Prompt and professional, as always. I live in the county, which usually adds extra cost ex…read more deliveries, or time delays/limitations ex. only certain days of the week. I called today after 4pm after my hot water tank stopped working, they showed before 6pm same day. Prompt and professional as always.

I contacted 5 companies to replace my HVAC system. CK Mechanical was very knowledgeable as to what…read moreI needed, easy to contact with any concerns or changes I desired. There technicians were excellent. They also gave me the best price and warranty (parts and labour) for the same comparable units that other companies quoted and even got me an instant manufacturers discount for researching American Standard (Trane) units as one of the most reliable units in the market. Ron Swintak

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

The installed my home sprinklers system in 06-22-1990 It's been working since 2025 When DTE dug…read moreup 1/2 of my driveway looking for a gas line and found nothing. A treasure hunt but no gold to be found. So they tore up the left side of the driveway and bingo the found the line. They also replacement an electrical tubing W/ wires to get the street lamp to work. But still no lights. So they dug another hole on the right side of my driveway. And bingo they finally hit gold. So What they did to fix the three sprinklers lines. All failed due to poor workmanship. With the help from Aqua Mist I have the parts to do the job the right way. No bubbling water coming up from the ground because of the lack of skills. I will do the job the right way and they won't leak. Great staff very friendly Thank you, Florian Nowicki, Riverview, MI

I have had my fireplace for over 10 years. It still works great, I get the glass cleaned once a…read moreyear and they check it. I have never had one problem with it, and it's one of the best things I put in my house. This house had one of those old-fashioned woodburners which was dangerous and always smelled like ash from creosote falling behind it. I hated it so replaced it with this and I love it.

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

Al arrived little early and gave me heads up when he was on his way. He was very down to earth…read moreperson. He explained everything and answered all my questions. He inspected and cleaned our chimney for first use and there was not a single dust left when he was done. They were very responsive when I messaged them on Yelp and when I called. Chose them because they are not just a great family-owned business but do a professional and clean job. They will have my business when I need anything done with our chimney. Thank you again!

Many people think that they will get the best deal from larger box stores, however, I found that…read morethis store offers so much more. Friendly staff and wide range of product options which made my visit a positive one. Obtained expert advice when looking for a new BBQ while taking advantage of the US / Canadian exchange.

From the owner: We are a leader in the gas barbecue industry with over 40 different models on display from such…read moremanufacturers like Broil King, Weber, and Napoleon just to name a few. With over 30 years of experience the staff can help you make an educated choice as to which grill will best suit your needs. The fireplace division is growing every year. The large burning display allows the consumer the ability to actually view the models before purchase. The staff is well versed on the operations and installation of these units and can answer any questions you may have. Patio Palace has been profiled many times by the London Free Press, Windsor Star and National Publications such as Casual Living and Hearth & Home magazines. With one of the largest displays in South Western Ontario they can guarantee the right fit for their customer's needs. The staff at Patio Palace would like to invite you to visit one of our locations to experience our approach to Casual Living and Complete Customer Satisfaction.

$100 for a quote... then when calling them to actually do the work, they haven't responded. To…read moreseveral calls.* I'd like to get this work done, but D&F doesn't seem interested in doing more than taking the $100 for the quote. *Note the phone number on the quote (313-870-8755) does not work. Called the number on Yelp, which is oddly similar.

We were having issues with our hot water tank going out and after replacing the burner of the tank…read moredidn't work, we thought it might have to do with the condition of our chimney. We contacted D & F (saw an ad in one of the coupon magazines delivered to the house). Dimitry did a thorough inspection and made suggestions to us on chimney and water tank venting issues. He was very polite and took the time to get the job done right; it never felt like he was rushing. Very reasonable prices. We would recommend.

I have nothing but praise for this company. I'm moving this week and my fireplace stopped working,…read morethe buyer for my condo required it to be in working condition so I set about trying to find a place to call. A neighbor recommended this place, I called today and they were able to fit me in today as well. Mike showed up and was able to diagnose the problem, clean the fireplace and fix the problem, and was in and out of my house within an hour. The cost was $400, when I called on the phone they said costs usually started at $200, but this was fine by me because I believe he had to replace a part and do a bit more work to get the fireplace to work. They do take credit cards and there are no fees to use one, also. Based on this experience I would absolutely use Ace Fireplace again if I was having fireplace issues.

Great work at a great price! They will come as many times as…read moreneeded to make it exactly how you want it!

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.