We recently purchased a JMC Home. We heard everyone talking about how the quality of the homes were…read moremuch better than any other homes in the area. When looking at a model home, these are put together very well. This is how they hook you! When you buy a regular home with no upgrades, it's literally like any other home, but you're paying much more! Dave was amazing and I have nothing negative to say about him. He was always helpful and professional. We did our first initial walk through. This was a real eye opener of how things are thrown together and the quality control of making sure the house was ready for move in does not happen. You would think when purchasing a residence that their employees would have walked the residence and made sure everything was damn near perfect and ready for move in. Not the case! There were broken titles on the house, paint noticeably thin on the walls, shutters broken, spackle around windows falling apart, base boards not matching, issues with the wood trim outside, on and on. We blue tapped the house like crazy. Was so disappointed. We were told these things would be fixed by the final walk through. Final walk through, only a few things had been fixed. When I asked Miguel and Jesse about why they weren't fixed yet, they kind of shrugged it off and blamed it on the third party contractors they hire. Or they simply played it off like we have a year to have it fixed! I shouldn't have to move into my house and have someone come out and fix an issue that was already brought to their attention twice! When you point things out to repair they literally use a paint brush and spot places so it's obvious and doesn't blend. They used goof off for almost every fix, the seal on the garage was warped, Miguel just shoved some pieces in the rubber to make it expand instead having it replaced, and things like eaves were never repaired. Was told they come in and clean the house prior to move in. Nope! Absolutely filthy and dusty. The appliances are on the cheaper side. The doors and kitchen lights are already having issues and it's only been two weeks. Above the fireplace they have the hookup for tv, but there's no stud to hang it in the middle so the tv is offset. Then the real kicker on top of all this! There is not proper drain from the back yard to the front yard. So when we hired a landscaper they had to do the best they could to get it to drain to the front. Miguel being nosy walking around had the audacity to tell our landscaper to make sure it didn't drain in our neighbors yards. When my landscaper mentioned how they short cut the drain, Miguel knew this and said it cost money. So you charge approximately 100k more on your house and they can't even properly run drains to the front. Not good! Oh and let's not forget to mention Shane! He's a reach peach! I brought toilet paper to the house since the walk throughs take anywhere from 2-4 hours and there's no bathrooms near by. Plus I'm a woman who had just recently had a baby. Immediately upon walking up the garage, Shane rudely asks if I'm ready to move in. I told him I was, thinking he was being nice and sincere, not the case. Then he rudely tells me I'm not allowed to bring anything in the house until it closes. It's literally toilet paper to go pee. Just unbelievably rude! Even Jesse was apologetic for Shane's attitude! Honestly the purchasing of the home is easy, but the rest is horrible! Knowing what I know now and how this house is, I would have never purchased it and kept looking. Really disappointed!

The quality assurance is beyond lacking. If you buy one of their homes, get ready to fight over…read moreany single thing that needs to be repaired. We had issues with nearly everything and they only repaired less than half of the problems. Oh, they will tell you they will rectify it but then there is ZERO follow through. In fact, they had "repaired" something we didn't even ask for... Well, let's just say, it here was no repair to be done. Instead they filled in mortar between the fascia stones for no reason at all. That shouldn't ever be done; so it looked horrible and no way to rectify it other than redoing the entire pillars. Insult to injury, they left the job half finished in the end. That issue doesn't even scratch the surface. I wish I was joking, but I'm not. I've purchased from Centex and Pacific Standard before and never had such immense quality issues and such lack of care post sale. Do not buy from these jokers unless you like chasing repairs they will delay or deny within your warranty period. You will very likely regret it.

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Andrew, Melissa, and Dick Boren were all fantastic to work with. They were so incredibly helpful…read morefor us as first-time homebuyers. I appreciated that they weren't pushy, but rather they really listened to our needs and provided helpful advice where needed. When it was time to make an offer, they were extremely on top of it and responsive with the lender, the title company, and the seller. I appreciated their quick response time and the strategy they suggested for negotiating. We are so happy with our first home; we got it for a good price in a lovely neighborhood!

A friend of mine introduced me to Dick last year and his comment was "he will provide you with…read moreroyal treatment". True to that statement my experience was nothing short of that. He was the reason, I was able to complete a purchase within a very short duration because he identified a hidden gem which we glossed over. His is a very busy guy but was always responsive and able to take care of our questions. If I need a real estate resource, I sure will reach out to him first. You won't be disappointed.

Amazing property management company. Until them, I thought all property management companies were…read morejust horrible. They have changed my mind. Great people great team.

This has been one of the easiest living situations I have ever had. They are on it when it comes to…read moreMaint requests and I love where I'm at so it's a big bonus to have such an awesome property management to work with as well.

Entering a real estate transaction is always a daunting task, so the real test of a realtor is how…read moremuch stress he/she takes off her clients. And that is where Darcie was really strong for us on both our previous purchase, and again when we decided to sell that house and build a custom home. Aside from Darcie's strong communicaton and explanatory skills, and thorough understanding of real estate in her zone, she takes a unique angle for those who need to both sell their house, and purchase another in short timeframe. Darcie is a tight team with Taffie Maurer, allowing one to cover the sale of your current house and the other to have full attention on your new purchase or build! Also of note, when it came to pricing our old house, this team did thorough research on what price would sell the house, and exactly when it should hit the market. We were happy with the decided price, and Taffy guided me on camera angles (she recommends someone, but I am a photographer) and the photos turned out spectacular. When we put the house on the market, we had our buying offer for the posted price, THE SAME DAY! So my hat is off to this team for the spot on analysis. With the stress this team was able to take off of us, I can highly recommend Darcie and Taffie to others.

Darcie is a dedicated confident Realtor. She has the experience to handle any situation and…read moreensures all the details are covered so that any transaction is smooth and complete. Her local knowledge, commitment to the local community and active civic efforts all reflect in the level of care she has for all. I strongly recommend Darice to anyone who needs awesome results with their real estate needs.

From start to finish, my experience with this property management company has been excellent. Sean,…read morethe leasing agent, has been fantastic. He was very accommodating with my schedule when it came to viewing the property, and even though it was a Friday, he went above and beyond to help get my application approved over a holiday weekend when the office wasn't even open. Any questions or concerns we've had have been addressed quickly and efficiently. Most recently, our AC stopped working, and Sean had someone out the very next day to repair it. He even offered to provide a portable AC if he wasn't able to get a technician out right away, which was greatly appreciated. After dealing with other property management companies in the past, this has been a refreshing experience. The level of communication, responsiveness, and customer service has been outstanding. We love our new home and look forward to staying here for years to come. Highly recommend!

On January 31, 2025, I reached out to American Horizon Property Management to inquire about tenant…read moreplacement services for a property we just bought in Roseville, CA. Robert Bussell who is the Broker/President of American Horizon answered the phone. Robert asked a couple questions and then made some "interesting" observations about Section 8 voucher holders. His information seemed off so I asked further and he must've realized what he said was not accurate. Robert hesitated commenting further on Section 8 by saying "You don't work for us. We're not business partners so I suggest you do your own research". He asked about 6 questions about our condo and confirmed "Ok, good" for each answer and spoke about how nice our property is. Then in an awkward turn, he abruptly said "Yeah we wouldn't be a good fit." and in a very effeminate and demeaning tone Robert said "Hmmph... byeeeeeee" and hung up the phone. I wondered what just happened. I called back but my call was ignored. So maybe this was a blessing in disguise. If the President of this company was this weird and robotically dismissive, how would American Horizon Property treat my future tenant(s)? The answer is they'd be fired on day one. Update as of 02-26-2025: I found Action Properties (https://www.actionproperties.com) and they are phenomenal. Serena Trueblood and Terri Alcala have been responsive and even found us a tenant with a 1 year lease! I have no doubt Action Properties will treat our new tenant with respect and professionalism.

Rolanda is a godsend…read more The first time I met her I was impressed. She dressed and spoke professionally, and was very warm and friendly. She came completely prepared with paperwork about the listing process (we were selling our home in North Highlands) and had created comparables of homes that had sold in our area. This helped us see similar homes that had sold near us and gave us a concrete grasp of what we could list the home for. Included with her services were staging and landscaping. We had purchased a fixer-upper and didn't have the means to work on the yard so we were going to need her help. Her landscaping team trimmed and mowed the yard along with the overgrown plants we had. The facelift was just enough to give the outside of the home a nice crisp and clean look. She and her team used mostly our furnishings to stage the house, tied in with a few of their items, which elevated the look of our home. So much so that it made me sad we were listing it! The first weekend of having our home listed Rolanda hosted an Open House. That week we received 4 offers over the asking price! Rolanda had reassured us that the market was still hot and that we could get what we were asking for and the offers exceeded our expectations. The initial four offers didn't pan out due to difficulties convincing my husband to sell (we were selling due to divorce and he changed his mind during the process). Rolanda stuck with us through 11 offers (!!!) and I know that there isn't another realtor out there who could have exercised the patience she did throughout the process. Rolanda is hands down the best realtor I could have asked for. Her communication was outstanding. She answered any questions we had. She was flexible and always had a positive attitude. She was able to navigate a touchy situation with unwavering professionalism and compassion. I would 1000% recommend her whether buying or selling a home. She will get the job done!

Five stars is not enough for Rolanda and her team. From start to finish she was knowledgeable and…read morethorough. She really understood my family's needs and helped us find the perfect home. When we had issues with the contractors hired by the seller, she was fierce and supportive and made sure things were taken care of correctly.

Laurel, Brian and her team was so easy nice and professional to work with. I felt comfortable from…read morethe very start. They're honest and caring. A+++ Would recommend and definitely work with again. Thank you Laurel

I am writing a followup review based on my first review dated 11/26/2023 about the customer service…read moreI received from one of Laurel's staff members. Laurel reached out to me on 12/14 to apologize for the way my inquiry was handled and shared with me that she routinely checks how her staff are handling potential clients. She spent time on the phone with me, sharing the steps she is taking to consistently train her staff in providing better customer service, as well as how the technical chat system handling customers who reach out on the their website. The conversation went really well and I super appreciated that Laurel took the time to call me.