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    Tracy Jewelers

    4.5 (26 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

    Services - Tracy Jewelers

    Jewelry repair

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    Reviews With Photos - Tracy Jewelers

    My new ring on the seller's hand.
    Alex S.

    Tracy Jewelers is a unique little shop. Friendly and attentive customer service. They can be a bit pricey, but you really do pay for what you get. I had a signet ring made for my birthday, I got the call from Tracy jewelers my ring was in. I rushed to the store excited, great ring, wrong size. Had it resized and it's great. Thank you for an awesome ring!

    My future husband and I didn't buy either of our rings from Tracy Jewelers, but needed some repairs/sizing done on them before our wedding, and wanted to work with a small business. Tracy Jewelers was AMAZING!! My fiancé originally bought my engagement ring at a small, family owned jewelry store in Oregon before he moved back to the Spokane area. He bought the ring with a cubic zirconium stone at first because I am clumsy and wanted to make sure the setting kept up with me. We came to Tracy's to replace with a lab diamond they were fantastic!! Our sales rep was so attentive to detail and patient as we analyzed different cuts and sizes to fit my ring, and they did the replacement in less than 24 hours to get it done before family pictures!! We get my fiancés ring back next week (he's resizing a family ring for his band) and I already know they won't disappoint!! Can't wait to work with them more in the future!!

    my Claddagh ring in it's original condition

    Unfortunately, I'm really disappointed in the service & craftsmanship I received when resizing my ring & replacing the stone at Tracy Jewelers. I had previously been to Tracy Jewelers for custom work on a pearl & necklace--which came out wonderfully--so I thought I would come to them again to get some work done on my Claddagh ring. The gem (5 mm faceted heart-shaped white sapphire) in my ring had become loose & the band needed resizing to a smaller size; I was also interested in replacing the original gem with a moonstone opal or peridot. They didn't have any faceted moonstone opals & they would have to ship in some peridots (three of them); so I dropped off my ring to be resized & they would call me to check out the peridots before placing one (in about 3-4 days). After a week of no phone calls, I called in to get an update & (after not immediately knowing where they had placed my ring & having to look for it), they had said the jeweler was about to place an opal. Except I had declined getting an opal when I initially dropped off my ring & now they were trying to place this faceted cabochon opal that had like confetti specks in it, without my approval--and they never ordered the peridots either. So, I had to leave my ring there for another 3-4 days for the peridots to come in; same setup, they would call me before placing the gem. Another week goes by, no phone calls so I call in, and after having to look for my ring again, they're about to set a peridot without having me come in to choose which peridot I wanted. Turns out, there was only ever one heart-shaped faceted peridot & it was 6 mm. Two days later, I finally have my ring back. However, I immediately noticed that the peridot isn't even straight in the setting but I was just exhausted of having to deal with this place & I wanted to keep my ring after two scares that it was lost & just not having it for over two weeks. And not even a week later of light wear, the gem in my ring was even looser than before, it is set absolutely crooked on every axis, & the bottom prongs meant to hold it are now offset & uneven; I'm too scared to even wear it now. But hey, at least it fits.

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    9 years ago

    Business owner information

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    Maureen H.

    Thank you for the positive review and your business!

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    12 years ago

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    11 years ago

    I needed a quick jewelry repair and they were great. We're able to fix it while I waited!

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    Review Highlights - Tracy Jewelers

    I sought out Sean's advice on a 30th Anniversary present for my wife and he directed me to Shannon for help.

    Mentioned in 5 reviews

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    Tracy Jewelers - jewelry - Updated July 2026

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