take a very sick and dying old cat to them. I remembered how the doctor did not pressure us into costly tests and therapies at that time. That differed from another vet office in Novi who wanted us to hospitalize the cat. I appreciated Millpond's pragmatic and reasonable advice at that time and at this time. They recognize loving a pet and death with dignity. I highly recommend this office!

Dr. John is a super friendly, knowledgeable vet who always will take the time to discuss your pet's…read morecondition. I went in with the pup for a check-up and a vaccination. He did a thorough check up when he administered the vaccine and told me what he observed, what may happen to her in the future and so on. I was really impressed by how much he took the time to clearly explain everything and take the time with each patient. I found his prices to very fair. His office staff is super nice and the office is immaculately clean. I have brought the pup there a few times but we now see another Vet. I would love to continue going to this Vet but he is a good half hour to 45 min drive from where I live...I just can't justify that drive since I have a great Vet closer by. I would definitely go back to him if I moved closer to his area or I ever needed a trustworthy 2nd opinion.

I know everyone has their opinion and experiences of vets. We moved to the Brighton TWP area 3.5…read moreyears ago and took our dogs to VCA in Howell. Nice vet, but seemed pricey. Fast forward to late 2020 and we have an emergency so go to Brighton Town and Country. Liked the ER visit, less expensive, so gave it a shot for a regular vet check up. That experience was horrible so we went back to VCA. I am beyond happy that we went back to VCA. You get what you pay for. While there for a nail trim and other normal routine vet stuff, the doctor noticed my one pup had an extremely high heart rate and needed to go to an ER vet so she could be stabilized. I called vets while waiting for a final bill and walk through of my dog's care and all, including the ER vets, turned me away. She did end up getting into MSU, but I don't believe that would have happened if it weren't for their tech Jessica. I was balling my eyes out not knowing what to do. ALL of the techs were caring and supportive, but Jessica was the one who jumped on the phone and tracked down a vet who would monitor her over night until she could see a cardiologist. I am beyond grateful. If you are looking for a vet, give this place a chance!

Beware. Dr Kennedy…read moreis incompetent, uncaring and dishonest. She falsified my dog's records, lied about her disposition, and totally minimized the seriousness of her injuries after she was attaked by a larger dog. And for that ptiful level of care, VCA charges are 50% higher than other vets in the area.

I had a little emergency with one of my fur babies. She got her nail hooked and tore it off. I…read morejumped on google and Towne and Country was the closest place open. I gave them a call and they said to bring her in right away. We got there and there were a few other emergencies they were dealing woth. I waited about a half hour and that was ok because Lola was in no major pain at that time. She was bleeding, but when your nail is ripped off, what do you expect? My one complaint was that they seemed almost too lax that Lola was getting blood all over. I was told not to worry that they would clean it up. We went back to the room, then vet came in right away and took and look, then shared the plan. They took her in back and 10 minutes later she came out woth her paw all cleaned and wrapped. I felt very happy with how clear the vet was in regards to the treatment and her care she was receiving. I could hear the staff in the back talking to her and comforting her as they gave care. They didn't try to get me to run extra tests or provide extra services so when it was time to checkout, the cost was half the price of the last time this happened and we took her to a different ER vet. It was such a relief as these times are tough. I was very happy with this place and will likely Make it our regular vet! Thank you!

If you are looking for a vet who will show compassion not only throughout your pet's life but also…read moreduring one of the hardest days you'll ever face, I encourage you to carefully consider your options. Based on our experience, I would recommend considering VCA BRIGHTON ANIMAL HOSPITAL before here. This review is not simply about the heartbreaking loss of our dog. It is about how this vet treated our family during one of the most difficult moments we have ever experienced. Our dog was a patient here for years. We adopted him as a senior dog, knowing his medical needs would likely increase with age. Throughout that time, we invested thousands of dollars to ensure he had the best quality of life possible, only because we understood that was the only option. During the final months of his life, we were at this clinic monthly, if not more often. Everyone knew our dog. As his condition declined, getting him into a vehicle became extremely difficult. We made the painful decision to provide him with a peaceful, in-home euthanasia through a hospice service. We elected to have his cremated remains delivered to Towne & Country for pickup because the hospice provider routinely works with this clinic. When we called Towne & Country to ask if his ashes had arrived, we were told they had not and that we would be contacted when they did. After following up directly with the crematory, we were shocked to learn that Towne & Country had REJECTED delivery. The crematory informed us that when they contacted the clinic to clarify, they were given a "hard no." Unable to understand why this would happen, I drove to the vet in person. I was told that because our dog had not been euthanized by Towne & Country, they would not accept delivery of his ashes, even though he had been an established patient there for years and had received extensive treatment from this practice throughout the final chapter of his life. At a time when compassion should matter most, this response was devastating. We were already grieving the loss of our beloved dog, and instead of being met with empathy, we were left scrambling to figure out how we were going to bring him home one last time. To make matters worse, while I was visibly upset trying to understand the situation, a member of the front desk staff laughed at my reaction. This experience also reflected a broader pattern that we experienced during our dog's care there. When we sought a second opinion, Towne & Country was unwilling to send his medical records to another veterinary practice. Every pet owner deserves the ability to seek another professional opinion without added obstacles. I understand that every veterinary practice has policies. However, policies should never come at the expense of compassion, communication, or basic empathy, especially for long-standing clients experiencing profound loss. A simple conversation or willingness to help us navigate the situation would have made all the difference. This experience permanently changed how I view this practice. Losing a pet is painful enough. No family should have to endure additional heartbreak simply trying to bring their beloved companion home one last time. I rarely write negative reviews because I know every business can have an off day. Unfortunately, this was not a minor inconvenience, it was one of the most important moments of our lives, and Towne & Country failed us when compassion mattered most. VCA Brighton Animal Hospital was amazing. We wish we would've had his ashes brought there.

FIVE STARS! Always a cynic, I was hesitant to spend the money on acupuncture for my 13 yr old…read moredachshund, Loki, who has chronic back issues, however, as his condition continued to get deteroriate and traditional medicines were not helping, my husband and I decided to give Dr. Matt's practice a try. We couldn't be happier and are now complete believers! Since his acupuncture, Loki has a new lease on life! Dr. Matt is caring, thorough and goes to the extra trouble to explain everything in as much detail as you desire....I asked lots of questions, and all of them were answered. He is very knowledgeable on Eastern medicine and recommended some additional herbal therapies. The needles never seemed to cause Loki any pain and the sessions lasted less than an hour. We had a total of 5 initial treatments, and will do quarterly tuneups going forward. We saw drastic improvements after just 2 sessions. Loki is now pain free and as nimble as a dog 1/2 his age. Steroids never did that for him! I highly recommend giving this practice a try to anyone experiencing chronic issues with their pet.

Dr Matt & his staff are the most compassionate, professional people I've dealt with in a long time…read more I wanted alternative medicine for our 10 year old Lab with lung cancer; the supplements & treatments IVS provided kept our boy comfortable & active until the very end! I'm so happy I didn't choose the traditional chemo/radiation/surgery route that another vet offered. It took a little time to get an appointment at first but that just goes to show how many patients are seeking holistic vet services! I truly cannot say enough good about IVS!!! And they kept in communication with our regular vet with every visit.

I will not give my business to them again!! I have been taking my dog here for at least 4 years and…read morenever had a problem until today. I have a very highly afraid little dog who needs me to hold him when he's on the table. Also when receiving vaccines and blood draws . He's excellent when I do this. Never a problem . Today I showed up and told me I cannot do this that they have to take him in the back room. He's old and way too nervous for this. It's not worth putting my dog through. I will take my business elsewhere , and never refer anyone to use this vet . My dog should come first in their business , apparently not. Update: July 2023, tried over the phone to give them another chance. Front desk receptionist is awful !!! They have lost my business and I will spread on social media how uncaring this clinic is.

I'm seeing some bad reviews. I'm glad I have not experienced anything like this. Friendly staff…read moreand reasonably priced. :)

I have worked here so I saw a lot more than most. Dr Botsford is the absolute best. He cares so…read moremuch about the animals and clients. He is also excellent with the animals. I moved 45 minutes away, and still take my dog to him. I just can't say enough good things about this animal hospital.

I am so relieved to find Dr. Botsford and his staff for my many animals of all ages. I have lived…read morein this area for 40 years or more. It was difficult to find a veterinarian and office our family clicked with after our beloved vet retired. The reasons I trust Dr. Botsford and staff with my wonderful animals are #1. When my animals have an actual medical problem, Woodland fits them in. They are compassionate and quick. It's important to me that my animals are seen by the same vet that has their history when they need medical attention as is inevitable. Not only well visits and vaccinations. #2 Dr. Botsford and staff are gentle with my animals and my animals are not afraid after appointments. I have been to different vets in the interim between and I know my babies! They trust Dr. Botsford and staff. #3 Woodland and Dr. Botsford are unpretentious. My cat peed himself in the crate before an appointment. We tried to clean him up. Without hesitation Dr. Botsford picked up my cat and just took care of him! . We live on a farm and sometimes my animals may not be perfectly groomed. I feel no judgement, Only concern for the issue at hand. The office is very clean, but not fancy. The prices are reasonable and Dr. Botsford tells u options, recommending the most sensible. #4. I just opened up their Christmas card and it's SO CUTE! 6 dogs looking up at the camera at the same time, with a little kitten in the background. Dogs look smart and like they are loved . Background setting is behind the office desk. No costumes or poses. UNPRETENTIOUS! When we look for a Doctor to take care of our animal children, we don't need pictures with Santa or all that fluff! Our family needs a Doctor with old school values. A Doctor that really cares about animals. A Doctor who will see them when they're sick. I'm so grateful to have settled on Woodland Animal Hospital to care for our animals. I don't mind passing 10 other veterinarians on the way there! I'm very particular with the care of my animals. They can be rascals! Lord knows we need Dr. Botsford!

Fabulous and caring clinic. Privately owned and operated vs corporate owned. Great technology when…read moreneeded.

They incorrectly confirmed that my mare had osteo arthritis after a second set of xrays and nerve…read moreblock...costing me more money even though I had recent xrays. They suggested shoes, pads, equiox...I asked about her grain, they said she's not getting that much. I decided to take her off her soy based Essential K. She is now sound and barefoot with no anti-inflammatories. Before this I scheduled to have her joint injected. They over tranquilized her, did not support her head and she ended up falling and tore her lower lip off. They then charged me nearly $800 dollars to sew it back on.

Dr Scott save my baby, when everyone else wanted a fortune…read more Great place...caring, friendly, helpful, compassionate. He never forced anything on me, gave choices wherever possible. Thank you from me & Bobby McGee & my 8 cats :)

First of all I love the doctors and staff at Fowlerville Vet. They are all wonderful. However, ever…read moresince they were bought by a corporation prices have skyrocketed. The last dental my dog had 3 years ago cost $400. Today I was quoted almost $2,000 for a 14 year old 7.5 pound Shorkie that has most teeth already removed. Very disappointed in the skyrocketing pricing. I hate to have to look for another vet clinic but it looks like I have to.