Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

A true family business that cares about your investment, I learned early on that if they recommend…read morefixing or doing something, do it, as it will just cost you way more down the road is the best advice I can offer. Every year, my baby girl just keeps getting better and better every year.

GREAT STAFF, AMAZING SERVICE. Highly recommend. Truly care…read moreabout customer needs. Very time efficient as well.

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

Great experience. Very friendly and helpful staff. I will rent my next pontoon boat from this place!read more

Our first visit. Staff are very acknowledgeable, but we waited to have our order for at least 15…read moremins. Server was distracted. Food is good but price is high of how much amount they serve. I wanted to have half bacon & sausage, server says they don't do it. I was hesitant to leave, then the fire alarm went off. It was very loud. Apparently the chef burnt something in the kitchen. Place is clean & it looks like it just got remodeled. Beautiful water view. Am I coming back maybe. But if I have to wait that long to order my food. NO THANK YOU!

I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

Bought a new funseeket 4yrs ago have it in capecoral fla I've had many new boats and this one has…read morebeen awesome the folks at fox lake harbor were wonderful to work with i highly recommend recommend them

Terrible sales department. The salespersons effort was minimal and frankly indifferent. We ended up…read moreat Skipper Buds and bought a new TRITOON. Great deal and the salesperson was excellent. I can't believe anyone would buy from fox lake harbor. Very disappointing.

Friendly and respectful , very knowledgeable and helpful . Can't wait to get the boat backread more

five star converted our shoremaster lift from V hull to pontoon rails did a great job showed up…read morewhen they said they would.

Update boat motor im need electrical disgnostics & mechanical ck top & bottom motor & electrical…read morewires

Megan. Since then, purchased 4 more Harleys for a cost of over $100,000. Sad that my letter was…read moreintercepted. I used to love Honda. Now own two.

I purchased our tritoon from Fox Lake Harbor at the 2024 boat show in Chicago. The sales experience…read morewas very good and believe we received a fair trade-in amount. They were also very accommodating when we had to reschedule the boat pickup twice. However, it's been all downhill from there. First, they did not remove and return a number of personal items that had been stored on the old boat (approximate value $200).They initially promised to get them back from the buyer that bought my trade, then it was we'll make you whole and now....crickets. Second - the new tritoon died with less than 6 hours on the motor because the wiring had been installed incorrectly (which they stated has been a known problem but apparently didn't bother to check prior to delivery). I paid $462 out of pocket for the repair and sent the receipt for reimbursement. But, rather than paying me back, they have me stuck in the middle while they contact the manufacturer. I have only dealt with "Mike" up to this point and have become very frustrated - he rarely responds to texts or returns my calls. The few times we have connected live have been non-productive. So I'm at the stage of escalating (any suggestions from others appreciated). I was also advised to file a police report for stolen property but hopefully don't have to take it that far.

Have to admit, I'm surprised by the other reviews because they didn't reflect my experience at all…read more I had a dead battery and wanted to get on the water that day, the folks at the counter as well as the technician (Dave) could not have been more helpful. I found them all to be friendly and very accommodating. They even fixed my ski latch/hook without even charging me. I'll definitely go back there when I need my boat to be serviced.

I won a free boat detail from The Boat House of Chicago through a TikTok giveaway, and I couldn't…read morebe happier with the experience! My boat looks absolutely amazing. The detail crew did an incredible job and you can tell they really take pride in their work. They had the entire boat looking great in just one day! Connor facilitated everything for me and made the whole process extremely easy from start to finish. Great communication and great customer service. A huge thank you to Connor and especially the detail crew for all the hard work they put into making my boat look this good. I would absolutely recommend The Boat House of Chicago and will definitely be using them again!

A follow-up to my earlier experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). After…read moremany failed attempts, they have finally gotten the motor to run -- but the boat will only move forward. It won't go in reverse, which means it still isn't usable. When I called back about this, I was told that their job was only to make the motor run, not to make the boat drive. That response says everything about the service department here. A boat that can't go in reverse can't be launched, docked, or operated safely, and being told that isn't their concern is unacceptable. My dealings with the service department, and with Tanner in particular, have been consistently frustrating. I've been more than patient through repeated failed repairs, and I still don't have a working boat. I would strongly caution anyone before relying on this service department.