My doctor (dr Robert cook) was very unprofessional. For the last almost 2 years I have an…read moreundiagnosed nerve issue that affects my whole body's functionality and when talking to him he was VERY dismissive and kept talking over me and focused on other issues I have. He told me "sometimes these are just things you have to live with" and "have you tried alternative medicine" also he was 10 plus minutes late making our appt even shorter. My current health issues have destroyed my life in every way and every day is a battle, I just want to be better again.

Multiple providers here wrote off my complaints for years, essentially stalling my diagnosis and…read moretreatment. One of them (Elisa Apostle) actually said I probably didn't have what I DO HAVE because of how calmly I spoke about the very severe pain. At the time, I questioned myself. Proper care was prolonged, the condition worsened, and so did my symptoms. Years later, I saw another provider, who said they couldn't diagnose me without first medicating me for everything else I could have. Another delay. Eventually, after a flare-up, I went out of network and was diagnosed within a week. Ultimately, I had emergency surgery to remove the mass that grew while they gaslit me repeatedly. Thank goodness I finally wised up and advocated for myself.

i can actually say i going to live much !!! longer my physical checkup was unbelievable!!!! dr vu…read moreis fabulous!!!! i recommend this to everyone and anyone else you want to have someone care about you special kp

Lots of care. Drs don't spend enough time or answer questions. Office experience is excellentread more

Very neat clinic in the Hillman area of Seattle…read more I normally get my annual visits done at the PolyClinic. My doctor called out and they wanted to schedule me three months later. I called Hillman City medical to see if I could have an annual visit/labs done. They scheduled me for the following week. I went in and to my surprise, had a very thorough initial intake/work up done. Labs were done right in the room versus me heading to a lab and waiting to be called. I was only expecting my usual cholesterol and metabolic panel labs. I reported eczema and coughing during the middle of the night. I had a steroid inhaler prescribed for my night coughing fits I had ever since my COVID infection. I had been finding myself coughing every week or two since catching COVID as an awakening call in the middle of the night. I had many restless nights from the intense, successive coughing and each time, I tested negative. After two months of inhaler use, I haven't had a single coughing fit. Amazing. For my eczema, I had tacrolimus prescribed. I stopped picking up my medication because my insurance restricted the drug to prior authorization only and had been using steroids for eczema flares. The clinic was able to quickly appeal insurance and I was able to pick up the medication. Aside from thorough work up, the part I thought was neat was Dr Đang Do went and discussed my coughing fit with the other physician. Having one doctor is great but when they share their knowledge amongst each other, even better.

Great experience as a new patient. I made the same day appointment and got in right away, very…read morequick checked in process also. Dr. Dang Do is extremely professional, he takes time to listen and time to explain, very kind and helpful. I will definitely be back and would recommend the practice!

I have been looking for a new doctor since my doctor opened up a private practice far away from my…read morecurrent location. I have looked and looked over the last year and a half and did not find any doctors at the downtown polyclinic that were worth seeing---until I met Dr. Sing Hsie MD. Dr. Sing Hsie (pronounced, Shey) is a caring, attentive doctor who takes his time getting to know you. He makes sure he has all of the details he needs before recommending medication that is prescribed to you. He also wants to make sure that you have all of the information you need so you feel comfortable about the process. I highly recommend Dr. Sing Hsie MD. It's hard to find doctors that are not judgmental and act like they know everything. Dr. Hsie is a great doctor! Make an appointment already!

Until I visited a naturopath doctor, I never realized how good going to the doctor could be! Dr…read more Colston is an amazing doctor and I always learn so much about my body each time I visit. First of all, she's covered by most insurance, such as Blue Cross and Blue Shield. Next, you get full hour of uninterrupted time all to yourself. So amazing! She goes from head to toe asking about everything, including your vision, hearing, aches and pains and of course your bowels. She gives you insight into what is going wrong and why and recommends naturopathic medicine if possible. Any lab work has to be done at an external lab, but it's worth the extra effort. I've never had a more knowledgeable and attentive doctor. I highly recommend her!

I had a virtual appointment through this Multicare facility. They were late to the call, the…read moreprovider did not identify themselves at all and got an attitude when I asked if they were the doctor (they were a nurse practitioner but went into a speech about the difference between nurses and nurse practitioners). Then the nurse practitioner prescribed the wrong strength of a medicine that I use many times and it's not a common strength that the pharmacy doesn't carry. They then call me back multiple days later and say "oh your insurance denied this medicine", and I said "yeah you guys prescribed the wrong strength - most people use a different one and the pharmacies all carry a different one. Customer service rep then tries to push me to use GoodRX instead of helping rectify the situation. Then the customer service rep who called me starts talking over me, develops a very big attitude, and then tells me "oh you're not mad at us you're mad at your pharmacist and your insurance company this is just misplaced." I was like "no i am trying to tell you something and you keep talking over me." I then ask for her name and a supervisor and she says Erika and then hangs up on me. Wow. Never in my life have I had such terrible customer service. I didn't even call them- they called me. What is you with this place?

Ok care service, typical of what you find in a place like this in city…read more They advise X-ray besides the entry door. Not true. Once you are in the room and they can charge your insurance for a visit, you'll find out that they they do not do X-rays and send you to an emergency room.

I have never followed through with a PT plan until I started working with Sara…read more She's really listens and grasps the issues. She is creative on the exercises she assigns. She's also good about removing an exercise if it's not doing what's intended so I'm not wasting my time. She does dry needling which has been a game-changer for me. It's fraction of the cost or time as a massage but has the same and longer lasting results. I can't recommend her highly enough. By far the best Physical Therapist I've ever worked with.

Beautiful clean and well-equipped treatment rooms. Outstanding PT professionals. Columbia City is…read morelucky to have this service in its neighborhood.

Today was the first time I've been to this facility. I didn't know where to park but there's a free…read moreparking lot across the street from the main door. In the garage, it cost money but it's pretty reasonable. Less than $3 if it's under 2 hrs. I was there for a mammogram, so when you enter the facility, no need to check in at the main door, just follow the sign to Mammogram and check in with the front desk there. Once inside, the tech, Terry walked me to the locker room, gave me a hospital cape, and told me to take off my shirt and bra (if I take off my pants, she's going home. Haha) and put my personal belongings in the locker then head to the waiting room. After that, she walked me to the room and showed me the positions to take the scan. Terry was really nice, friendly and pleasant. The experience was not as bad as I thought. The level of care was superb. I was expecting the worst since I read another Yelpers experience before coming. Almost had me cancelled the appointment but I'm glad I didn't. Terry explained the process and what to expect so I was pretty grateful for a good first time experience.

I wish I could do 1-star. This facility does not seem to care about their patients and have made…read morethat prominent to me not just once, but 5 times. I just want to be seen and have a doctor that cares about their patients and not just ticking off the box. Every time I have had a virtual appointment my care team has been 20 + minutes late. Since this has been a trend, the care team may as well schedule the appt for when they are going to actually come on, instead of wasting the time that their patients have to take off of work and pay.

Used the automated system to cancel my first appointment with Dr. Waterman - 3 days before my…read morescheduled appointment (On Monday - my appointment was Thursday). Clearly the system didn't work as I got a form letter regarding my 'no show'. However - what really upset me was the personalized note I received at the bottom of the form letter: "We are very busy in the clinic and need appointment slots for other patients. We appreciate that you not make appointments you can't keep" It was signed by Dr. Waterman - not sure if she or her office wrote the note. Either way it was in bad form to write a shame note at the bottom for a new patient. I will definitely not be seeing her/or anyone at pacific hill if this is the way they treat new / existing patients. Their systematic mishap/bug results in a personalized nasty gram? Not that their office cares as they are so busy. Its hard enough to find a doctor, let alone one you can trust - not going to trust someone who felt the need to shame me before meeting me- or doing their homework that their systems were down. Pretty sure that is why Form Letters exist - to avoid someone writing their own personal feelings and making customers (because its America, we pay for treatment) angry or feel as though they can't entrust the individuals in who we place our most intimate needs.

Dr. Waterman was recommended to me by my former boss when I needed a new doctor, and both my…read morecoworker (at the time) and I both ended up seeing her... so our entire office was getting treated by Dr. Waterman. For good reason! She is friendly, very intelligent, and I feel comfortable speaking with her about any concerns or questions without it being awkward. It also helps that things are explained in ways that make sense, not in a bunch of medical gobbledygook. Sometimes she is a little hard to schedule, as she is obviously very busy, but she is competent and definitely someone I would recommend.