As a Realtor the second i get a deal my mind immediately goes straight here!! I use this amazing Escrow Team for my business because it's 100/100 guaranteed amazing experience! read more

Town & Country failed to check with the tax assessor to see if property taxes were up to date. After escrow closed in Dec 2022 I received a $2,160 tax bill for prior owner's defaulted taxes for 2021-2022. Beginning in Aug 2023 I made numerous phone calls & sent many emails telling them to pay the overdue taxes. Phone calls & emails were mostly ignored. I was finally forced to hire a real estate attorney to make them fulfill their obligations. The defaulted taxes were paid almost one year after I first contacted them. The most incompetent, uncaring, unprofessional escrow company I have ever dealt with. And they have refused to reimburse me the attorney fees I paid for them to do the right thing. read more

Lack of communication from the escrow company and after seen the review I know why. Poor Customer service read more

During my 28+ years of selling residential real estate I have been privileged to work with many quality and professional companies. Unfortunately Towne & Country Escrow does NOT live up to these standards. During our transaction with them, they have displayed great unprofessionalism and seeming lack of caring for my client to the point of rudeness. They have a unique phone system in which a live person NEVER answers and when you leave a message - your call is never returned. I apologized to Sally White for allowing her transaction to be placed with such incompetent people and hope that those reading this - take heed. John Swem, Realtor, RECI, GRI read more

After purchasing 4 previous properties before this one, I had certain expectations of an escrow company. This was my worst escrow experience ever. At no time does Towne & Country Escrow put the customer first. Lazy, rude and arrogant. Greed destroys customer service every time. Avoid at all cost. read more

I am torn on how to rate this company. On one hand, during the escrow, they graciously made an appointment at closing time and reprinted the extensive set of documents so I could sign on one of my rare days off. However, at the close, on a Friday, with a special recording on the line they could't get the wire out until it was too late. They state they switched banks the day before, and there was a limits issue. They just did not seem to have a sense of urgency about the issue. You'd think not being able to send wires would be a top priority, but they told me they were too busy with other closings that day to be able to expedite. And when all was said and done, no apology, or compensation for the added expenses suffered by multiple parties for their inability to get the job done in a timely manner. They can blame the bank all they want, but I've got no recourse with the bank. It would go a long way if they'd take some responsibility for my inability to record before the weekend. Help with the extra storage fees incurred? Refund of the wire fees (bank should at least oblige there). Or even an apology. read more

Enjoyed smooth transactions throughout the closing process for a home in CA. Was notified by email about how soon closing would be and what things were still in process. When I had a lot of questions about filling out the closing papers, an assistant guided me through each page. The electronic funds were sent and deposited the same day as closing. Thank you, Jennifer, Tara, Dana and the ​entire team! read more

We just sold our property and used this escrow company who our agent uses. They are not reliable whatsoever. What a nightmare this experience was, we have been dealing with so many different escrows for past 16 years and by far, this was one of the worst experience ever. I urge you to go with another dependable escrow. read more

very disappointed with this company. they are uncommunicative, have no sense of urgency, and will not take responsibility for their errors. due to their negligence we have a choice of postponing the closing or paying $250.00 "rush fees" to get a document they should have gotten weeks prior - we gave they all the contact info to request the needed document the first week we hired them. they waited unitl a week before closing to request the document. we have emails showing we gave them all requested informatin within 2 days of their request. they failed to request needed information on a timly basis and said its not their problem - whose is it? they never even contacted us telling us of the closing date - we had to hear it from the buyers. we sent several emails asking them if they had everything they needed and got no reply until one week before closing advising us of the the now required "rush fees". what a poorly run business. strongloy recomend you use another escrow company. read more

We just closed escrow on our home and this escrow company was a nightmare for everyone involved! Our advise is Do Not Use them, you'll probably be sorry. We have bought-sold many homes for over 4o yrs. and this was by far the worse experience. Escrow opened and closed late - never met Escrow officer - only her assistant, papers not signed when they needed to be- follow-through very poor-not on top of things! It took buyer, seller , and agent to keep on them. read more

Have worked with Jennifer and the crew many times. I find them to be professional and courteous with a can do attitude. Bottom line is they get the job done. I'm a fan! Keep up the great work. Looking forward to working with you again. read more