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    Trailer Manufacturers

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Trailer Manufacturers

    Trailer repair

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    2 years ago

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    James S.

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    Trailer City

    Trailer City

    3.3
    (10 reviews)

    I called yesterday to see if I can get a hitch put on my vehicle because I wasn't really sure if it…read morewas even possible because of the type of vehicle I own. The man on the phone asked if I could drop it off and I could get picked up by someone because it would take a little while for my vehicle to be finished. I said yes that I have family in the area, and confused, I asked if he wanted me to drop it off right then. He then continued to laugh at me on the phone and told me absolutely not. I left my phone number with him anyway to see when an appointment would be made for me and he called me today and promptly said "it's 3 hours of labor, so $300" meanwhile I have been quoted $150 by several other well known franchise companies. After stating that it would be $300, he then told me "I did research and your car is going to be a real pain in the ass to do. It is a lot of labor involved." I found the people on the phone to be quite rude and I felt as if he was speaking down to me almost as if I was belittled. Might I state, at the beginning of the phone call, I stated several times I did not want an appointment with them because I didn't want to do business with them after the first phone call. Then, when I said that once again after his very rude comment, he said okay and hung up the phone on me. I'm a very educated person and I honestly feel as if the people who answered the phone were quite sexist being that they laughed in my face like I was just another stupid person. I researched how the hitch needed to be installed on my car. I know the labor that needed to go into it. I did not need to be told by whatever child called me that my car was a pain in the ass. I absolutely would not recommend these people. If I could give them a half star I would.

    I rented a popup trailer from trailer city in commack for the week and it was our first time and…read moreworking with Pat was a pleasure, he explained everything and the camper was the perfect size. I look forward to planning our next family trip from them. Thanks Pat ! Again Susie And Buck Trady

    K & M Truck Repair

    K & M Truck Repair

    3.4
    (5 reviews)

    Crooks! Took one of the trucks in for inspection, first time trying this place. I brought coffee…read moreand doughnuts for tip when dropping off the truck. It failed because they said I needed brakes mirror and wipers and said the hanger bearing needed to be replaced. Ok I said I'll bring it back to my shop which took care of the trucks past 10yrs to check the brakes as I just did full PM service. First red flag I just did pm service. Second red flag they had pictures of everything except the brakes and drum. The big man manager in the shop proceeded to tell me he took off my wheel and the screw holding the shoe scratched my drum and I also need drums. He told me this in front of a woman sitting in the office as well as the guy behind the computer. I go to my shop 1st off the lug covers I glued them and as I'm arguing with my mechanic he shows me the lugs still glued meaning they never took the lugs off. So he then takes a tool and measures the shoe from the back of the wheel without taking it off and what do you know it's not low at all so I tell them take it off anyway I want to see the drum. No scratch brakes are fine. I call and confront the guy. The same guy behind the desk he tells me what notes are on the computer not what he was telling me in person the day before. I told him about the lugs being glued he said oh we didn't take the wheel off we measured it. Where's the picture like all the others. And how did the big man see the scratch inside the drum without taking the wheel off. He stays quiet and says bring it back we will make it right. You think soo. Then I proceed to tell him about the coffee and doughnuts he says just because I brought it doesn't mean I pass. I said I know never said that. I said I brought it as TIP= TO INSURE PROMPTNESS! Not to pass. They took the truck in at 8:30 at 11:30 they say there getting an estimate ready for me not telling me I'm going to need to fix anything so at 3 I go there it's still in the shop that's when the big man tried to run game on me my drums and shoes no good. The coffee and doughnuts was to try to get the truck out faster not sit in a bay for 6-7hours while plotting on a pay day! If you didn't want a new customer should have just said busy. I asked how much for PM service the guy told me $895. What's that include? Oil change , oil filter , 2 fuel filters and grease. Really. Beware of this shop if you first timer.

    Fantastic! Friendly, knowledgeable, and always gets our truck t back to us as quickly as possible!read more

    Trailer Manufacturers - trailerrepair - Updated July 2026

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