I was referred here by a colleague and honestly love coming here! I've always been cautious finding…read morenew dentists due to the sensitivity of my teeth and gums but everyone here cleans my teeth well that I don't need to request a specific person. I've had cleanings, X-rays, and a filling done here and everything went as smooth as expected and communicated. Scheduling is easy and confirmation texts are greatly appreciated! Highly recommend coming here!

This dental office is one of a kind. Everyone is kind and caring which is a great thing but I hope…read morethat she will all get to experience Karina at the front desk like I did she is just a breath of fresh air and great energy. If you're looking for a great dental office this is the place for you!

Great group to get to know! Having high anxiety they were very accommodating. The personal touch…read morewas so nice to see. Taking the time to make sure I was ready and comfortable truly helped. Since my visit my husband has become a patient. He also enjoyed the quality of care and time they took to explain everything to him. Now we are working on getting our daughter signed up as a patient. I'm sure my daughter will feel just as comfortable as my husband and I did!

Just a note that Stacy M's review is spot on. My experience with them is identical. The initial…read moreappointment with them seemed to be professional and detailed. Since no work has been done yet except for x-rays and a cleaning on the right side of my mouth, I cannot comment on the dental work done. The reasons for the 1 star are as noted above with Stacy M's review, are the office staff and billing practices. Calls are put on hold and never picked up, messages are given that a call back will be made, but are not returned, billing is very messy and not explained well at all or given some comment such as "the process is very expensive". At the initial appointment to discuss the work I needed, I had cleaning and a procedure done on the right side of my mouth. The left side was scheduled for a later date because of timing in the office that day. The bill for the right side was $302, then when arriving for the left side treatment I was handed a bill for $512 for the same procedure, before any work was done. Maybe there is a good reason for this, but I was not given one. At that time I also handed them a CareCredit card for the charges, when I was told they do not take that card, even though I was told at the initial appointment that it would be accepted. As stated, the professional dentistry may be great, I don't know yet. The administration of the office is terrible. Whoever is in charge is not adept at managing. So, I am now stuck going back to them to finish some denture and oral surgery work that has already been billed to insurance. After those processes are finished I will update this review, which may raise the stars given or justify the 1 star. If you use this dentistry, be cautious. Another update will be made after further appointments.

Have been a patient for approximately 2 years and have had nothing short of an excellent experience…read moreat West Lakes Dentistry and will continue to be a Patient. The staff have gone above and beyond, will take your concerns to heart and have impeccable attention to detail. Thank you Dr. Skelton, Mary, Shaina, Christy and Melissa and all for your hard work. Highly recommended for all Dental visits.

West Lakes Dentistry does not disappoint! I visited two other dentist offices in the area for…read morecleanings and checkups; looking for a dental practice where I would comfortable to have a bridge replacement done. The front office is friendly and Doctor Skelton along with her staff took extremely good care of me. My new bridge fits prefect and was reasonable priced. I am recommending this office highly and will be a client for my dental needs in the future.

My first visit to Chaska Dental was with Dr. Meschke over 20 years ago. Dr. Meschke always put his…read morepatients' dental needs and finances first over his need to make a profit. He was a talented, trustworthy and honest dentist and human being. I wish him the best in his retirement; He is TRULY missed. At my last visit to Chaska Dental a few months ago, my appointment felt very different. I was treated more like a number and less like a loyal, longtime patient of 20 years. In addition, the dentist wanted to take 24 X-RAYS of my mouth. How is that even possible?! Why is that needed?! My teeth and gums are in very good health. Did the dentist even think about my financial bottom line or was it all about him trying to increase his revenues? Sure makes a person wonder. Will my next dental visit be back at Chaska Dental? I am hesitate to say yes; instead, I am hopeful to myself a 'new' Dr.Meschke.

Unfortunately after using Chaska dental for years, we are forced to move. Our dentist retired and…read morethe new dentists are heavy into selling X-rays and other services that weren't required for years. I miss Dr Meschke. He was as honest and caring as dentists come.

I just spoke with John Dunn. I asked if he took UCare and he said yes, but only for seniors! He…read moresaid it costs them to accept patients. Ok- I get it. He don't want to accept the ones that abuse the system... again I get it however what about the individuals with special needs? I asked if he would write down my phone number and call me back when he's accepting new patients and he refused! He could have at least took down my number to give us some hope but instead was rude and told me to vote. This office discriminates and should not get ANY BUSINESS if he's a doctor that is supposed to care about each and every one of our mouths not just the mouths that PAY MORE. It's insane how I was treated just because my daughter has special needs and is on UCARE

From the owner: General Dentistry, Cosmetic Dentistry, Emergency Dentistry, Dentures, Root Canal Therapy,…read moreExtractions, Teeth Whitening

Excellent dentist...even our orthodontist was impressed by his work plans to send his other…read morepatients here.

Dr. Stapleton and his staff are welcoming from the minute you enter the office! He is friendly and…read morelistens to your dental concerns and genuinely loves his work and his patients! In my opinion, he is the best in the area and never let's his patients leave without feeling like they got the very best dentistry! If you're looking for a comprehensive dentist with state of the art technology this is your dentist!!

This team with Erin Powers was terrific for my mother who has Dementia. They were calm and because…read moreof her hearing loss, were caring in their communication with her. They explained to her what they were going to do so she would understand. They were positive and supportive and my Mom actually liked being there. They took good care of her and I would recommend them to anyone young or old. How they treat the elderly says a lot about them and I was glad I found them take care of my mother. The cost of her care was comparable to standard fees and I found nothing to be overcharged or in excess. In fact I thought they were reasonable. Their staff at the front and in the back are A+ including Jamie who helped me with records and questions I had. They have a wonderful and pleasant staff! The location is clean and cheery and they are efficient and on time with their appointment keeping. Love these ladies!

Very disappointing experience after being patients here for over six years. The dental care itself…read morewas always basic but functionally fine, but our most recent experience ended our relationship with the practice. I provided my new dental insurance card at check-in before any services were performed. The office proceeded with my cleaning and my daughter's cleaning and X-rays without verifying or informing me that they were out of network. Only after the services were completed and I had left did they call to tell me I was responsible for the full bill of more than $500. Had I been informed beforehand, I would not have proceeded. I contacted the office hoping for a reasonable resolution, but they offered no adjustment or solution. My advice: **Do not assume they have verified your insurance just because you provided your card. Ask them to specifically confirm they are in network before allowing any services to be performed.** Very disappointing way to end a six-year relationship with a dental office.

The most pleasant dentist visit of my life…read more After moving to the area, it was time to switch from the dentist office I had been going to since I was a child. This office is convenient to my home. Making an appointment was easy. The waiting room was very cozy and welcoming. I visited for a regular cleaning and it was the most comfortable visit of my life. I didn't know it was possible to not be clenched an entire visit at the dentist. I had a great conversation with both the hygienist and the dentist and appreciated that they had such fantastic bedside manner. I felt cared for and appreciated versus like I was going to be scolded at the dentist which made this the most enjoyable experience ever.

I've been going to this same dentist for the past 11 years and it's been amazing! Everyone is…read moreextremely kind and friendly, and genuinely care about you. I would definitely recommend this dentist to anyone for anything.

My family of five has been going to Metro Dentalcare Chaska since it opened and have always had…read moregood experiences with them. I'm very surprised to see the negative reviews here! Dr Alvi, Joni, Gail, and all the hygeniests are wonderful! When having work done, they create an estimate of what insurance should pay and what you will owe, and when the work is done, they ask for payment that day on your share. This is all explained when you schedule the appointment, so shouldn't be a surprise. The couple of times we have overpaid, we were refunded the difference. I think their practices are fair since I was well informed.

Went for Cleaning and then for appt for filling. Presented…read moreinsurance information, then received a bill for 267.90. Called insurance and it should only be 63.xx for they were still charging me for above the negotiated rate. Will find a new dentist!