I'm extremely disappointed with the customer service at this place. The last time I brought my dog…read morein, his hair was cut far too short, so I filed a complaint. Apparently, instead of addressing the issue, they've chosen to penalize me for speaking up. Now I'm unable to book appointments online at Petco at all. When I called for clarification, the manager told me that because I complained previously, I'm no longer allowed to bring my dog there. On top of that, I can't even schedule appointments at any Petco location. This is completely unreasonable and unacceptable. Customers should not be punished for raising legitimate concerns about the service they receive.

One of my pups and I went in today for a routine service at the vaccination clinic. The vet…read moretechnicians and doctor were very nice with Bruno and he seemed comfortable with them. They have good customer service and we were in and out in 20 minutes, including waiting for the lab results! We will do this again for vaccines.

This review is for the grooming department in PetSmart.. I've been taking my little guy here for…read moreyears. I like that they have an option to pay for express which means your dog never goes in a cage. They shampoo and cut your pet straight through. I schedule with certain groomers and Darian is one of my favorites! He does a wonderful job with the hair cuts and my dog loves him. While they are a bit in the pricey side, it's quick and convenient.

Adopted two cats and spent a ton of money ($700+) to adopt them and got all our supplies there…read more Then both cats got very ill, despite having a hospital right there on site, they made us travel 3+ hours to Waldorf for care and had zero interest in helping us. Both cats ended up dying after we spent thousands on medical bills trying to save them... I will never shop here again.

They've done great job and no fish loss. They tore down, cleaned and set back up. And as you can…read moresee, it looks great

The guys from Aquatic Services just did an AMAZING job on my pond make over!! We can't thank…read moreBruce​, John, and Nick enough. My wife and I appreciate all of their hard work. They exceeded our expectations! We gave them a vision and they made it a reality, better than we could have ever imagined. We are so happy with our new pond! We have been customers of Aquatic Services for about 5 years. They are always a pleasure to deal with. Bruce and his staff are honest, hard working and fun to be around. Thank you for adding beauty and enjoyment to our home!

Our one year old Goldendoodle came from Patience's Puppies and we couldn't be more pleased with our…read moreexperience there. Patience clearly loves dogs and her puppies reflect that. I would recommend this breeder.

I would highly recommend Patience Pups. The staff is extremely knowledgeable with the various dog…read morebreeds and takes time to explain things to make sure the breed is a right fit. The facility is super clean and the staff is awesome! It's evident they care about the dogs and allow you time to make a decision on your new pet. I personally have purchased 3 dogs from them and my mom has purchase at least 3 herself. Our dogs have always been happy and healthy! If you're looking to add a new fur friend this is your place!

Blue Line K-9 Dog Training provides effective training for dog owners. They really get to know your…read moredog and are fully invested. The trainers are experts in their field. The facility is clean. The owners live on property. They offer a variety of trainings and services along with education. Highly recommend! My 8 month old puppy has been going for four months and they have tailored her lessons specifically to her needs.

This place ruined our Doberman Rommel. He was a happy dog, but after the trainer's training, he…read morebecame different, more Aggressive, and out of control. The personal trainer, a woman who was a nutjob, did nothing for him. Do yourself a favor and don't take your dogs here. They are idiots and their so called training is expensive and a waste of time.

Splash is a great family owned business, right off I-83. I've done business with the Willoughby…read morefamily for years. Mark and Becky are genuine, honest, hardworking people with a passion for ponds. We've enjoyed their hands-on training classes and their professional expertise and advise when visiting. Mark help me design my pond, which contains a large brick planter/bog and waterfall with a large lower pond. Our water is not treated, I've never added anything to treat it it is 100% natural filtration. The new store is great, with an enhanced selection. I miss Jack as we always visited and talked about our fish and trains. This year we added a second pond to give our trains something to cross over with our new bridges. Thanks as always for the great service. If you are reading the bad review below, I have to ask myself. How far does the guy from California drive to go shopping for his ponds? 2800 Miles. Really Yelp get rid of the bogus review.......

If you are thinking about a pond.....go visit. They do great designs. They are very responsive…read moreafter the pond build, too---they stand behind their work and they are very knowledgeable. Last year I drove 2 hours to see their display --- I immediately signed off on a pond/stream build. Carl, at the store, is very helpful and knowledgeable (I drove back up today). Mark and Kerri are good about following up with things.

We worked with Tom to prepare our dog for some major life changes, and the experience was beyond…read morewhat we hoped for. From leash skills to preparing for a new baby, he addressed every concern with patience, expertise, and real results. Our dog had a strong prey drive and would lunge at squirrels, birds--basically anything that moved. Walks were stressful and chaotic. After working with Tom, we now enjoy calmer, controlled walks, and continue to work in high-distraction areas. Obedience was another focus--commands like "come," "place," and especially "down" have become reliable, and working still in challenging situations. Tom really emphasized consistency and practice for best results, which helped a lot! Overall, Tom gave us the tools and confidence we needed to help our dog thrive in a changing household. He clearly loves dogs, but just as importantly, he knows how to teach humans. If you're looking for help with obedience, leash manners, behavioral quirks, or preparing for a baby, Tom is absolutely worth it.

We have a 2 yr old pit mix from the shelter. He had several issues including separation anxiety and…read moreleash reactivity. Tom clearly shows he's a professional and cares about your relationship with your dog. Admittedly I was skeptical if our dog would really learn to calm down but with consistency and time we have found he has made significant improvements!

Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

Never ever again. Their kennel cleanliness is perhaps non-existent…read more Boarded my guys for 2.5 days and he came back hacking and coughing. Had to take him to the urgent vet clinic and my baby has kennel cough. He received a bath I didn't ask for which has me concerned about the care and observation he received. I've been leery of the spot for some time after a few uses because there is no grass for him to pee or play. I've tried to overlook this, but how? Does he just go on the floor? Or in their kennels? In addition the owner's rude and dismissive disposition leaves much to be desired and much to avoid at all cost. Only because 1 or 2 of the front desk workers are kind do I feel regret for having to write this , but never will I ever subject my baby or myself to that facility. My dog's emergency vet bill, the poor care, and the lackluster customer service from the owner has me sold on never returning. An observation: a reviewer from just few days ago, 14 to be exact, made a similar complaint. Perhaps stop refuting the claim and review and clean a bit better, and treat your patrons like supporters and not the enemy. It's on you. NOT US! ***A lesser me would stand out of the spot warning people to not subject their dogs to that place

These people took super great care of my puppy. She came downstairs extremely happy and groomed to…read moremy expectations. This lodge will be my go-to for my babies and I would recommend to anyone who needs a trusted place for them to stay. Billy, the man who helped me was clearly very experienced and knew what he was talking about. He had great knowledge and knew the answer to every question, as I was nervous about leaving my dog here. I have no doubt that she had a great stay at Woofs and Wags.