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    ToysN’Tails

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - ToysN’Tails

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

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    2 years ago

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    VCA Bakersfield Animal Hospital

    VCA Bakersfield Animal Hospital

    3.2
    (439 reviews)

    Brought my 15 y/o to VCA because he wasn't well. Everyone here was beyond kind and gentle. Gave me…read moremy options, but gave it to me as if he were their baby, too. They gave him an IV and something to help him, but it was too late. He was in a lot of pain and I had to make one of the hardest decisions ever. They were patient, respectful, and helpful. I wish I hadn't needed to bring him in at all, but glad that since I had to, that it was here. My 15 y/o mix had been ill for some time. NOT HERE: First, we were told he had a mass, but most likely benign. I was hopeful and scheduled his appointment for a month out. He was not looking great, so I rushed his appointment to get it removed mid-June. They removed the tumor 6/24 but by then the cancer had spread to his lymph nodes. He's been home and being taken care of. Yesterday he wasn't doing well... I took him to a different ER because it was "more affordable" - big mistake because 12hrs later and we had not been seen. Yes, I paid a little more at VCA, but now I see why.

    Over the weekend my dogs behavior was indicating that he was in pain. He wouldn't eat or drink. He…read morecried out when lifted up. Was majorly tender in the abdomen. His vets office was not open on the weekends so we loaded him in my truck and took him to VCA on Saturday night. He was assesed and deemed "stable" and we were dismissed. I was shocked that they were not interested in trying to determine the cause of the tender abdomen or lack of appetite. The next morning (Sunday) he seemed worse.. Not really responding to any of his JOY triggers or favorite people. He was just hiding under the bed. So, we loaded him back up and went back VCA. Once again, after a 2 minute "assessment" we were refused treatment because they determined he was stable enough to go home and make an appointment with our own vet. I thought for sure that they at least run some blood work or obtain some imagery of his tender abdomen, but nope, nothing. By Monday morning he was lethargic and my vet was able to squeeze him in for treatment. They did labwork and an xray/ultrasound. Determined he had a huge stone in his bladder, and we were sent to the emergency vet on Easton. By this time, the numbers coming up in his labwork were pretty soul crushing.. He was in critical condition. The stone had blocked the bladder from emptying and that caused the bladder to rupture. We made the choice to end his suffering. I truly believe that if VCA would have performed an xray then they would have seen the blockage and would have helped him empty his bladder, preventing it from rupturing. PLEASE update your policy and use more thorough assessment. My dog would still be alive if he hadn't been turned away, twice, without a proper assessment.

    Bakersfield Large Animal Hospital

    Bakersfield Large Animal Hospital

    3.0
    (2 reviews)

    I have used them for our old horse who had an impaction colic. She stayed over night with them…read more They saved her life. Used them for a sick baby goat and my wild mustang. They are always attentive, answer any and all questions. I have nothing but positive experiences everytime we go to them.

    *Beware* Will kill your horse! We called them for a…read morelaceration that my horse had. They came immediately out. They stitched it up and gave me smz antibiotics for him. We sent email pictures everyday and stayed in touch daily. After a few days he started swelling up. Still made contact with them. They said it was fine. Then one morning he couldn't even walk on his leg. We sent videos and called them. He said he would come in the morning when it was not as hot. He said he needed different antibiotics and it to be cleaned out. They said they are learning that smz don't work on all horses. About 10 pm that night we called again and the doctor said to come get a shot of penicillin. My husband and daughter rushed over there and on returning to our house the horse was dead!! After calling and calling trying to get them to come out now my 10 year old daughter's horse is dead! 15k gone! I wish I would never called them. They sent it to their insurance which said we should have trailered our horse over there for care. We don't have a trailer that's why they were called for a house call. We are still devastated and traumatized from this whole ordeal. Please find a different vet and save your animals!

    ToysN’Tails - groomer - Updated July 2026

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