Very upset that REI would not honor It's one year guarantee.I have been a co-op member for over 20…read moreyears and went in today to return two pair of Hoka shoes where my toes had almost gone through the fabric while walking in them. They would not honor their guarantee because they said there was wear on the soles. That is what happens when you walk in shoes, the soles wear down. Just neighborhood dog walking nothing extreme. They tried to blame me for buying the wrong but I had them fitted at that store and bought from that store less than year ago. I am completely disillusioned with REI as they do not honor their own guarantee.

This rei location has a large selection. They had some clearance areas and I found a nice hydrating…read morebackpack! Pricing varies from low to outrageous, but I feel that's how sporting goods/outdoor gear runs. Cashier was Joey and he explained the membership to me. I decided to join at this time as there were a decent amount of incentives and coupons.

This was formally Uncle Dans. Considering there's lots of stock, the Store is wheelchair…read moreaccessible. Staff was friendly but not pushy during Small Business Saturday. Lots of outdoor wear. Coats hats boots and more! Also has toys for kids.

Amazing customer service. I had bought a pair of Hoka's. Wore them all day. i was very…read moreuncomfortable after wearing them. Tony told me to wear them a few more days. I tried them a few days. I was reluctant to return them. Gearhead took them back. No problem.

First time in a Sierra store. I didn't realize they were also part of the homegoods/tj maxx/…read moreMarshall's group. This location has a large selection for activewear clothes. Women's clothes had a larger selection than men's. They also carry some food items. Check them out for some good deals on brand name items.

In August 2025 my wife and I purchased a suit case from Sierra after looking for one for months…read more Our vacation was after thanksgiving so we didn't use it for 4 months. When we used it in November for the first time everything was fine until we tried to use the handle, after all the clothes filled up the suit case, the handle wouldn't not pull out. We went the entire trip pushing around the suit case without the ability to use the handle. I waited until January and decided to take the suit case back to the store after only using it once. I just wasn't right. The store could do nothing and recommended calling customer service. I called customer service and they asked for the date of purchase, my tjmax credit card number, my name, address, phone number and E-mail address. They said that they would research it and get back to me. 5 days later they got back to me and said since it was past the return policy date they could do nothing. Really! Why didn't they tell me that up front when I provided all that information. What a waste of time! Never did the customer rep. or store say anything regarding the return policy until they decision was made. Now I'm stuck with a suit case with a handle that doesn't work. They just lost a customer and they don't care. I have other choices like Amazon, Costco, Sam's Club or Kohls. Not Sierra!

05/17/26 - I love the merchandise @ North Face but I'm not crazy about the prices. They have some…read moregreat merchandise but I find their merchandise to be a little on the pricy side. I'm going to South America later this year so I'm trying to find an inexpensive light weight waterproof jacket or poncho. They have a number of jackets that are waterproof & windproof but I find spending anywhere from $160 - $300 for a single use jacket excessive. I'm thinking maybe a poncho that can roll up into a tiny pouch & be attached to a carabiner might be a good idea & far less expensive. This would also save luggage space?

Jermaine Maria and Ayanna were the absolute best. Great customer service and super friendly!!!read more

The Gurnee location Bass Pro Shop has a good selection of sporting clothes and many unique items…read more We were greeted very nicely at the entrance by Bob. They have a shooting range as well as the marine aquarium with fish species you'd find in the area lakes. I noticed that depending on where in the country you visit one of their shops, there's always items that are exclusive to just that state. In my own opinion, sale prices aren't really a good deal to be found. They don't mark items down much.

Was very disappointed. We took a kid here to play the game and it was all broken. To start they…read morehave taken half out probably for that reason. The change machine broke no change. A lot of the items don't do anything when you hit the sensor. Very underwhelming and disappointing. We did walk around and see the fish and check out the store some. I did see an item I wanted with of course no price and the check out like was long and only one person ringing. I did grab another associate and they were able to check price. I asked them to hold it and I would be back to get it. So they said ok. I go in the mall for less the. And your I had to get my other people. We go back and it's gone. And I looked around no more left. So essentially I was not able to make my purchase very disappointed. Nice to walk around hard to spend money

Juile up front was a great help and such a sweetheart definitely should be the manager since we…read moreasked for the manager and he (Dan) was busy to come up and said we need to wait! Tamera definitely hates her job we asked for shoes in the back and they don't have them but when asked up front they did in deed have them! Blake was very helpful and brought us the shoes that Tamera said they didn't have! What are the odds! Lol!!! When another customer asked what her problem was we agreed she was little nasty! Dan did talk to us, telling us he's short staffed. Sadly, the staff he had "helping" customers don't have a common decency with customer service skills! Tamera should definitely be working at an Amazon warehouse where she doesn't have to approach customers. I've been to multiple Dicks sporting goods, by far the worst experience I've ever encountered!!

I stopped by on Thursday to purchase a Bulls SeeRed 2022 playoffs T-shirt. Mariana helped me find…read morethe shirt, and let me into the fitting room to try it on. I also had an excellent experience with James, who was my cashier. Tough loss last night for Da Bulls, but hopefully we can rebound in Game 4. Who knows, maybe I'll be able to come back in June to purchase a Chicago Bulls 2022 NBA Champions T-shirt. A boy can dream, right? Much gratitude to the entire team at DSG VH.

You couldn't ask for a more knowledgeable place to go. If you want to learn how to fish lake…read moremichigan you must stop here before you go out.

Lake Michigan Angler is the most complete salmon tackle shop in the entire Great Lakes. They have…read morehundreds of dodgers and flashers plus thousands of spoons and a great selection of casting and river gear. The best part of the store is their knowledgeable staff; especially that guy who kayak fishes. All salmon fisherman need to stop there.

This lakeside club is the gem of Highland Park! The cozy clubhouse on Lake Michigan with canoes,…read morekayaks, sailboats and friendly members of all ages is our favorite place to be in the summertime.

This place is a hidden gem that's underutilized. For less then $300 bucks, a beachfront clubhouse…read morewith a huge deck including grills, tables, kitchen, showers, equipment, storage, and free to use club equipment such as kayaks, paddle boards, windsurfers... I'm here almost everyday. I can't understand why this place isn't completely packed with members all summer.