I walked in with my pet and my first impression was with the front desk people who were horrible-no…read moreeye contact, unprofessional and rude. We didn't feel welcome at all. They seemed inconvenienced to look up and check us in. Terrible service. My pet went back and when they brought her to me in the waiting room, the vet tech had a lackadaisical attitude about the visit. He could have cared less about my pet and was preoccupied with looking at the parking lot for some reason. It was weird. This place used to be the best. Sadly, it's not anymore. I'm going to a different vet because of the way we were disrespected.

Central Vet (Mill rd.) had been a breath of fresh air for my family!…read more We are NOT your average pet owners; both my wife and myself have been in veterinary/shelter medicine for 2 decades. We have done it all! Veterinary practice management, licensed veterinary technician, shelter adoptions manager, lead shelter behavior specialist, dog trainer, and canine physical rehabilitation (PT for dogs). I am a Certified Canine Rehab Practitioner and received my education at UT. I'm sure that you can imagine; with the years of experience and knowledge that we possess, finding a veterinary facility that meets our requirements can be VERY challenging!! Things I am looking for in facility are as follows: modern website (showcasing the team is a MUST), online store, social media sites w/consistent posts, CSR's who pickup the phone (not....press 1 for this, press 2 for this, etc.), electronic medical records (NO paper charts), clean & spacious lobby/exam rooms/restroom/outdoor space/reception desk, modern technology (digital x-rays, in house labs, dental x-ray, ultrasound, etc.), onsite routine & specialty surgery, email communication, weekend hours, and a high number of good reviews. That was just the list of what I look for in a veterinary facility, we haven't even started on the staff requirements!! When evaluating support staff and finding the right doctor, there are a few things to consider. Is there a diverse group (age, gender, education, experience, etc) making up the team? When you have veterinarians across the "age spectrum" you can be assured that the medical tricks of the old days are meeting with modernized medicine of today. Staff longevity is also important! Trust me, an employee that is in the business to offer exceptional patient/client care will not stay on at a facility that doesn't share in their principles. Lastly, having multiple veterinarians who take the time to provide good bedside manner, offer education on new treatments/medications, and believes in the importance of follow-up care....A++! I know, I'm a high maintenance person, but I own my animals the best possible care and will always take the time to find the most appropriate care for them. Central Veterinary Hospital has met all my needs for staff & facility! I am always greeted by a smile, the hospital is always clean, the support staff are knowledgeable, and the doctors go above & beyond every visit!! Thank you for taking on a crazy veterinary professional such as myself, I know that we can be a difficult group of clients. Shout out to: Dr. Megan Broadrick for taking good care of the new patient Neshoba I brought to you! Tracey was very impressed by your hands on exam and follow up phone call to go over bloodwork. Jess the assistant for your awesome venipuncture skills on a jumpy Aussie. Autumn at reception.....you were AMAZING at answering all my questions, getting a refill on my pups medication, quoting costs for my upcoming visit, and going over all 4 of my dogs reminders!! GREAT JOB

They were absolutely amazing with me and dog brickey. The kindness they showed to me and her in her…read morefinal moments was a blessing. I will be taking the 2 we have at home back to them for checkups and vaccines. Thank you FCAH staff..

I have been coming her for 12 years, always been good until the last few years. I noticed that the…read morequality of the service seemed to be going down and the bill going up.Took my dog there recently, the doctor counted out and measured 5 lumps, and it was decided that they would do surgery to remove them all, and then biopsy. Second to the lump removals was to spay her at the same time. Got a call after surgery that they took two lumps but could not get the third as it would have been too close to where the spay would be. I told them that the primary reason for surgery was for the lumps and that should have trumped the spay, plus it was 5 removals, not 3. They then changed the scope and said this was always just a biopsy and not about removal (Wrong) and that they noted only 3 lumps (wrong). A week later they called to say no cancer but that they recommend ANOTHER surgery to remove all lumps.. I find theM to be very disingenuous about this, it was never just a biopsy, it was to remove all lumps and it cost me over 3 grand. They refuse to admit they were wrong. I will never return to their facility.

I was heading up the road with the old co-pilot. She was stinking up the car pretty bad. I kept…read morethinking we were driving through a waste water treatment plant but that pungent aroma just man's best friend being a bad friend. I saw a groomer/vet on my right so I slammed on my brakes, got the Ford on 2 wheels, and pulled in. I asked the lady if she could just give a quick wash and she was able. I left little Aria inside and went to my truck to wait- the groomer recommended this as it would prevent our dog from constantly looking towards me and whining. She came out lickity split and clean as a whistle in about 10 minutes! I've been in car washes longer than that. I was happy to get back on the road and enjoy my drive without constantly wondering why my truck smells like a baked bean indulgent boxcar hobo. I have no idea how much grooming usually costs since this is the first time I have ever utilized that service, but it was $35 to wash a 30 lb mixed breed. I'm a happy camper.

I like the vet I think he does a decent job at least for basic stuff which is all we've had done…read morebut one of the ladies at the front desk is extremely rude, I was asking basic questions and she got frustrated and just hung up. She's been borderline rude before too almost every time we have to deal with her

the staff is easy to work with and the facilities are clean-we feel very comfortable leaving our…read moredogs with them

Refuse to board my dog with anyone but Cheri at Ravenwood Kennels. She treated my pup like her own…read more Kept me updated and really helped us out in a pinch. Thank you Cheri!

Fantastic groomer! Always prompt and reasonably priced . Very easy payment options.read more

Andie Taylor loves Tammy , all of the staff is so patient and kind with this 3-year-old golden that…read morewants to play like a puppy.

I asked this lady to groom my dog and she refused my business for no reason and was extremely rude…read more I hope she has plenty of business because I'm going to tell everyone not to take a chance with Trusted Tails.

Awesome people! They are really kind and accommodating, I didn't actually expect them to respond…read moreback immediately and tend to my questions ..

We have been taking our pets (all members of the family) to Halls Animal Hospital for 28 years…read more Dr. Burns is fantastic. As I write this, I am looking at the deck where Dr. Burns made a house call in 2008 to put our 13 year old dog to sleep, rather than have us bring Molly to the hospital (her back legs had quit working). The hospital has been the same for 28 years - clean and kept in great shape. The staff files pets by their names, not the owners, and remembers them. I am going to pick our cat up this afternoon after abdominal surgery Dr. Burns performed yesterday, Dr. Burns is always so gentle with Silver and remembers her tendencies. If you appreciate this type of care, then I recommend Halls Animal Hospital to you.

Allergy shot +office visit for our dog $170 and didn't work. Got it wrong, it was folliculitis…read more Gentle Dr office visit gave antibiotics and steroid. $70 $170 in the garbage.

They seem to be good vets and provide good service. I realize that all vets are expensive, but I…read morejust asked a simple question about my dogs eye and was charged a $60 exam fee. I didn't even realize it until I looked at the invoice. Given all of that, seems a little money grabbing.

This clinic has taken care of my family pets for years. We brought in Damon because he chewed up…read morehis bedding and we feared he had an obstruction. In the middle of a winter storm and Icy roads they took care of him without performing surgery. They were all friendly and not over priced. I would recommend this vet to anyone that lives near by.