Worst customer service I have ever experienced. They do not honor their "rewards" program. Under…read morestocked and over priced. GO SOMEWHERE ELSE!

My name is Kimberly I just moved up here and rally in need of help! Can someone please contact me…read moreat (865) 371-0380 asap I really appreciate it and very grateful!

My pup loves going here! All the others she cried when I took her. She's so excited when we pull…read moreup, and that makes me happy! She's always done by the promised time. Good people!

We had a great experience here when we took our Golden Retriever in for a quick grooming! The…read moreowners are so sweet and took great care of our boy - and gave him a great haircut! Definitely would be back!

The staff that works here is something else. Went in for a feeder fish as a first pet and was…read moregrilled about size of our tank(mind you they have thousands of fish in a bunch of 10 gallon tanks). It's like calm down it's a feeder fish, if I want to fry it up and eat it or swallow it live in the store, why do they care lol Get over yourselves petsmart!

I'd rate it zero stars if I could. I was in the store to buy treats. I went back to check out the…read moregrooming. They were running a Halloween special. It had marshmallow cologne, a Halloween bandana and a Halloween toy for my pup. I asked about it and was told it was $25. There was a coupon for $10 off and I asked if I could use it. I was told yes. So, I booked an appointment. She pre registered us and said my dog needed her rabies shot. I said ok, I'll get that before the appointment. No one said it had to be 24 hrs after the shot to have the appointment. I got the shot early that morning (first available appointment) and took my dog in for her appointment. I was told, "sorry it has to be 24 hrs before we can do it". I said no one told me that when I booked. I wasn't happy but I booked for the next week. On the 30th. When I went back. They were going to charge me $85 and they were out of all the Halloween items. I ended up talking to a manager who was not at all apologetic. I told him that was bait and switch and I wasn't going to pay that. I'd pay the $25. Long story short after dialogue with him which wasn't pleasant. He reluctantly came down to $40. But I was told $25 and with the coupon it would have been $15 ( I accidentally left it home). They never asked what kind of dog I had and it was there when they looked up her shot record. The manager rudely said he'd like to see me find a place to do a German Shepherd for 25$. Well I did. I didn't ask for any extras. Just the "special". I told him I even brought in some business for them by telling friends. They were not happy with the bait and switch either. They were charged more as well. They did not get the Halloween items and their appointments were before mine. I told him I wouldn't be back and my friends would not be back. He seemed not to care at all. So I won't be back and I don't recommend Pet Smart. They are not honest at all. By the way, Skylar did a good job with my pup and I did tip her.

New Owner as of two days ago! We're new in town and love to hit up all the reptile stores. So here…read morewe are. The owner was super nice and knowledgeable and would love to work with us in the future when we're ready to sell some of our baby geckos! Anyway, the store is huge and spacious with a variety of reptiles, fish, and some birds with the accessories to match. I'm sure it'll look even better once he's all done putting his final touches on it! So if you're in the neighborhood stop on by and support this small business!

The groomer has disappointed me several times now. I could have done a better job with a weed…read morewacker! Poor quality and my poor babies looked terrible. Gave them another chance but no more chances! The manager and the other staff are very nice.

Fast service! Professional and courteous! Please don't miss out on this wonderful experience!read more

This spot is a MUST GO for your fur babies! My wife and I thoroughly enjoyed our visit and plan to…read morecome back in the future. The only downside is that they close at 3PM. This place has a variety of pet supplies, pet harnessses and collars, pet clothing, basic pet needs, and pet home decor for your home. Prices are fair and they offer a military discount of 10%! Score!

Absolutely would recommend such amazing find within the art community. The owner makes human grade…read moretreats and I'm very excited to take the treats we bought for our pups back home. Even though we are just over the KY border we plan to buy treats here from now on. The owner takes the time to get to know the people that visit her shop in the short time they are there and I hope that they really get there name out there because we definitely were not disappointed with this find! :)

absolutely LOVE Pet Supplies Plus in Oak Ridge!…read more We have four dogs that we bring in regularly for grooming, and we also get all of their supplies here--plus supplies for my mother-in-law's two dogs as well. Every single visit has been a great experience. The staff is always friendly, helpful, and genuinely caring toward both us and our dogs. You can tell they truly love animals, and it shows in the way they treat every pet that comes through the door. Our dogs always come back from grooming looking fantastic and happy! We've shopped at other pet stores before, including Petco, and the level of service here is just on a completely different level. The team at this location goes above and beyond every time. Highly recommend Pet Supplies Plus in Oak Ridge to any pet owner--you won't be disappointed!

Friendly place, I'd recommend shopping here and bathing your dog…read more The offer grooming, but I like to do it myself. So this was great.

They have a nice selection and lots of new stuff every time I go. I always visit the section in the…read morefront with all the salmon sticks, bully sticks and other chew toy alternatives. I always spend a lot of money here, not because it's expensive but because they have such great prices. I just can't help spend at least $50 when I go. The owner is very sweet and is very knowledgeable on pet products and makes great recommendations! When I got home they couldn't stay away from my bags! They were thrilled!

Great little locally owned store that for it's size has quite a variety of pet supplies. I always…read morego there and see Vicki to get my Taste of the Wild puppy food. She is always so happy and friendly, I love doing business with her and keeping my money local. I also enjoy seeing all of her little spaniel dogs she keeps behind the counter and her prices are competitive with the big change stores. I am one that would pay a little more in a family owned local business.