Let me begin this by saying this, Corinne really saved my self image…read more I have been getting my hair done for years - typically a quick balayage and nothing too crazy. I moved from Seattle a year ago to a small town in southern Maryland and have experienced nothing short of disasters with my hair from accidental blonde to accidental red/brunette over the span of months. My hair was left looking orange and sad and no one could fix it. I visited Corinne for an in depth consultation and was so impressed with her knowledge, assuredness, and her ability to communicate clear expectations. I began to think my coloring results from my other stylists were my fault and thought my hair was so damaged resulting in terrible outcomes, yet it turns out I just needed someone of her level of expertise. The photos speak for themselves. I walked in orange, asking stylists to get me to a neutral to cool brown with dimension for MONTHS, and no one got me there. Corinne - thank you for saving my hair. I would 100 percent trust her with advanced color corrections and cannot wait to schedule her again.

Go see Madi! She is a talented stylist with great experience. I have never had a bad haircut and…read morecan't imagine life without Madi. It is a luxury experience at Mango only made better by Madi's great attitude and care for her clients.

I'm reposting this review I left on WeddingWire…read more.. Victoria was my hair and makeup artist for my 10/21/23 wedding. I had a hard time finding an artist who was in my budget especially because I was just getting my hair and makeup done, none of my bridesmaids or family, and many artists have really high minimums. I'm thankful for Victoria because she could come to my hotel and get me ready and I looked absolutely amazing on my wedding day - my dream look was really achieved. She took my feedback and suggestions really well. She was always very sweet and kind. However, I had some problems leading up to the day that meant I can't leave a 5 star review... I had some communication problems because my emails would sometimes bounce back and my calls go to a phone no longer in service - one time I even had to reach out to her on Facebook to get in touch with her (after I had paid). I booked my trial with her and drove from where I live in DC down to Richmond (even staying in a hotel overnight) and she wasn't there. I was truly shocked. She was very apologetic and came up to meet me in my apartment in DC for my trial instead, but it left a pretty bad impression and made me very anxious for my wedding day. I'm really glad I did the trial because there were some things I wanted to fix for the wedding day (all of which she achieved, except for having the fake eyelashes be a bit too long so they butted up against my glasses, which I pointed out for the trial but was still a problem on the wedding day. I've had my makeup done for other weddings and the fake eyelashes weren't a problem then, so I know shorter ones exist...) Thankfully, she was better at communicating over text after that and showed up on time for my wedding day and everything worked out really well, so all's well that ends well, but there were some bumps in the road.

Victoria Berkeley did A great job on my make up for my boudoir shoot. I was happy with the way my…read morepictures came out during that shoot and my make up looked flawless.

I recently moved from California and was in desperate need of lashes! Lisa came in on an off day to…read moreaccommodate my babysitter's availability, which was so nice of her. He studio is cute and clean and relaxing. She was so sweet and has a great sense of humor. She let me snooze, which I often do during my appointments - but while I was awake she was so pleasant to talk with. My lashes look amazing! I feel sexy again ;) I drove over an hour to see her and it was well worth it. I've had a few technicians over the course of time I've been getting lash extensions, and Lisa is certainly in my top 2. Thanks for your attention to detail and your excellent work, Lisa!

I love getting my eyelashes done and lisa does a really great job. I love how she uses J Curl and…read moreall mink; I really feel there's a difference between the synthetic and the minks. She gets so busy so expect to be interrupted often. I sometimes feel that she's kind of mean, maybe she's just burnt out but I definately feel a difference from when she first started compared to now. Sometimes i'd rather lay quietly and leave instead of engaging in a conversation. Don't use the groupons or ask about it, she got really mad at me for bringing it up and it hurt my feelings. Now, I try to keep it professional...go in, go out. Overall, she does a great job. Pay a visit and you'll feel beautiful after!

I wanted to try something different from what I was use to wearing my hair. So I called to set an…read moreappointment for a quick weave. Low and behold I was introduced to a phenomenal person, Evette, and that was the start of a wonderful friendship between Beautician and Client. She informed me as to what I needed for the hair style that I wanted to achieve and she delivered. Evette I want to thank you so much for your unmatched professionalism.

My hair stylist Jamika is an excellent hair care professional. My hair always feels good and is…read morestyled to profession. She always comes up with the best hair styles for my hair.

Kim is great!! She is especially great for asian hair. She cut beautiful layers and gave me super…read morecute side bangs. So far, in the 10 years I've lived in richmond, Kim has been the only good hair stylist that has given me a nice haircut that truly suits me. She is also super sweet and friendly!! Im definitely going back. This is going to be my go-to regular hair salon!

Not suitable for people with curly hair. I came in with permanent straight hair that's has my…read morenatural curls from the roots and when requested how much a wash and blowout be since the website said $25+ the lady said $50 because my hair is thick. I honestly don't consider my hair is thick it's just curly from the roots... I didn't have the heart to argue so I accepted it. An older lady washed my hair and then started to just dry my hair with an old blowdryer (barely any heat) then was going to use a straighter to straighten my hair. I was shocked, I never had experienced a salon that would used an iron straightener when requesting a blowout. The lady was not doing a great job and I requested to just pay for the wash and leave if this is not what expected. When I sad I don't want an iron straightening process because it oils my hair quick I just what a blowout the response was "how fast?". Eventually someone else started to air dry my hair without user a roller brush and just basically applying heat. I was so disappointed because I could have done this at home with my own Dyson. Total waste of my time and unprofessional with curly hair roots (not even full hair). I did end up paying $45. The smells of the place was so strong. Such a waste of self care day, I felt I was getting more dissatisfaction with everything.

Arielle is the very best lash artist in RVA! I highly recommend her I know you won't be…read moredisappointed;-)

I recently moved to Richmond. Before I moved, my friend (a lash specialist) had done my lashes a…read morecouple of times. I really loved having her do my lashes, but the distance made it necessary for me to find someone in the area to do my lashes if I wanted to continue having them done. I used Yelp to find luxe lashes. I booked an appointment with Anastasia. My first two times at luxe were a great experience, had no issues with the lashes. The third appointment was on Dec 23rd. It honestly seemed sorta short, I was wondering how my lashes were done so quickly. Well by the morning of Christmas, I realized all of my lashes were coming out. It was crazy- they were literally falling out in clumps in the middle of me talking to my patients! Which was sorta embarrassing. By the next morning they were almost completely gone, only the amount I had before the fill was left. I called luxe to ask what could be done. I was offered a free appointment for my lashes to get redone. I was leaving the area that day, and wouldn't be back until after the holidays, which was the whole reason I got my lashes done. After that I was scheduled for two months of 80hr work wks so I really didn't need lashes for that. Explained my situation and asked for a refund. By this point, it was clear no wanted to remedy my situation. I had to keep calling. Eventually I got in touch with the owner. Our whole convo I felt that she was accusing me of being the reason the lashes fell out (i.e. asking me if I showered or cried). However at the end of the convo she said she would refund me. The next day I was back home for the holidays. My friend looked at my lashes and said they had fallen out because they were placed way too far out on my lashes, and not enough glue was used. She removed the few left for me .... It's been over two weeks since then. I've called 2-3x to ask where my refund is. Refunds don't take over two weeks. I still feel like I'm being blamed for a bad lash job, and I feel that luxe cares more about money than making sure they do a good job.

Love my hair cut every time! Very professional staff that goes above and beyond to get you what you…read morewant!

I am very disappointed, primarily because the stylist I used has gone back to the skill level of a…read morestudent starting with failure to show common human decency. This person also rough combed my wet fragile hair, roughed up my hair with a towel instead of blotting, and put a rough clip in my wet and fragile hair. Then, they proceeded to rough comb my fragile hair again. After the cut, this stylist did not attempt to remove any excess hair with a brush or blow dryer. 55 dollars for this less than Hair Cuttery level of experience. Scott, it's time to let this person go. You will be doing them a favor as it is evident that the thrill is gone. Notice that I have no intentions of bashing the individual but Scott, you're losing money by having them around.