Requested a service for my stucco to get repaired by my customer service rep at the Tim Lewis…read moreReflections Community and Zach was able to get some out quickly. The stucco had gotten damaged from the winds after the last storm and Zach got a team member to patch it up good as new. Zach has been a tremendous customer rep when ever anything was needed on the home. Hes been readily available and very transparent with every request!

We bought from Tim Lewis in Whitney Ranch, Rocklin CA…read more Two pieces of advice: 1.) If you use their Design Center for any upgrades, take careful pictures of EVERYTHING you order. They will install random, cheap tile and grout and then tell you that's what you ordered. 2.) Hire a home inspector before you complete the purchase. We have found many defective windows with moisture between the glass panels but it took us a long time to find them. Really cheap windows that will cost a fortune to replace out of warranty.

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

Overall Satisfaction: The warranty and customer care has been outstanding. All items that needed…read morerepair were repaired quickly with knowledgeable and friendly service personnel. Customer Care/Service Experience: After move in, we have experienced two separate repair requests. Both of the repairs were done in a timely manner with professional service representatives. We were satisfied with the work done to fix the minor repairs after we moved in.

Do NOT pay for any carpet upgrades with NHC. They sub the work to the shittiest installation…read morecontractors and then don't stand behind their work when the carpet comes rippling up just 3 months after installation. They refused to make repairs and take care of their homebuyers when the problem persisted after the 1-year warranty period had expired. Their customer service is the worst of any home builder anywhere.

Albeit Old Repuplic Title generally has a good reputation, this branch is to be avoided. They are…read moredisorganized, mismanaged, and unprofessional. I have never experienced a title company, or any professional entity for that matter, get so many things wrong and/or unable to trace or deliver anything properly. Unfortunately, I didn't chose this company for a real estate transaction and if I had read other reviews here I wouldn't have chosen them. First, the sent totally incorrect property reports for properties not even in the same city, and fumbled that multiple times. The disorganization led to several mishaps on timing and they didn't seem to care much other than, again, fumbling around. They made a very big deal about COVID restrictions and requirements in their office, with signs for masks required, and none of them wore masks or followed any safety protocols. I got the impression that they are either overwhelmed or incompetent, or uncaring and couldn't be bothered... or all the above. Several requests from my broker went totally ignored. The final issue was they claimed to have mailed out the closing documents and escrow reimbursement check which never arrived. They neither could confirm where they sent it, or any tracking information. The entire thing had to be redone and arrived way overdue. Sorry to say that a regulatory agency should monitor these folks, or close them down. Don't use them, if you have a choice. Most title companies are very reliable, but not this one branch.

It's amazing how when companies get too much business from builders they forget who the clients…read moreare. The actual purpose in its most simplistic form of what an escrow company does is to receive written instructions from the various involved parties and then disburse funds according to those instructions. When I had submitted for the Broker commission to be disbursed in three separate checks (to the same entity, nothing strange), the escrow officer said they "don't do that". I asked her to check with management and find out if they just haven't done that before or if they "cannot do that". She checked with her county manager Teresa Johns and she gave me Teresa's mobile number (916-718-0931). This was Friday, May 5th. I called Teresa and she stated, falsely that it is company policy to not cut more than one check for Broker commissions. I explained it made a financial difference to me to have the commission cut in a few different checks. I explained it affected the way I do my retirement planning. She then had the nerve to state "we don't help you with your retirement or tax planning." Teresa, I pay professionals for that, I never asked for your uninformed opinion about my retirement planning. I simply asked your company to cut a few checks versus one and I gave written instructions to do so. Which you ignored. Teresa said I could call Mark Gamba, the regional western states manager's phone number (707-317-4812). I called Friday, and then later Teresa left me a message saying he was unavailable and would call me Monday morning. Monday morning I waited until 11:30am and then called, he picked up and and immediately said he was in a meeting and he would call back in 45 minutes. Mark, why answer the phone (the little green button) when you know you are in a meeting and cannot talk. Does it make you feel busy and important to not be present for your meeting and also tell people calling you how busy and unavailable you are? it sure doesn't come across as "customer service". Another high paid executive genius working at Old Republic Title. An hour and half later, no call from Mark, I call him a few things times (4) and it's getting sent to voicemail. I leave a voicemail on the last call. He calls back a couple hours later and raises his voice berating me for calling him "so many times" - he hasn't got a clue what I am calling about yet. After that he asks "what do you want". Completely condescending and pompous. I told him I doubt he could help if he is talking to me that way. He hangs up on me. I text back asking where I can submit a written complaint. He gives me his own email address...seriously. I reject it and ask where I can submit a written complaint to someone else. He gives me Ivy Anderson's email. This is Monday, May 8th. Friday that week May 12th, I email Ivy Anderson and let her know I will be submitting a complaint to the California State Department of Financial Protection and Innovation (they regulate Escrow Companies) or she can call me and discuss what it is about. She has Cynthia Long (415-248-7141), Senior Vice President Counsel for the Western Region Agency Representative call me two hours later (finally someone actually calls me). Cynthia patiently hears my issue regarding the check request and the frustrating customer service experience from Teresa Johns and Mark Gumbo. She says to give her a week to work on it. On May 23rd she advises the escrow officer in a joint email to cut the three checks as I had initially requested. This is contrary to what Teresa Johns had stated was company policy, a lie. This makes Old Republic Title fall into the category of discriminating against some clients based on personal relationships - not the "neutral 3rd party" as legally defined codified in law, both regulatory and case law. In the meantime, before I spoke to Cynthia Long, after my call to Teresa Johns, I did my own research. I called California Association of Realtors legal hotline to inquire if what Old Republic Title was doing was actually legal or not. I was told there was no case law about this particular issue and that while CAR legal does not understand why Old Republic would not honor the check request, there is no law prohibiting it "yet". I also called a real estate attorney - they confirmed the same. Finally, I called a friend who works at another title/escrow company and asked if I was so far off base to make such a request or if he could explain why a company would treat me this way over something to stupidly simple. He called his executive team. They told him they have no idea why Old Republic would arbitrarily prevent the Broker from requesting three separate checks. Basically discrimination. All this for a simple request. Amazing how some companies can make stuff so complicated isn't it. Today is May 25th and it looks like I will not get my checks until June sometime.

I recently moved in this area and over St. Patrick's day weekend my car was involved in a hit and…read morerun in the parking lot where my car is suppose to be safe. I been trying to contact the management bc they have cameras surrounded by their building and seems to not want to work with me regarding on who owns the ring camera that is located on this building! This is frustrating because all I am asking for is for the owners of the ring camera located on THE UNION! And located on the apartments above the union. Worst experience thus far and for management not to want to talk to me regarding this situation says a lot about this company. Not only does management not seem to want to help this company owner is very rude when I was kind on getting information regarding this issue.

This is hands down the easiest and best process I have ever been through. Lindsey was amazing with…read moreeverything, she goes above and beyond. I have a very complicated finical situation with multiple businesses and they took care of it in no time. Best process hands down! If i ever move again we will be using you!! Thank you!!!

The JJ Mack Team made the home buying process surprisingly easy. The whole process took about a…read moremonth or maybe a bit more from the time I initially applied to closing (not including the leisurely time taken to browse homes). The team was adaptable and added a coborrower mid process. Shout out to Lindsay who was great in the process! They were very clear about next steps each time.

Why even bother writing a review? That has been been my default for the last few years. Well, if…read moreanyone deserves a five-star review it is Steve and Heather for having done an outstanding job in selling our home. Not only have they guided us through each step with great professionalism, communication and care for details, they also provided a top-notch presentation of our home, which resulted in immediate offers above asking price. In contrast to other brokers who were solely focused on Dollar per sq/ft numbers and "comps", Heather and Steve 'got' our home from the start and were able to sell it well above the estimates the other brokers gave us. We simply could not have made a better choice! If we could, we would give them a bonus star for also just being awesome people.

We are so thankful for Steve and Heather! From the very beginning, they made the process feel less…read moreoverwhelming by keeping us updated and guiding us through each step. What stood out most was how well they worked together as a team--it really felt like we had double the support. Their communication was always clear and timely, and they were quick to answer any questions we had along the way. Even in today's market, they were able to get our home sold in just a few days! We couldn't be happier with how everything turned out and highly recommend them to anyone looking to buy or sell a home.

I leased a townhouse through Select Property Management for approximately two years under…read morecircumstances that required me to secure housing quickly due to frequent job-related relocations in law enforcement. Upon taking possession of the property, I immediately observed numerous deficiencies, including heavily worn carpeting, severely deteriorated kitchen flooring, outdated appliances, loose and improperly secured bathroom fixtures, damaged cabinetry, non-functioning electrical outlets, and closet doors that were barely operational. Additionally, despite representations that water, sewer, and garbage services were included, I was never provided with standard trash receptacles throughout the duration of my tenancy. The property itself presented ongoing maintenance issues, including a heater that repeatedly failed during winter months, recurring plumbing backups, and a garage door that eventually became inoperable. Throughout my tenancy, I made reasonable efforts to address minor issues independently and only contacted management for matters beyond my ability to repair. When it came time to vacate, I anticipated a reasonable deduction from my $1,600 security deposit--potentially in the range of $300 to $500--which I would have accepted without dispute. Instead, I was informed that the entirety of my deposit had been withheld for conditions that were pre-existing at the time I moved in. Due to the urgency of my housing situation at the outset, I did not complete a thorough inspection or document the property's condition as I should have. That oversight has proven costly. I share this experience to inform and caution prospective tenants. It is critical to conduct detailed inspections, document all deficiencies, and protect your interests from the beginning of any lease agreement. Learn from my experience--what cost me an entire month's rent may serve as a safeguard for others. Sincerely, A Former Tenant of Select Property Management

I am currently renting a house managed by Select Property Management, and I am shocked at how bad…read morethey deal with unforeseen circumstances. The house had flooded prior to me moving in and they guaranteed it had never flooded before and they were genuinely shocked. The house and the flooding issues were then "repaired" and ready to move in. I was assured there would be no more flooding issues so I rented it. It just rained and nothing more than a normal rain storm, the house is FLOODED and when I called they at first would only text me and acted surprised. When I insisted they call me I became upset at the lack of support, then the agent HUNG UP ON ME. Her text to me later- call my renters insurance. Since then I have not had any representative of the owner come to the house to see what the issues are or to meet the repair companies. I have been a home owner previously and this has not been a great rental experience so far.

We put in an offer to buy a house listed by Nick Sadak. I believe that he rushed his own client's…read moreoffer through to the seller before presenting ours - likely so he could double end the deal. We feel that the communication Nick had with our realtor was shady and we will neither list or buy a house from his firm, ever.

I don't know if people find their realtors on Yelp, but I just want to let people know what an…read moreamazing realtor Nick Sadek is! I have been telling everyone I know, because I have rarely encountered service as amazing as this! We appreciate that Nick has a calm demeanour. He isn't pushy, and even though he was listing a number of properties, he tried to show us what he thought would suit us best, instead of just trying to get us to see his listings. My husband and I had a house that we absolutely loved, but it went off the market. Nick showed us other houses, but we kept thinking about the original house we liked. The previous deal fell though (yay for us!), and Nick went to work getting us the best deal on the house before it went back on the market. Nick is very attentive and his service went beyond just getting us the house. He arranged for a locksmith to change out the locks, had the house cleaned before we came, and arranged for someone to clean the carpet. When our water heater didn't work and the home warranty company was dragging its feet - - Nick was on top of it. Which brings me to another point - Nick is very well connected in the Sacramento area. He has a team of professionals in every aspect of owning a home that he can refer you to. We were having trouble getting a loan because I had taken some time off between jobs and so lenders were considering me "unemployed," and would't give us their best rates. Nick found us a lender who not only got around the "unemployment" issue, but also gave us the best rate by far! Likewise, he hooked us up with an insurance agent who gave us a way better rate than anyone else. I could go on and on and on, but Nick is in a league of his own! We have dealt with numerous other realtors, and the realtor who sold our home was also very good, but Nick is in a class by himself! He even told us that when he sells a home he pays for the staging - - wow! I have never heard of that!