They truly have the BEST customer service. We were visiting family and I needed my ring resized,…read morewhich had been made back when it was Dodson's, they were able to resize it in one day! They made sure all of my jewels were tight and secure and cleaned it as well. Always a pleasure going into there. The only jewelers that I will let touch my ring, even though we no longer live in Washington.

The ladies working were amazing and so nice! I dropped my engagement ring off to be resized at…read more10:10 and it was ready by 11:15. With the priority(same day) pricing it came out to $87. 100/10!

My relationship with Pounders began roughly 26 years ago. I now currently live in AZ but each time…read moreI am in town I go to Pounders. After all of these years, they have been kind, professional, and trustworthy. I have had custom pieces created and they have always produced high quality work. This visit I worked With Cindy who has been there for a very long time. She was an absolute delight as my daughter, soon to be son-in-law, and I shopped the estate pieces and ideas for wedding rings. CJ was kind with conversation, and I look forward to my next visit.

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

The best Jewelry store in Spokane with very personalized service! Sue made our experience so…read morespecial, and she was so excited about our engagement! We went to the Jewelry Design Center and it was a truly awful experience and we left, after waiting for the sales person for 1/2 hour. I knew the previous owner at Austin's, and we headed over! Many thanks to Sue and her team for making our engagement even more special! 10 Stars!!

I cannot recommend Austin's Fine Jewelry enough! I tell everyone I know! We found them by accident,…read morebut have been nothing but blown away by Tammy and her care with our jewelry journey. When we came in looking for an engagement ring she educated us on diamond cuts, quality, and so much more. She ordered us a cut that I wanted that isn't often chosen, not once, but twice, to make sure I loved it and customized the setting to my liking. She was able to utilize family jewelry to make my fiancé's wedding band and completely recreate a band I liked from the store to fit my needs and style--and all of this while staying well within our budget! We have been so impressed with how professional, caring, friendly, and knowledgeable Tammy has been during our journey. It's safe to say that they have found lifelong customers in us!

Looked at a necklace for repair, fixed it on the spot! Very pleasant, fair, and definitely will…read morebring in other pieces that need to be repaired!

The gentleman that does the jewelry end of the business seems like a stand-up guy. The older,…read moreblonde haired lady that is a little heavy set that does a watch repair is probably the most inept watch repair person I've met in the business. She did some work on an old Gold Omega. Totally butchered the watch accuse me of having parts in there that weren't original. Used that excuse as she could not figure out how to put it back together. The watch was serviced 10 years ago at Omega and certified original. I was just having a replace a crystal which is generally fairly easy and does not require omega to do the work. Upon taking out the movement, she was not bright enough to figure out how to put it back the way it was. Evidently, she ended up calling a friend who was experienced with Omega's and she quickly fixed it before I got there. It still doesn't run right and I'm sending it back to Omega to get it correct. Unless you're changing out a battery or something super simple do not take your heirloom or expensive Watches to this hack she will destroy your prized possession. I have owned find watches for a long time and love a good mechanical time piece. If you are anything like me run, don't walk away from this watch repair gal she is horrible.

So let's talk jewelry - and what a costly pain it can be - NOT AT TRACY JEWELERS - Sean the owner…read morewas more than helpful and Shannon is an absolute doll - I needed a platinum ring sized up (of which Sean checked the entire ring for anything else it might need as the setting is vintage) and a new diamond set in an older setting - I had gone to two other jewelry stores for a quote and well - I was quoted $2200 at one place and $1000 at another - however neither other place even offered to SHOW me what the new stone setting would look like and those were literally the first words out of Sean's mouth. He ordered multiple options and we found one that worked PERFECTLY. I highly, highly, highly recommend Tracy Jewelers to ANYONE who needs any work done, or even their selection of jewelry is insane - stuff you don't see everywhere. Legitimately wont go ANYWHERE ELSE for our jewelry needs! Thanks Sean and Shannon for all your help! Once my rings are completed I'll post pictures. UPDATE - picked up my rings today and let me tell you - I teared up with joy. SEAN you are quite the miracle worker! I could not have asked for a better result! Will not go anywhere else!

Tracy jewelers has always taken care of my needs. From broken watch bands to re-fitting gold…read morejewelry, especially bracelets, they have always done an excellent job. And, I love the fact that they're local.

I have now gone into Cheryl Burchell's twice and have had to most amazing experience each time…read more Thank you guys for being so genuinely awesome!!! I enjoy you all so much. Happy Holidays!

Cheryl and her crew behind the the glass have always exceeded my expectations. I have had several…read morecustom pieces created by Cheryl and have learned the her visions and ultimate creation is always far beyond my wildest dreams. Cheryl's passion for her craft is second to none and her work is well worth the charge. Speaking of charges, my Daughter got a quote from another design center for her wedding ring; Cheryl's price was almost 40% less. The end product was magnificent. Jon

Gary came highly recommended as a local Coeur d'Alene jeweler and after reading the reviews on his…read moresite I gave him a try. He exceeded any expectations I might have had and then some. It was a real pleasure to do business with him. His is a business that goes above and beyond, you will not be disappointed. Thank you Gary. Sincerely, Linda Miller

Coeur d'Alene Fine Jewelers is my only stop for jewelry repair. I have a distinctive silver and…read moreturquoise cuff bracelet that had broken. Nathan fixed it with finesse. Several of his comments about jewelry convey that he really loves his work and that he has a passion for artistry and creativity. If you need to sell silver or gold, I highly recommend Gary. He is knowledgeable, highly experienced and trustworthy. Everything about Coeur d'Alene Fine Jewelers is top-notch and a cut above!

Great people working here and they did a fantastic job with converting a bracelet into multiple…read moreitems of jewelry. They were also able to replace the batteries on several different types of watches. Thank you!

They were very helpful is determining some stones that I had from my mother - super helpful,…read moreprofessional and very easy to deal with - I will definitely return when I am in the market to buy any stones, jewelry, etc

We recently bought my engagement ring at Jewelry Design Center and are super impressed! The team is…read moreamazingly knowledgable and friendly, with a wide variety of beautiful, quality products in their well-designed facility. Owner Denver took a ton of time explaining diamonds & settings to us so that we were comfortable making decisions. There was such a great selection, including of JDC's own designs (which we went with) with endless options for customizations, as well as many vendors. I am super excited to buy my wedding band through JDC, and then other jewelry in the future!

Visited this place shortly before I deployed, so I have to start off by saying even 6 months ago I…read morewas impressed. What a knowledgeable, friendly, inviting atmosphere and staff. Fast forward 6 months later I return and stop in randomly on a Sunday to get the rings and some more jewelry cleaned/inspected... BIG S/O to Nathan for being so passionate about what he does and ensuring I take care of a ring so important to my wife and family, 100 percent recommend this place to any and EVERYONE that cares about their jewelry! Nathan my man, you did the wife and I a solid! Much appreciated!