RENTERS, BEWARE!!! Things started out fine, but quickly went…read moresour. Communication is infrequent and poor. Unless, they needed something or were coming to accuse us of lies. So many issues but the FINAL straw for me was our dealings with Jenn. As per my lease, I submitted my photo inspection, when requested, AFTER our 6 month mark. About 1 month after this, my own home purchase was complete and I slowly started to move things over there, although I don't need to explain myself, I am travelling a lot during the holidays and didn't have the time to get everything done at the end of our lease. Our lease ends 1/31. Being proactive. There are 4 people on our lease. Only my fiancé and I are in the process of being between both houses. The other 2 tenants are still at the house full time. WELL WITHIN THE CONTRACTUAL OBLIGATION OF OUR LEASE. Well one evening we get a wonderful text from Jenn, asking if we ALL vacated the property. To which, we replied no and explained the above. The response "Well can they cover the rent by themselves?" FIRST OF ALL, my rent has NEVER not been paid in full, it has NEVER been late, our utilities are still on and paid for, AND it was stated at the beginning of the lease, that the only 2 people responsible for paying rent are my fiancé and I. Paying MY rent is MY business. Especially when I have never made it any kind of issue for you. It is always paid on time and in full. My blood pressure flew through the roof. I can't believe how unbelievably unprofessional this was, not the mention the fact, it was downright RUDE. In addition, this should have been a phone call discussion, but as per usual, there is minimal and awful communication... Until GRPM needs something. To follow up on this, out of no where I am asked for permission to enter for an inspection a week later. If no one can be there "I WILL need permission to enter." Again, this should have been a much more professional phone call and discussion. I've already provided the what was asked for in the lease. I still made the effort to be there, and requested a better time frame than "9-5 on Friday" because I have dogs and A JOB. I won't be giving permission to enter when I am not home, to people I no longer trust. This "dire" inspection was changed 3 times. All because GRPM has no respect for other peoples' time. When you send me a text, to have me CONFIRM I will be there on time, only to turn around and reschedule for later in the day. Sorry, but no. Try again. Second time, I get a text 27 minutes before my scheduled time saying "I'm running late" when you AGAIN confirmed the time the night before. Frankly, I've already wasted an hour of my day driving to the house but go off. I turned you away. I don't run on your schedule. FINALLY, after me being a bitch, we get on the same page. Low and behold the poor girl doing the inspection DOESN'T EVEN KNOW WHY SHE'S THERE. "This is usually done as a self inspection." Girl, I already did that a month ago. Basically, GRPM is being petty because they think we moved out and violated our lease. Well, the lovely inspector gave a raving review of how awful your company is and stated she was already looking for a new job after only being there a few months. High employee turnover... also a great look! The saga only continues moving into our move-out. I had to call, text and email multiple times to try to get the move-out instructions. I'm glad I did, because that's the only way I knew my utilities had to remain on an extra 3 days for the inspection. For 1 month, after returning the keys, we heard absolutely nothing about the inspection or any claims on it. 2 days before their 30 day period was up, we get a text about the claim made and asking for our forwarding address. I replied within 10 minutes... with the forwarding address and asking for pictures of the supposed damage. As per our lease, we have 15 days from receipt of the claim letter to dispute. I kept asking for pictures. I kept getting ignored. A few days later I received the letter in the mail... so it's clear you saw my initial text message because you used my new mailing address. 15 days later, I receive the email stating my payment has been initiated. STILL NO PICTURES. Imagine if I didn't uphold my end of the lease. You can bet your ass they'd be pursuing me. But they think they're above the law of the contract THEY wrote. Disgusting. Maybe I should pursue legal action to show these idiots, yet again, they ain't it. GRPM is full of crooks. You can tell by every review written here. Their customer service is abysmal. It's clear that people who rent from them and people who rent their homes with them, are all treated poorly. The fact that this company is still operating is beyond me. I'm truly disgusted with the behaviour, lack of professionalism, and audacity of the GRPM team. I would not recommend renting from them to anyone. To Bruce, Jenn, and every other moron at this company - you suck.

Absolutely the worst people to try to deal with. Their automated system is extremely hard to…read morenavigate. They will not listen to you if you are having a problem and need their help.

I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

Kellar always responds quickly to any situation that may arise. Every contractor they send to…read morehandle an issue has always been very experienced and professional. I would recommend Kellar to anyone.

very unprofessional, combative, and difficult to work with. In property management the…read moreowner-operated very unprofessional and we received charges for services not rendered. When showing proof he refuse toAcknowledge or respond. Some of his practices should be reviewed by a higher Real estate authority. He tried selling our house without providing estimate sheets before closing and he wasn't successful with closing as his paperwork was questionable from Us and the buyer. Make sure to read contract thoroughly and Hire a lawyer before signing if this is your only choice. He also threatens many times throughout the contract his affiliations and ties with the police department, and Reale estate board and he dares someone to mess with him he will ensure to call in favors and he runs Clay County. He canceled contract after we questioned his charges and this is the best thing he did for us. This is based on my 20-month experience of working with PMIand it's owner.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

I can't say enough about our experience with Kay Lyerly of Berkshire Hathaway. She is knowledgable,…read moreconscientious, and kind. She communicates quickly and often, always clearly explaining steps beforehand. She was willing to meet with us as often as we asked. She was able to provide referrals for numerous professionals for any work we needed for our new home, all people she had tried and trusted. Working with her made buying a house fun and easy!!!

When we drive around our favorite neighborhoods and see Berkshire Hathaway signs in the yard, we…read moreknow that that home is quality. We didn't know much about this company until we moved here, but learned that they are a newer firm that bought out Prudential Real Estate. When you see their signs, you can tell that they have high standards of doing business - the signage is just very professional, noticeable but doesn't look like a child designed it. When you walk in this office, that story continues. Recently remodeled, this location is very nicely adorned. When you come inside the fresh clean decoration and coloring feels welcoming, and this is continued by the staff greeting. The front desk staff, broker, and agents are all courteous and make you feel like you truly have their full attention. I've had the pleasure of speaking with the broker and I can tell she truly is there to help others. The unfortunate thing is that the office is kind of hidden in this strip mall of sorts... you have to know its there to see it! I can't say much more, as I did not work with a Berkshire agent to buy our house. My wife recently started calling this place home base and is an agent with the office - she says it's a great brokerage with which to partner. From doing some open houses with her, I've talked with people and they all seem to have a high opinion of the company. That's all I can say without writing something to lead anyone on - a little conflict of interest ;).

Concerning Experience with Cindy at Bold City Realty Group…read more As local investors who operate at a high volume, we've had the opportunity to work with many great agents and can easily spot when something isn't right. Unfortunately, our experience with Cindy was disappointing. After agreeing on a deal and signing the necessary As Is purchase documents, we began due diligence ahead of schedule. However, we later find, the listing was updated to "highest and best." When we finally heard from Cindy, which just happened to be after the highest and best deadline ended, she mentioned she had been out of the office but received some REALLY GOOD offers she was legally obligated to present, fair enough. However, this left us asking: After both parties agreed to a mutually fair deal and we had signed all documents on our end, why did it feel like our offer was being shopped around? This entire process wasted valuable time and resources for our team and contractors. As investors or agents representing investors, I'd recommend proceeding with caution when dealing with Cindy. While we typically don't write negative reviews, this experience was unprofessional and a significant drain on time, money, and energy.

Cindy Lee is a phenomenal Broker, she has been in this business for a very long time and her…read moreknowledge and expertise shows. She is highly dedicated to the work she does. I highly recommend her for all of your real estate needs!!

I asked Natasha Baumy to be our realtor because she was a friend. I started talking to her back in…read moreJan 2018 about wanting to move into a new house because my house was no good. She said its fine, she got me. I told her we wouldn't be really ready until Feb 2018 when our tax money came back to fix up our house, but she kept texting us about deadlines before that, nagging us. Told us to get all our "junk" out of our house. I felt fustrated, then she took pictures of what was done and ready in our house. The pictures were horrible! I asked her if we could have no one's and she said no. Its to hard to up load them so if we was to take pictures again, it would be of crappy stuff in our house that wasn't ready. She assured us that she knew her job. I was upset about my pictures. We were still working on getting our house ready to sell and the build DR Horton we were using told us we couldn't get a loan because they didn't except my husband's job as Temp. Natasha kept telling us to get a letter from my husband's job but his job does not do promise letters. When we finally got denied for getting a loan, we went to look at new houses. She told us she wouldn't help us get our binding payment back from DR Horton and she was upset we went to look at a new house. We were loosing our home with no where to go. We were closing May 2018 on the home we were selling. We had to ask help from a broker support because natasha refused to work with us. Then we had to leave our house muliple times to allow the buyers to see our house. Natasha never asked us it these times were ok, other then demanding we leave our house for the buyers. I feel she worked in the buyers favor more because they initially asked for $15,000 off of our asking price and for pur riding lawn mower. Natasha said she would no negotiate for us. That was the final answer, take it or leave. A week later at random, they asked for $10,000 More off and that was the lowest we could go. I feel she did not help us out but told us we had deadlines. When we were listing the house, we asked for it to be "as is". She changed it without us knowing and she did not mark the washer and dryer on the contract. She told us we were good to take them. But she wrote on her MLS, the house comes with certain items. The disclaimer at the bottom of her page said nothing written is guaranteed. She told us after we packed up our house that the buyers wanted an unreasonable price for 2 time used washer and dryer or them back. We had to dig into our professinally packed uhaul to get them when we did not have too. Then we were supposed to close May 1st, got moved to May 11th, then to May 18th. Natasha told us we had to be out of the house originally 4 days prior to our closing May 11th. We said by law we didn't have to be out until closing but she said its what the buyers wanted. We had to disturb our lives sooners then closing. Then closing moved to the 18th where the buyers requested we dont go to our house after the 11th. A house we still owned and we were told not to go to it at all. There was a person at the time creeping around our house. I was worried that he might steal something from our home while we were not there. Natasha said if that happens insurence will cover it. Natasha did not tell us what time our closing was and after we closed on the house we were selling, we closed on a house we were buying May 23rd. She had no contact. When mentioned a gift for closing, we were asked what colors we liked. We told her our wedding colors, green and purple. She said our wedding colors sucked and that we would get cleaning supplies. I was offended. I would not recommened her to others because she does not represent people well. She did not help us find our home we bought. So I am not sure how she does there. She only got paid because she was our realtor at the time.

From the owner: When it comes to finding a home, Exit Real Estate Gallery provides you with time and knowledge in…read moreevery home you buy. We will sit down with you and recommend financial lenders along with information regarding the area you plan to move to. Our goal is to help you find that perfect home. When it comes to marketing a property, Exit Real Estate Gallery focuses on results for our sellers. We develop a complete advertising campaign that includes Publications, News Papers, Direct Mail and the Internet. Through this multiple advertising blitz, we can insure you that your property will be given our best ability and expertise. We are eager to help you in all your real estate needs. When it comes to a full service real estate company, we put the art in real estate at Exit Real Estate Gallery!

We had Debbie as our Leasing Agent and Becky as our Resident Relations Specialist. So far this…read moreprocess has been easy and everyone has been helpful. As I read these reviews I chuckle a little bit because it's very clear that a lot of people don't understand the rental process. The reviews are nothing short of hilarious. We are moving to Jacksonville from Chicago. Everything has been set up and is working properly i.e. the smart home app, etc. Debbie was very clear with me about how the process worked and I've had no problems getting in touch with people directly. We'll see what happens when we actually get inside the house in a few weeks, but so far everything has been done the way leasing companies do things.

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

Tiffany of Fla Real Estate Endeavors is one of the most hard working and knowledgeable real estate…read morebroker/agents I KNOW! She and her team, notably Dahnine, always have their clients best interests at heart and make the sale happen. And to top it all off, she truly lives and breathes "profits with a purpose" by giving back to those who work so hard to make our community strong and vibrant for years to come. If you're looking to sell or buy a home, you only have to look for one brokerage, Fla Real Estate Endeavors!

From the owner: At FLA Real Estate Endeavors, we are a boutique style brokerage built by local real estate…read moreprofessionals with a specific focus on our communities. We are dedicated to exceeding your goals so

She's over at Coldwell now but we have no complaints. Went above and beyond. Good follow through…read moreand we would recommend and use again if we buy in the future.

Top notch service from start to finish. Excellent communication and an absolute pleasure to work…read morewith. You won't regret choosing Rhiannon as your realtor. I've used her now on both sides, to buy and later to sell the same house. For buying she was absolutely the advocate you want to have on your side, following through with inspections and a wealth of info for contacts when dealing with repairs/construction/etc. When I went to sell, she came prepared with a strategy that involved professional photos (they turned out amazing and are SO KEY to selling your house these days.. seriously, don't go with a realtor who tries to take their own!), a pricing strategy and open houses. Best part is that when you're with her, she's with YOU.. and only you. When you're looking at houses she knows you need her eyes on it too so she's not answering the phone, she's not texting, she's there next to you answering questions, discussing pros and cons. Absolutely invaluable. I tried to get her to come to my new town to show me houses there but she's a Jax girl through and through. Lucky you, Jacksonville!