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    Toyz Artistry

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Services - Toyz Artistry

    Makeovers

    Makeup application

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    10 months ago

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    Pretty Brows and Beauty

    Pretty Brows and Beauty

    3.4(5 reviews)
    7.2 km
    Locally owned & operated
    15 years in business

    This review reflects my personal experience and opinion…read more Stylist: SHANTI After my initial review on Google, Pretty Brows and Beauty reached out and apologized profusely. They even begged me to return, claiming they wanted to make things right and ensure I left happy. But when I didn't respond to their repeated calls, they changed their tone entirely and edited their response to now claim I was never even booked at their location. This is ridiculous, and I won't let it slide. I have full proof of my appointment--including screenshots of the booking clearly showing their business name, location, and time. I will attach these here. Stop bluffing and misleading people. If you think bluffing and trying to manipulate customers into silence is the way to do business, think again. If this continues and you persist in making false claims without accepting your mistake and If you continue trying to irritate me, I might have to take this an other way. This behavior is unprofessional, and frankly, shameful. This kind of dishonesty is exactly why I won't be coming back. If you care about professional service, clear communication, and respect as a paying customer--look elsewhere. My initial review: I had a disappointing experience at Pretty Brows and Beauty with Shanti. My appointment was at 6:15 PM, and I arrived 15 minutes early. Instead of starting on time, Shanti chose to attend to two walk-in clients while I waited in the waxing room with no explanation. She finally started with me at 6:25 PM--10 minutes late even by the scheduled time. What upset me more was the constant upselling. She pushed for bikini waxing and tried to talk me into facials I never asked for. I know what services I want, and I'm paying out of pocket--I don't need to be pressured into more. The waxing was rushed and sloppy, and the eyebrow threading was terrible--uneven and nothing like what I asked for. I left feeling frustrated and disrespected. I'm sharing this so others are aware. I expect a refund for the poor service. Definitely won't be returning.

    I recently had individual lashes and eyebrow tint. The lashes started falling off before I could…read moredrive off. I went back into the shop and she 'fixed' the lashes. By the next day the lashes were falling off and the tint was gone. I wondered why there were no other patrons in the shop when I arrived. Now I know why. Total disappointment. I paid $76 including a tip. I DO NOT recommend anyone spending their time or money here.

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    Toyz Artistry - makeupartists - Updated July 2026

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