I've bought two Crosstrek's from this Dealership. The first…read moreone needed some touch up to the Bumper and I instantly knew the Quality of their work. A teenager ran into the side of my wife's car in May and he didn't have insurance. They fixed it like it never happpened. Would Definitely use them again. Brandon was Excellent and kept me notified with updates.

You find a better outfit for collision repair in the tri-state area. The professionals at Joseph…read moreCollision Center care deeply about your vehicle. They understand that NO ONE wants to deal with having to repair a vehicle due to an accident so they go out of their way to make the experience as painless as possible. If you need work done on your vehicle due to an accident or otherwise, reach out to this team of dedicated professionals for the best possible result.

We were going out of town on April 12 when I noticed fluid on garage floor. Called Mr Transmission…read moreon April 10 and talked to Susan. She told me to bring it right out. John put my Toyota on the rack when I arrived. They diagnosed the prob and had it fixed the next day. Great service. I highly recommend and will use again. I found the cost to be fair and reasonable.

This is a business that takes care of his customers. They bent over backwards to help my…read moregranddaughter. If they tell you you need a new transmission you can rest assured it's the truth. This business is a gem in automotive repair.

My purchase with Steve was great , he was very friendly and accommodating .There were issues but…read moreSteve worked them out. He will do his best to get you financed and happy Thanks Steve t. Collins

I bought a 2000 dollar car from them, transmission stopped working first day, called them and they…read moregave me a full refund and made it as easy as possible. They didnt have to give me a refund as in the paperwork it was sold "as is". Very nice people would recommend to anyone.

I love it here. I've been going here for about 7 years now for my 2013 Jeep Wrangler. Every time…read moreI've called about a quote, they're back to me within minutes or an hour. They warranty their work. The pricing is fair. They're efficient. They won't waste your time. They're also very honest and clear about how long work takes and parts getting in. They're on time. Great place. I trust them with what my Jeep needs and for the right price.

On a 1 -5 scale with 5 being the highest...I'd give them SIX (6) Stars…read more May 30, 2025 Let me tell you about Don's Garage in Elsmere, KY. I was recommended to Don's by another mechanic that I'd gone to for years. I've been going to Don's for3 - 4 years now. They've always done a fine job diagnosing the cause of a problem and recommending how much and how long it would take to fix the problem. I took my 09 CTS into Don's about 5 - 6 weeks ago. All wheel drive started making a banging noise. One of their technicians went with me for a test drive and he was able to pinpoint the general area. I was given an estimate and they fixed (?) the problem. About a week later the CTS started making the noise again. My wife was driving the car at the time and as soon as she heard it she was able to turn into another local (Dent, OH.) garage. The shop she pulled into in Dent said it was going to cost over a thousand dollars to fix (which did include fixing the work that Don's Garage did. I called Don's and he (at my suggestion) spoke with the tech in Dent. Don's sent a wrecker out to get my car (at no charge to me). Don's got into diagnosing what the Dent mechanic identified. Don's garage agreed with the other dianosis. There was no arguing or haggling. Don's fixed the car (it wasn't a big deal). Just vibration worked some bolts loose on the 'rear end', coupled with my wife getting off the road so quickly. There was no charge for the work, no charge for the wrecker and they worked with the Dent mechanic and again, no charge to me. Will I go back to Don's Garage in Elsmere again? ABSOLUTELY! We live in Monfort Heights but we'll gladly drive the 22 miles to Don's while passing hundred(s) of shops along the way, many of which I'm sure are capable repair shops. They earned the right for me to keep using them. Best regards, Don G.

Greg is an incredible sales rep both during the sale and after! Great customer service. This is my…read morefirst Cadillac and won't be my last.

Do not plan on a quick turnaround from the service department. I received numerous mailings about…read morewalk in oil change. Twice I attempted, and twice I was told it would be two hours. Scheduled appointment and it was not quick. The attitude was " it sucks to be you" Bought a new car recently and it was an ok experience, if I had it to do over again I would go to Ohio. Everyone ( except the salesperson) could use some customer service training, particularly the finance associate. They could learn something by going to other local dealers and sitting and observing. I would rate them mediocre at best.

We've had three great experiences with Rider's! They have a quick turnaround and fair pricing. We…read morehad yet another issue with our van and I briefly mentioned that we might sell it soon and I needed to chat with my husband before deciding on the repair. They called me back only a few minutes later advising that if we were going to sell in the next few weeks that we should skip the $1,000 repair and turn it into the dealership as is. We appreciated that they were looking out for our interest as opposed to trying to make money. Trust is something that is important to have in your auto shop and we are thankful for our experience thus far at rider.

We had some car issues after traveling across the country and I hydroplaned on a rainy day and hit…read morea wall on the freeway in Cincinnati. Mark, the owner, was professional and helpful. He fixed my car while saving me as much as he could on parts. It was a relief to find a local, small business that didn't try to rob me or jerk me around. I highly recommend Rider's Automotive.

This was the best car buying experience in my entire life! (And that is no easy feat). Buzzy was…read morejust amazing. He was extremely knowledgeable and efficient yet calm, respectful and fun! My 6 year old son was with me to get this car for my husband, who will be returning home from deployment soon. Buzzy was so great with him that when we got home, my son insisted on making cookies for Buzzy. Haha. The financing was straightforward and quick as well. This Alfa team is second to none! I let them know they have another customer for life! I wish them much success and many more elated customers.

They got the awesome salesman and easy to transact with. Legitimate and they don't take advantage…read moreof their customers unlike other dealerships. Its not about the money they are after but the reliable service they provide. They don't alienate the people that come into the dealership. One of the awesome salesperson I transact with is Shannon Lowe, helpful, responsive and informative. What else I can to this guy. Very dedicated. Kudos.

Very honest and ethical business AND they do great work! I have had several cars repaired here and…read moreKeith always does a great job. I'll definitely return and will recommend to anyone needing body work done on their car.