Longtime customer, incomplete rental, lost time, no make-right…read more I rented a dual-head grinder to prep a 1,000 sq ft garage floor. Carmel didn't have the unit, so they sent me to Westfield. Staff told me the grinder covers about 500 sq ft per hour. On that advice, I planned for three hours. Reality: eight hours of grinding produced 300 sq ft. I checked whether we had the correct heads. Carmel said the heads were universal. While rewatching the training video, I noticed the demo unit carried add-on weights. Mine had none. I called Carmel. They had the weights. I drove back, picked them up, and was told they would take a little off the bill at return and that a weekend counted as one day if returned first thing Monday. With the weights installed, we did 700 sq ft in two hours. At return, a different employee said there would be no relief beyond the one-day weekend charge. No acknowledgment that the original rental went out incomplete. No follow-through on the offer to adjust. This isn't about the money. It's about the lost hours created by sending out a grinder without required weights, and the refusal to honor a make-right that was offered. I've spent more than 10,000 dollars at this location over the years under the previous ownership and they consistently made things right when something went wrong. Bottom line: the equipment was incomplete, I lost time I will not get back, and the store chose not to stand behind the customer.

I have been buying mowers from Arrow for around 15-20 years. They are great to work with and they…read morealso service the mowers they sell. Great place to rent tools too.

From the owner: Having the right equipment for a major project can mean all the difference between a decent or…read moregreat job. At Arrow Tool Rental Corp, you will find any tool you can dream of.

Nice place to rent power tools. The staff is helpful and happy to educate customers on their tools…read more I've rented from them twice now with absolutely zero complaints. The location is easy to find and the store is clean and orderly. They have used tools and equipment for sale on display. Rental came with the tool itself as well as oil and gas. Highly recommend if you need a power tool for a day or two job.

I've had two experiences with this place and in both cases have been astonished at just how…read moreunpleasant, self-righteous and plain rude the owner is. Acts offended and suspicious that you've brought him business, won't take responsibility when something goes wrong and doesn't even bother to say thank you. When I had to return a tool that malfuctioned after five minutes, he didn't apologize or restart the rental time and appeared irked that he had to fix it. I'm astonished by the positive reviews here. Maybe he has a twin brother.

Rent-A-Bit is truly one of the best rental companies I've ever worked with. First of all their…read morepricing is very reasonable making renting equipment an absolute no brainer for corporate customers and accessible for individual folks as well. They also offer great customer service and tech support. Brent, Dwight, and the whole team were great to work with before, during, and after my rental. Whether you need a speaker for a small neighborhood event or multiple screens, projectors, mics, and lighting for a major conference or trade show, this place is a must call.

From the owner: Audiovisual Rentals:-For Corporate Meetings-Special Events-24-Hour Computer Rentals:-For…read moreConventions & Trade Shows-Software Training-Short-Term Projects & Travel-Breakdowns & Emergencies-Delivery & Setup Available-Daily, Weekly & Monthly-24-Hour Support