Over the past 15 years I have used the Bibbens Ace hardwsre on North Ave in Burlington. The service…read moreand help is so wonderful. Each time I have a question or a situation I don't know how to resolve a visit to the store and asking one of the great knowledgeable staff resolves it and the items are at the store to take home The best

Total changeover - no one knows where things are. Long time employees are gone. The kid I had today…read moregot mouthy when I made a comment he didn't like. Apparently they're short staffed?? Sad to see what was a great hardware store go downhill like this. I guess I'll take the time to go to Lowe's, where the prices are better and people are helpful.

Excellent customer service! Had everything I needed. Such a pleasure to shop at Bibens.read more

This is the only hardware store we go to because the service the environment and the value are all…read moretremendously good.

The customer service we receive from Ernie Hathaway is outstanding. We purchased bathroom and…read morekitchen hardware from Close to Home about 15 years ago. Over time, we have needed replacement parts and advice about maintaining our purchases. Ernie Hathaway has been extremely helpful and responsive to our needs. I cannot imagine anyone providing better service after the sale. I would definitely turn to Close to Home in the future based on the experience we have had.

I needed a lock for my bathroom door. Close to Home helped me purchase it from Emlek. When Emlek…read moresent something that wouldn't work for the door, Close to Home helped me reorder to get the correct lock. I have worked in the past with Close to Home for expensive items. They helped with this inexpensive item, too. I'm a happy homeowner! Thanks, Close to Home.

Dave, Ched, Phil and the rest of the crew over at United Ag have made an excellent impression on…read moreme. Last year I purchased a collection unit for my z915e and it did not work well. Come to find out the boot for the deck that was installed with the collection unit was improper, I mentioned it a few times to the sales man who showed no care. After duct taping it and running it all last year I dwelled on it all winter. When spring rolled around I decided to call United ag and spoke with Phil whom is not the salesman I originally dealt with, he had me bring the mower down so he could see what was going on. Upon looking at the mower Phil and a tech decided it's not the correct boot, they got with the service manager found the proper part, got it in, installed it and took care of my hydraulic fluid change for the inconvenience. (Talk about doing what you can to make your customer happy). A few days after that my throttle cable seized, I called United and Dave said come on down. He had the part In stock and took it upon himself to install it outside while the mower was still on my truck to save me time and avoid any down time!! After all of that I decided the mower is not for me anymore as I've upgraded, that's when I started looking at tractors. I looked at a couple and had Phil give me quotes on multiple tractors and implements etc, he did all quotes with not a sigh or sign of being upset for having to do so much work to sell one tractor. Needless to say I bought a 2038r and am extremely happy. Dave got the tractor right in for the third hydraulic function to be installed for my grapple and the quality of work for the install is immaculate! Everything looks stock and as it should. Morale of this very long review is shop with United. I have dealt with most all equipment stores around the area and United has most certainly proved to me that I will be taken care of properly and in a timely manner so this is where I'll be sticking to. Thank you Dave, Phil, Ched and the crew at United!!

Update 11/23/23: The…read moremanager of the store graciously contacted me and asked me to please stop by and chat with him to resolve my concerns and I certainly will. I do appreciate that gesture and will update this review ASAP after stopping by the Williston branch in early December 2023. Thank you AG Turf! --------------------------------------------------------------------------------------------------- Update 11/3/23: AG Turf read my review and it seems this motivated them to contact me on 11/2/23 that my part had arrived. Not sure if a total coincidence or the part had been there a while and they never called me before reading this review. (but) YELP seemed to help here! I no longer need that part, having decided to fix my Snow Blower issue elsewhere instead of waiting longer for this part to arrive, but, it's good to know that some businesses are reading their customer's reviews on YELP! ------------------------------------------------------------------------------------------------- Well, I purchased a new JD tractor, new snow blower, new leaf blower and more from Harvest and they were so good to stay on top of communication by phone and email and I felt really valued as a customer. Then AG Turf purchased and took over the same store and franchise of the same brands as Harvest. It just isn't the same now. In two or more visits to AG for parts and a look at a large tractor for an upgrade there, there is no followup. I had a part I needed that was ordered and due in 1-2 weeks for a SnowBlower and as of this review, it is a month+ and I've not heard a thing from AG on the status. As for sales and quotes, Harvest was right on top of staying with me to and through the sale. Nope, not a peep from the salesperson there about "are you still interested in that tractor or as I had requested, let me know what else comes in for trades". ZIP! I got my snowblower fixed that was originally purchased new at Harvest, but, AG was not involved at all since they yet have to get in my part. If the part ever comes in and AG actually contacts me, I'm past the need of it. Oh how I wish, Harvest equipment was still here. I will not purchase another Product nor part at AG until either this dealership fixes it's logistical and customer issues or some other dealer takes over the John Deere, Honda and Stihl franchise in which case I'll head there in hopes it will be a better customer experience.

I would strongly discourage anyone from doing business with this flooring company…read more They have now failed to deliver my flooring on three separate occasions after repeatedly assuring me it would arrive. Every missed delivery has forced me to reschedule my installer, and each delay has cost me thousands of dollars in non-refundable deposits and scheduling fees. Their lack of reliability has turned what should have been a straightforward project into a stressful and expensive nightmare. What makes it even worse is the poor communication and complete lack of accountability. Instead of providing honest updates or realistic timelines, I was repeatedly given promises that were never kept. At no point did anyone seem to understand or care about the financial impact their failures were having on me. If your project depends on materials arriving when promised, I would look elsewhere. A company that can't honor delivery commitments, communicate honestly, or take responsibility for the costs they cause their customers simply doesn't deserve your business. My experience has been incredibly frustrating, expensive, and completely unacceptable.

Phil and Collin were the best installers - what a great job! Highly recommend! The whole process…read morefrom start to finish went according to plan - great experience!

I went here because I had a DIY project and needed some lumber cut. There are hardly any more…read morelumber yards that perform millwork/cut lumber, but I found Richmond. The guys at the counter were very helpful when I showed them what I was looking to do, made some suggestions to the type of wood I should use, etc. I purchased a few more hardware items while I was there. I picked up my cut lumber a couple days later and it was exactly what I asked for. Unfortunately I gave them one wrong dimension and when I called, they said they could recut the wood for me (they just had to trim some off the existing pieces). I also ordered some cabinet pieces from them, and if I need lumber cut for another project, I will definitely go back there.

I have used this store for15 years for large and small purchases and for reliable advice. The…read moreservice is personal and top notch. The selection is excellent and if they don't have they will get it.

I've had very good experiences with Sherwin-Williams.. I have purchased paint, wallpaper,…read morecarpeting, vinyl and tile from them. The tile installers were reasonably priced, available when I needed them and did a fantastic job. Mary, at the South Burlington store, has been especially helpful.

I have had horrible experiences at this Sherwin-Williams. It is unbelievable how rude the staff…read morehas been to me over the years. I am a home owner and have thrown a lot of business at them, but I will no longer buy my paint from that location as I do not appreciate being treated so poorly.

I've used Vermont Dog Pack for a couple of years. They are super friendly, reliable and flexible…read more I give them 5 stars for being awesome! They are very professional and I completely trust them with my four legged baby (who adores them as well).