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    TPL Hospitality Group

    5.0 (1 review)
    Open Open 24 hours

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    Services - TPL Hospitality Group

    Valet services

    Limos

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    3 months ago

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    Matchless Transportation - Classic Jaguar's

    Matchless Transportation

    (11 reviews)

    Honestly our experience with Matchless was not good. They contacted us a week before our wedding…read moreoffering us an upgrade to a Bentley from the Jaguar we had booked, because the Bentley had AC. We took the 'upgrade', and then the Bentley broke down 2 blocks into the 1 mile ride between our reception and hotel. Obviously as a vintage car, it had no emergency flashers, so we were sitting in a hot car in the middle of a lane of traffic. Again, I understand the cars are vintage, but we ended up getting picked up by my mother-in-law, and expected they might reach out to us about what happened. They did not, and when we called 3 days later, Diane repeatedly said "you left us there!" as though it was our responsibility, in a wedding gown and tux, to stay in a broken down car when the driver couldn't give us any timeline of what was happening. She also blamed it on the AC, which is frustrating considering we didn't even ask for a car that had that feature. In the end, they only gave us a 50% refund, which is highway robbery for a 2-block ride. Not only would I not use them again, I'm going to tell any engaged friends to not use them as well. I just felt it was all-around poor customer service and not what we needed on our wedding night.

    For our wedding getaway car my Mom surprised us with an exquisite 58 Bentley from Matchless. It was…read morelike a fairy tale! The car was absolutely immaculate, a true stunner. Just as stunning as the car was the service we received from our driver Mr. Jones. He was so courteous and genuinely kind; he made us feel extremely welcome, like we had known him forever. Though it was a relatively short ride from venue to hotel he made sure we got the most of it, even taking us for a scenic cruise through the Bicentennial Mall. Thank you for adding a touch of glamour to our special day!

    TPL Hospitality Group - valetservices - Updated August 2026

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