The employees there are super helpful. I've been having real problems with my puppy and Cindy has gone on and above to help me figure it out. They have a customer for life. read more

My daughter called and asked if we needs reservations to rent a trailer she had points for. They said no. So we came in this morning they processed the receipt. Just needed info about the car etc. went out to get that info and they rented the trailer out from underneath me!!!!!!!!!! My daughter called and talked to the manager and got no where !!!!!! read more

I'm a long time TSC shopper, since before they were in Oroville. I have a TSC card and I am signed up for emails. I just experience the second worst customer service I have ever had in my life, at the Oroville CA. TSC store. I went in to buy an electric mower. While standing in front and pointing at the mower I ask an associate if TSC carried batteries for this mower. The friendly but unknowing associate did computer searches, called on the phone and asked others employees. This associate finally went to the "manager" that directed me to the back wall of car batteries. We went back there and asked where the batteries were. The manager started asking about cold cranking amps. At this point I had been there waiting for over an half hour for this answer. She obviously didn't understand. So I tried to explain that we were looking for a battery for the BadBoy Electric mower. I never did get to finish a sentence because she wanted to tell me about cranking amps. She became instantly argumentative and chiding me that "TSC does not carry electric BadBoy mowers". I was frustrated because they couldn't help, so I said, "thank you, have a nice day" and started to leave. This "manager" began to disparage me loudly to the other associates while I walked away. She said very loudly, "I'm right and they are wrong" with a bit of a petty smirk in her voice. I turned around and said I would show her the mower. Which I did while the manager continued to insult me and apologize to other customers in the store for the speed I was walking. By this point I was mad but did nothing to insult ANYONE at TSC as they were doing to me. I pointed to the mower. The manager said she "meant BadBoy mowers outside the store". The manager finally just said they don't have batteries for that mower TSC is selling. So I left while that manager continued to complain and personally insult me for being rude. I don't believe that the customer is always right but since when has it ever been okay for a customer service person to escalate personal attacks on a customer? Even if I was rude (which I wasn't) the employee should deescalate something like that. Tractor Supply needs to do better. PS. If I am doubted I was with an employee and just got a call from a friend shopping there that said they continued to berate me after I left. read more

Leaving 3 stars because of a couple things. Don't want to get into the nitty gritty of it because it's currently being handled but I will say Tara the assistant manager was amazing. She was kind, professional, and proactive to solve our issues. She was so great and deserves the world. Kent on the other hand was a real pain & caused me a lot of hassle. Also he spoke to me very rudely & acted like I was stupid. The store director was nice enough and handled my issues. read more

I went in yesterday to do some shopping at the Oroville Tractor Supply. As I was walking around the store, I saw a young girl who looked upset and a young man talking with her, both of whom were employees. While I was browsing, another female employee walked up behind the other and rubbed her breast, while mouthing something to the male employee. She continued to do it until he turned away and started working. I'm not sure what was going on or what kind of employees they hire here, but I was disgusted with how she thought it was appropriate to do this in a workplace, let alone in front of customers. I left and chose to go to the Chico store to buy my products there. read more

The lady at the service counter was super unprofessional, rude, and curt, even though there was no other customers she needed to help. I had a backpack inside since I had to walk here, so I wanna I've been asked her how they handled customers with backpacks. She said I can only come in the store if I leave the backpack outside on the sidewalk lmao. It's like she was happy to get me out of store, obviously I'm not going to leave my backpack on the sidewalk unattended in Oroville. What a stupid suggestion. On top of it, I really can't emphasize how rude she was. She treated me like a junkie or something just because I walked here with a backpack. I'm a well dressed, clean-cut professional in my late 20s. Luckily Harbor freight is just across the block and Home Depot is within a 5 minute drive. Needless to say I Will not be going back to his Tractor Supply location, which is a bummer because I have an active rewards account and spend a lot of money at my local one. I was planning on making a rather big purchase over $200 this day, but got it somewhere else. And I didn't catch the rude lady's name, but she was a little heavyset, had glasses and hair tied back, and was working the front help desk with a younger lady at 4:30 PM on Saturday, November 1, 2024. Hopefully a manager sees this and talks to her, because she is actively losing the company valuable business and loyal customers. And if she's a manager, God help this store. Usually tractor supplies have a 4 1/2 star rating and this one has a 3. Let the numbers speak for themselves. read more

Great Place for All Things Farm and Animal supplies! Dog, Horse, Pig, Sheep, Goats and Chickens to make a few! Great selection of Clothing for the farm also. Thanks!! read more

Called in to find out the status of a curbside pick up order that was supposed to be ready hours earlier. Nobody bothered to let us know. When I did call in, the lady I spoke with was super unprofessional in tone and kind of awkward talking to herself saying she needs me to let her get through the service desk while sighing heavily.. she sounded genuinely upset I called. Sorry to be such an inconvenience! Update: I will say that the gentlemen at pick up was nice and brought out our order promptly. 3 stars for the win with the dude at the end! read more

We visited Tractor Supply this morning with my 2 year old son, who is very attached to this little, stuffed, lamb, lovey. He takes it everywhere with him. So of course he had it today, and low and behold, he dropped it in the store. I didn't even notice until about 5 hours later. I immediately called Tractor Supply, and was greeted by Tom. I believe he is the manager. He was so nice about it, completely understanding. He stayed on the phone with me, and looked for my sons lovey. He ended up finding it and keeping it safe until I picked it up. I'm so greatful to you Tom. Crisis averted. Great customer service. Also we got a really cool dinosaur toy, and cowboy hat for my boy. read more

Tractor Supply - Couldn't afford the Mac truck, but it was really cool! - Farming Equipment Near Me - Oroville, California

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BEWARE if you go to the Oroville Tractor Supply and use the dog wash station. If I could leave 0 stars I would. On their Tractor Supply website it says to use the dog wash station and then pay when you are done. We went into the store and even talked with an associate about the dog wash station and she never mentioned having to pay first. I proceed to wash my dog and I am in the middle of drying him and an associate by the name of Kent stopped by and was harassing me and kept asking if I paid first. I let him know that the Tractor Supply website says that you wash your dog first and then pay when done. He kept harassing me while I'm drying my dog saying I need to go pay now. I let him know that I am in the middle of something with a wet dog and he said well you need to go pay right now. Luckily I had someone with me that was able to go up and pay. They have no sign anywhere saying that you need to pay first and none of the employees at the front stated that you have to pay first. The dog wash station is new and already one of the stations does not work. And I was not even able to brush my dog because the employees obviously do not clean the stations because there was dog hair all over and in the brushes available to use. So just keep in mind if you go to use the dog washing station, make sure to pay first or you will be harassed. And watch out for Kent because he is the one who will harass you. He was absolutely rude. I will be leaving a review online for Tractor Supply and I will be contacting corporate about this incident. read more

Hats off to Steve! Of the 100+ times I have shopped at this store. Steve was the 2nd employee to just assume a 60+ woman would have trouble lifting a bale of hay into the cart. The first was 2 months ago in the parking lot. I was not able tom get his name. He was a young black man. He deserves honorable mention, he saw me struggling to get the hay in the car, and he just came over to help. You have to practically tackle any of the guys you see in the store. They really need to work on their CS. read more

I buy a lot of things here at TS they always have a good supply. I wanted to get a 5 X 8 trailer so I could haul my pontoon boat out to one mile and the after bay. I didn't want to have to go to DMV to get it licensed. TS does everything. No waiting, pay for it and Vanessa and Jayson took care of everything else. Vanessa is a terrific lady want's to make sure everything is perfect. Well have had my trailer out to the one mile pond twice already (caught a lot of Blue gill and crappie and bass) and am so pleased with my purchase. I'm old 75 so fly fishing on the pond is perfect for me. Thanks again to Tractor Supply and Vanessa and Jason for helping me be able to enjoy my fishing on the pond. read more

Horrible customer service. Employees argue loudly while ignoring customers. They walk by you without so much as a glance in your direction. I've approached the manager several times with a question and he takes off. read more

They have great inventory of animal feed, medical supply for animals, boots, we have bought many pairs of woman's, kid's and men's boot there over the years. Our dog loves picking out her toys there and getting cookies from their friendly staff! We bought our tomato plants from them this year and they are growing awesome! They are super friendly and helpful to deal with. Always have been friendly to them and they take care of us the old fashioned way, with a smile read more

I am highly, extremely, severely, supremely, nearly ligatorily dissatisfied with my visit to the Rabies Clinic that this establishment hosts on Saturdays from 1 o'clock to half past 2. Let us be clear, if I were a less moral, and more vengeful person, I would be searching for a lawyer as we speak. But it's done; we're home and safe, more or less in one piece, and the only ones at fault were the... nimrods... that thought they were above the law. Settle in, friend, and let me tell you the tale of a large woman, an old woman, their poor puppers, and the four slavering and unrestrained beasts that made their day go south, fast. Picture the scene, if you will. A large woman repairs to her vehicle to retrieve her mother's nine month old, bull mastiff puppy to receive his rabies shot. As that same large woman (me) crosses the street in front if the clinic, all hell breaks loose. Out of nowhere, this fat (but quick as a snake), russet colored Rottweiler appears, unrestrained, to attack the poor brindle hound and his current mistress. That same large woman begins to boot that animal in the ribs, as hard she can, to defend her poor puppers (who was doing his best to stay away from those saber teeth), and then was promptly pulled off her feet by the terrified animal. Landing semi-prostrate, with her legs warped under her, all she could holler was 'I CANT DO ANYTHING ABOUT THIS; RECOVER YOUR ANIMALS!!!' I had my poor puppy's leash grasped tight in a death grip, keeping him close, so that I could offer some meager protection to his flanks and belly, against those seemingly gigantic teeth of the attacker. It felt like minutes instead of seconds until my 64 year old, fibromyalgic mother appeared in an attempt to help protect me from the animals (just as suddenly numbering four, from the original instigator); all I could do in that space of time was tuck my chin into my collarbone, close my eyes, and turn away to protect my vulnerable throat from that gleaming, awful death. Out of the corner of my left eye, I saw our dog's leash wrap my mother's ankles, and I could only watch in helpless horror as her feet were swept from beneath her, causing her to land squarely on her left side (thanks the gods diffusing the impact across her entire side, instead of hip or shoulder). After that, those animals were corralled and separated, gods love the pure idiots who had them unsecured. When all involved were secure, I came roaring up off the ground at the unwitting spectators, informing them as to my mother's age and disabled status, saying as a final, verbal snarl, 'CONTROL YOUR ANIMALS!!!' I think I made a pretty indelible mark on them, or at least, I hope I did. LET ME BE CLEAR. IF MY MOTHER HAD BEEN DAMAGED BY THIS INCIDENT, IN DEFENSE OF HER DAUGHTER AND FUR BABY, IN CLEAR VIEW AND REACH OF THE ATTENDANTS (indeed, the whole crowd), WE WOULD NOT BE HAVING THIS DISCUSSION. THE NEXT WORDS SPOKEN FROM ME TO THIS ESTABLISHMENT AND CLINIC WOULD HAVE BEEN CARRIED IN A PACKET BY A LAWYER. But. She didn't. She walked (limped) away, as did I. And that is what is staying my hand. I could have died. She could have broken her back. But Fortuna smiled, and we escaped unscathed, for the most part. Please. Use this as a learning experience. We were okay, and we even received an apology from the main (idiotic) instigator; however, someone could have been severely injured, even unto death. Train all of the Saturday clinic attendants on how to respond in a high pressure environment. I don't blame them; just because I can (mostly, kind of) keep my head in such a situation does not mean everyone can. Train those attendants on action until it's muscle memory. Drill them on response time reduction. Show them how to tackle an aggressive dog, for gods' sake. Something. Anything. For my sake. read more

Such a great store - I just always doubt myself if they carry what I'm looking for. After a crappy attempt at another pet store, I headed to TSC where I'm greeted warmly upon entering, asked if I need any help and literally walked to the precise spot and handed my item! Sigh...if only every store could be like Tractor Supply. read more

I spend near 1000 dollars a month here. I bought a used side by side almost 2 months ago. I trusted them when they said it was good as new and there was nothing wrong with it. They lied. I will not ever spend another dollar there. Instead of fixing the problem they tried to blame BMS and blame me and BMS motorsports was no help either. Im gonna miss shopping there. I hope the small profit they got off of ripping me off was worth losing a loyal costomer read more

Went to the Oroville CA Tractor Supply for a cedar log swing. They did not have them in stock but the staff called all the other stores in our area. Found one in Grass Valley and they offered to go pick it up for me. Once they got there, the store had accidentally sold it so Brian found another one in Yuba City and picked that one up for me. It took them less than a day to get me the swing I wanted. Above and beyond!!! read more

January 25, 2021 . Store is still not enforcing the wearing of mask health recommendation. Several people in the store were not wearing masks .It was easier for the floor help to just say no to me when I asked if the store had any straw mulch for grass seeding . store associate just said " I don't think so" and walked away . I found it myself in the back of the store. read more

I was in need of Vetwrap, not for a horse, but for myself. This stuff is miracle kind of stuff, and for about 2.50 a roll, this stuff is handy to have around: Lately it is for my owies from Whitewater kayaying. I use it tendonitis, scrapes, joint support and in your first aid kit. Gotta have it when I paddle hard, as I just never know when I may use this stuff! This place is not all about Vetwrap, they have lots of cool stuff for the Rancher, Farmer, Animal owner, and gardener. It is a tad hidden, but just down the street from WallyWorld. Glad there is a Tractor Supply in this town! read more

Five stars. I have never gone in looking for something and had them not carry it. Great selection of high quality dog food, and everything I need for my chickens. Occasionally they run specials on soil/compost that beat everyone in town. Staff is always super friendly and helpful, and the checkout lines are usually pretty quick. read more

Horrible customer service. My husband was in shopping today and was using my credit card. They wouldn't him use my card which happens sometimes. He is frustrated by this and goes to walk out not realizing that he's holding a dog collar and hands it to a manager at the door that notices. My brother is still at the register and pays cash for the items bought. That same manager walks over and starts packing up our stuff. My brother asks what he's doing and the manager says you didn't pay for this. My brother replies saying that he had. The manager then tells my bother that he is going to call the police. My brother tells him to ask the cashier. The cashier verifies that the purchase had been completed. The manager then leaves. It was disgusting and rude to be treated like a criminal! You need to rethink your management and how you treat people! I will NEVER shop here again. read more

As I approached the store I asked the smoking door holder if they were opened. she said yes. when I entered, a red vested worker walked over and the smoker told me they were only opened for two minutes. I said I just needed cat food and a chicken feeder and could go straight there or I could come back tomorrow if the drawers were closing because I didn't have to get it tonight. the cashier said to go ahead. I grabbed a cart and heard the smoker say, "just cuz ur werin' a dress, don't mean you have to shake it." At this point I thought she could have been a customer just talking to her friend so I, being a regular customer, pushed my cart straight to the back corner, because I knew exactly where I was going and was trying to hurry. The cashier made no verbal justification of the smoker's rudeness. Then, when I returned to the register, the unvested smoker was there. She looked right into my eyes and smirked. I said, "You're a smart aleck." She said, "Yep, I am," tilted her head to the right with that smirked grin from ear to ear and continued with, "thank you very much." Then she proceeded to leave the front of the store. How did customer service get so rude. I couldn't even purchase my products. Can I continue to support a store that treats loyal customers in such a manner. Jeeze, I do believe there is another TSC twenty-one miles to the north and @ 39 miles to the south. I was just raised to support the local economy. Soon all we will have is a wal mart:( The other three workers didn't appear surprised, they just wanted to know what she said . . . this time. read more

I have been a loyal customer of Tractor Supply for years, having made several large (hundreds of dollars) purchases from them. I purchased a battery charger from them and used it three times over the course of two months. On the fourth time I tried to use it, it didn't work at all. I took it back to Tractor Supply with my receipt. The counter person told me that Tractor Supply would not be able to do anything for me, because they only stand behind their products for 30 days. I ended up having to send the product back to the manufacturer, at my own cost, and it took three months to get it back from the manufacturer. I think Tractor Supply should exercise a little more common sense and flexibility with their return policy when it involves a product (such as a battery charger) that isn't routinely used. I have not been back to Tractor Supply since receiving such a low level of concern by the counter person. read more

I had to go to the Tractor Supply store in Oroville as the store in Yuba City was "out of stock" of the product I needed. When I called the Oroville store to check availability, a very helpful gentleman, named Bart, put one aside behind his counter with my name on it. The next day when I went to pick it up I asked the first associate I saw for Bart and was told he was at lunch. The man was getting ready to turn his back on me and walk away when I told him what I wanted and where it was suppose to be. He rushed away from me and ran off to the display of the product and threw it in a cart. Again I tried to tell him where Bart put away one with my name on it. I wanted to let Bart know (when he returned from lunch) that I indeed did come in and pick it up. He just continued to walk away. I asked another associate about the location of an item I was looking for and she just turned and looked towards the back of the store and said "Oh it's Back there somewhere in the corner" and then she turned and walked away. I am handicapped and have a difficult time walking. In my opinion, these two people were absolutely rude, crude and ugly. The only pleasant person I ran into that Friday was the cashier. I will never, never, never use that store again read more