Never had issues here. Great conversations and knowledge to be had. Prices might be a little high but the knowledge compared to the big box places is worth it. A lot of the complaints here seem to be people who bought a part elsewhere and expected a service on the part, ie pressing a bearing, or someone who bought something and tried to return a used product. Most stores don't allow returns on products that were attempted to be installed. read more

Cashier was such an Obnoxious and racist person . I'm Hispanic and he looked st me and said Ty for speaking English!!! Then another cashier said " I know we had another one referring to another Latino " that came here an hour ago. Who the hell do you think you are?? Racist and rude!!! Do not go here as they think they're superior, thought it was about car parts and customer service! Disgusting! Heard they sell guns at this establishment? ‍ read more

The sale person Richie. He's rude and has no respect for anyone who walks into the store. They don't care if they make a sale 0or not their Arrogant and overpriced. read more

It turns out if you don't buy the bushings from them, therefore they will not press yours in. I had already removed the bushing. They just had to press the new one in. Frank the counter guy is rude and just left me hanging there. He told me he doesn't do that. The other guy does which I waited 20 minutes while he was selling ammunition at an auto parts store to tell me no overpriced a family business that soon will close due to rock Auto and they're rudeness read more

Will never go there again rude older man has no clue about cars . Couldn't get a word in . The best thing is to order on line . So if you think Mars is good think twice an run !!! read more

Went there for a part today he told me is was not the original part he was wrong I owed the car for 40 years then he got pissy and told we yo ho yo auto zone . Dont like calling people names but he was a big asshole.he's been there for ever , I had a problem with years ago , you don't treat people like that . If you go thete don't get him thete is somthing seriously wrong with him. They hsve a lot of hard th find parts ther but will never go back.big attitude. Nobody knows everything. I was tell me about my part. You said it was two pieces I'm telling him no it's one piece. He don't know what he's talking about. read more

these guys have been a landmark in bay shore since the good old days if you need it and your local yokels do not MARS has it. no bull no brag they are your best source for auto and marine parts. and they are an FFL RECEIVER. their longevity in Bay Shore is fantastic. read more

Why go anywhere else? Go to Mars and you will find what you need. You will be assisted by knowledgeable professionals.

My husband went in for wiper blades. Employee brought out a set, said "63 dollars". Husband must have looked astonished at price, employee said"well, you think about it". Promptly went to nearest dealer for our make of car, walked out with a set of wiper blades for 27 dollars. read more

I have been going to this store since 1977 when i moved to long island. I have since moved to New Jersey and I still continue to go to Mars auto because I can always find the parts that i need in stock. And i like the personal attention that you receive Not like the corp. stores I will always do business with them. Customer for life. Frank A. read more

Came here on a recommendation from a family member and was pleasantly surprised. Impeccable service and employees who are looking to genuinely help! read more

Came here once to get a wheel bearing pressed out and in, they charged me 40 bucks which was totally worth it. Came back again for another one and they charged me 80 ! Same car same hub same bearing but skyrocketed price read more

If you can't find it anywhere on earth, try looking at Mars. The most knowledge guys in the business, and gentlemen to boot!

My family has been going to Mars Auto forever. They are not flashy, fancy or clean! But it's a great store with curtious employees. Mars is like the old art supplies stores stocked with everything you could possibly need or want. read more

I would give zero stars if I could. I just bought a part from this store. The salesman asked me for the part and I went and took it out of my vehicle to show him. He thanked me for showing him the old part so that he could match it up with the new part. I bought the part and put it right into the vehicle in front of the store. Unfortunately, the problem wasn't the part that I just bought. I walked back in and said this part isn't the problem. The store owner refused to refund my money. I told him it has been 30 seconds since my purchase and you watched me the entire time. He still refused to refund my money. I will NEVER return to this store. DO NOT GO HERE! read more

I just brought back a battery I had purchased 11 months ago. I needed a just yesterday. The AAA service rep tested the alternator, generator and battery. He said the battery cell was shot. He started the car with a power charge and told me I should return the battery. The Mars rep tested the battery and said it tested fine, but he replaced it anyway and told me to clean the battery terminals. I placed the new battery in the car and experienced the same problem. I then cleaned the battery terminals and the car started right up. I went back to MARS to return the new battery and apologize. I was told to keep the new battery and clean the terminals in the future and checking the battery with a voltmeter occasionally could also be helpful. The MARS rep was courteous and helpful during the entire process. I have been to this store vinous times over the years and have always found this to be the case. read more