So let's talk jewelry - and what a costly pain it can be - NOT AT TRACY JEWELERS - Sean the owner was more than helpful and Shannon is an absolute doll - I needed a platinum ring sized up (of which Sean checked the entire ring for anything else it might need as the setting is vintage) and a new diamond set in an older setting - I had gone to two other jewelry stores for a quote and well - I was quoted $2200 at one place and $1000 at another - however neither other place even offered to SHOW me what the new stone setting would look like and those were literally the first words out of Sean's mouth. He ordered multiple options and we found one that worked PERFECTLY. I highly, highly, highly recommend Tracy Jewelers to ANYONE who needs any work done, or even their selection of jewelry is insane - stuff you don't see everywhere. Legitimately wont go ANYWHERE ELSE for our jewelry needs! Thanks Sean and Shannon for all your help! Once my rings are completed I'll post pictures. UPDATE - picked up my rings today and let me tell you - I teared up with joy. SEAN you are quite the miracle worker! I could not have asked for a better result! Will not go anywhere else! read more

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Tracy jewelers has always taken care of my needs. From broken watch bands to re-fitting gold jewelry, especially bracelets, they have always done an excellent job. And, I love the fact that they're local. read more

Have had several pieces repaired or refurbished here, and they always do such a great job. Every member of the staff is just really friendly and welcoming. A few times I have been out and about running errands and maybe not looking my best, and they treat me just as well as when I look out together, so they work hard for EVERYONE'S business. This is a family owned local business who has been around a long time and definitely deserves support. I can't recommend these great people enough. read more

Tracy Jewelers is a unique little shop. Friendly and attentive customer service. They can be a bit pricey, but you really do pay for what you get. I had a signet ring made for my birthday, I got the call from Tracy jewelers my ring was in. I rushed to the store excited, great ring, wrong size. Had it resized and it's great. Thank you for an awesome ring! read more

Tracy Jewelers - My new ring on the seller's hand. - Jewelry Near Me - Spokane Valley, Washington

My future husband and I didn't buy either of our rings from Tracy Jewelers, but needed some repairs/sizing done on them before our wedding, and wanted to work with a small business. Tracy Jewelers was AMAZING!! My fiancé originally bought my engagement ring at a small, family owned jewelry store in Oregon before he moved back to the Spokane area. He bought the ring with a cubic zirconium stone at first because I am clumsy and wanted to make sure the setting kept up with me. We came to Tracy's to replace with a lab diamond they were fantastic!! Our sales rep was so attentive to detail and patient as we analyzed different cuts and sizes to fit my ring, and they did the replacement in less than 24 hours to get it done before family pictures!! We get my fiancés ring back next week (he's resizing a family ring for his band) and I already know they won't disappoint!! Can't wait to work with them more in the future!! read more

Tracy Jewelers - Jewelry Near Me - Spokane Valley, Washington

If your having work done, this place will only focus on "that" job. Dont expect that they will check your piece for any other repairs. Costing you "more" later. They are not getting "more" of my money. read more

I love this place, we have purchased all of our fine jewelry here. The staff is so friendly and they take good care of you long past when you make a purchase. They clean your jewelry, offer appraisals, repair prongs, re-dip and more. I can't say enough good things about Tracy Jewelers! read more

Several weeks ago I brought in an heirloom ring set to be repaired. (Through the years, 3 rings have become incorporated together. Due to the fact that the rings are all over 80 years old, they are extremely thin and one had finally split. Shannon helped us and suggested securing the heirloom pieces with a ring guard that would sandwiched the old rings and protect them. The guard itself was beautiful and the final ring Is amazing! We appreciate the suggestion and direction that Shannon provided and the skillful workmanship of the 'magician jeweler' who made this piece a reality. Thank you all! read more

Outstanding experience! I sought out Sean's advice on a 30th Anniversary present for my wife and he directed me to Shannon for help. My wife and I went in on our anniversary and met Shannon not quite sure what to get. She helped us choose an amazing of pair of diamonds that were used in earings designed exactly as my wife wanted. We will only go there in the future for jewlery. read more

My husband surprised me with upgrading my diamond in my wedding ring. No special reason, just because. We went to Tracy Jewelers and it was a wonderful experience. The owner took time to educate us on diamonds, what the difference is in cut and clarity. He was patient, took his time and really cared that we were happy with our choice. He was respectful of my wedding ring and it's design and suggested diamonds that would enhance the design, not take away from it. I could not be more please. The turn around is fast also. What a lovely store and gracious staff. We really enjoyed our experience. I had an appointment at another store. They asked me to wait 30 minutes as the person I had the appointment with was too busy. I then worked with someone who showed me three options, gave no education and seemed bored with the whole process. Needless to say, I left feeling like this was not a process I was willing to move forward on. Thankfully my husband did not give up. I am very excited to see my ring next week. read more

Had an issue with another jeweler and let's just say I was upset and stressed. Called them first to see if they could do the repairs and they were so friendly and relaxed me. I was also going to look at another just in case. Walked in and was greeted by several employees and brought my ring up. The gentleman looked and started checking my diamond and Jen looked at the ring. Every one was so sweet and extremely kind. Jen made my night we laughed and talked numbers but at the end of service I was so relieved and felt I found my new jeweler!! I did not go to other location felt they took care of me and honestly relieved a lot of stress and worry!! Jen was AMAZING!!! read more

Unfortunately, I'm really disappointed in the service & craftsmanship I received when resizing my ring & replacing the stone at Tracy Jewelers. I had previously been to Tracy Jewelers for custom work on a pearl & necklace--which came out wonderfully--so I thought I would come to them again to get some work done on my Claddagh ring. The gem (5 mm faceted heart-shaped white sapphire) in my ring had become loose & the band needed resizing to a smaller size; I was also interested in replacing the original gem with a moonstone opal or peridot. They didn't have any faceted moonstone opals & they would have to ship in some peridots (three of them); so I dropped off my ring to be resized & they would call me to check out the peridots before placing one (in about 3-4 days). After a week of no phone calls, I called in to get an update & (after not immediately knowing where they had placed my ring & having to look for it), they had said the jeweler was about to place an opal. Except I had declined getting an opal when I initially dropped off my ring & now they were trying to place this faceted cabochon opal that had like confetti specks in it, without my approval--and they never ordered the peridots either. So, I had to leave my ring there for another 3-4 days for the peridots to come in; same setup, they would call me before placing the gem. Another week goes by, no phone calls so I call in, and after having to look for my ring again, they're about to set a peridot without having me come in to choose which peridot I wanted. Turns out, there was only ever one heart-shaped faceted peridot & it was 6 mm. Two days later, I finally have my ring back. However, I immediately noticed that the peridot isn't even straight in the setting but I was just exhausted of having to deal with this place & I wanted to keep my ring after two scares that it was lost & just not having it for over two weeks. And not even a week later of light wear, the gem in my ring was even looser than before, it is set absolutely crooked on every axis, & the bottom prongs meant to hold it are now offset & uneven; I'm too scared to even wear it now. But hey, at least it fits. read more

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They refurbished several pieces of jewelry for me and did a great job . The only issue that I had with them was one of the girls told me that my pearls were not real. These were pearls that I inherited from my grandmother and they had been broken. Her pearls were a big deal and several people in my family were quite distressed that grandmothers pearls were lost.Since I liked them I went ahead and had them restrung anyways. Their pearl expert indicated they were indeed, real pearls when I picked them up . Had I not like them I probably just would've tossed them... And that just makes me sick to my stomach to think about. read more

We looked at a couple of places downtown and ended up here last...glad we did. We found the staff to be super helpful, especially Shannon as she immediately understood what we were looking for and within minutes we found the perfect rings. We even met the owners and jeweler; it's a nice family atmosphere. Not a large store, but seems to having everything you need. Highly recommended and happy to support local businesses! read more

I had a fantastic experience with Shannon. I called her and explained what I wanted. When I arrived, she had everything ready for me to see. The whole experience was a breeze, unlike another jeweler I visited on Division. Highly recommend Tracy Jewelers and Shannon! A+ read more

Took my mom's jewelry here for appraisals. The service was great and the prices very fair. I would recommend them if you have estate jewelry that you no longer want. read more

Tracy's helped me incorporate three heirloom family diamonds, plus my new engagement diamond into a beautiful Tacori setting. No small feat! Maureen and her staff were friendly, professional and informative. They did a great job of listening to my vision and then helping me achieve it. I am beyond thrilled with the ring and everywhere I go people comment on how beautifully it shines. Thanks for a great experience! I'd use Tracy's again in a heartbeat! read more

Tracy Jewelers - Jewelry Near Me - Spokane Valley, Washington

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Everyone at Tracy's is very helpful, friendly, and patient. They have a great selection. My favorite part is the service. They do everything in house so your jewelry is not sent out. Have had rings fixed, sized, and dipped in white gold. All competitive prices. read more

I love going and shopping at Tracy's for many different reasons. First, buying jewelry can be an expensive and stressful purchase, but the staff know how to ease concerns and make the overall experience fantastic! The staff is extremely knowledgeable and creative with suggestions and ideas. Questions can be intimidating but no question or request is too small or too big. Second, the level of customer service I've experienced with each individual at the store has been top notch. From finishing a piece early to helping me fix a separate item, you're greeted with a smile and feel as if you're the only customer in the store. If anyone is looking for the ring or just something shiny, Tracy's is your go to spot!! read more

Tracy Jewelers is terrific. I've worked with Maureen for several purchases and she is the best. No pressure, just great information and knowledge. I have always been treated great and would highly recommend them for anyone looking for jewelry! read more

This place is amazing, from the moment you walk in the door you are taken care of and helped. They offer fair prices and willing to work with you on your budget. I had an awful experience from another place and these guys, especially Linda made me feel right at home! Highly recommended! I am so in love with my ring. I will be a customer for life!!! HIGHLY RECOMMENDED! read more

The best Jewelers that I've ever worked with. Live in New York close to the diamond district but selected this store because of their excellent customer service, unparalleled design team and outstanding diamond selection. They created a custom ring for me that was absolutely stunning! The team is friendly, responsive and extremely knowledgeable. Can't wait to work with them again! read more

I love this place. Everyone from the owner to the sales staff is wonderful to work with. My husband has bought all my jewelry from here and would NEVER go anywhere else. This place is the best!! read more

Great selections and helpful staff. We had some repair work done and then, more recently, purchased some merchandise. Good experience both times. read more

People here are very nice and helpful. Prices are great and the did some repairs for me and offered free cleanings on my rings. This was my first visit and I know I will be back in the future. read more

I needed a quick jewelry repair and they were great. We're able to fix it while I waited!