I had the most wonderful experience getting my teeth cleaned by Ms. Barbara. She was thorough and very gentle while cleaning my teeth. I truly felt like she cared about making sure I got the best dentist visit while in her care. Thank you Ms. Barbara read more

It has been a terrible experience from the beginning with Dr. Acampado and the front desk. I have never felt comfortable and I feel like she is such an uncaring and impersonal dentist. Dental care is not cheap and is so uncomfortable in so many ways and she does nothing to ease that anxiety. It seems like it is such a money driven practice and I expect a more personal touch. Not going to get it there. read more

New patient at Tranquil Denistry, most thorough care , even saw the dentist,Lady DentistDr.A,superb work, very honest , great to meet their acquaintances read more

Been going to Dr. Savage for almost 10 years now. Honestly one of the only people I trust with my teeth!

Since moving to Charlotte in 2013, I've been going to Tranquil Family Dentistry and have had nothing but great cleanings and excellent care. This review is long overdue give that I've been going to TFD since 2013, but it comes on the heels of returning from needing to see another dental office due to my insurance. Reviews are very personal and unique to everyone's experience. So mine is based on how well (pain free) my cleanings and filings have been and the attention detail and recommendations for healthy teeth. When work has been recommended, it's always been clear between what is 'nice-to-have' vs 'must have' and clarity of cost for either. Given my painful experience from the other dental office (Pearl on Tryon), Tranquil Family Dentistry will continue to be my dental care for good! read more

Office experience abysmal. The front office person is very rude, both on the phone as well as in person . I absolutely would not recommend!!! read more

I have been a patient of graces since 2008. I don't know what's happened to tranquil family. They've changed and not for the better. The front desk is always rude. The office manager is horrible and nasty. No customer service that's for sure. If you go and stay within your insurance plan to get work done, they willnotkeep you as a patient long. You must be spending a certain amount of money. Practice is about upselling and money. I will say they are good dentist, but if you're not ready to be treated brutally by the front desk and if you're not ready to do everything they tell you that you need to have done. They will find a reason to send you on your way. So don't waste your time. It'll be a very frustrating experience. I must say, I moved on to a new dentist, was not going to waste the time to give negative review, There office violated client privacy. By the way hypertension, My new dentist practice made me aware of this. I am a business owner on a much smaller scale, customer service is most important, client privacy is a must. That to anyone who wonders why this review. I wonder if HIPPA would care? read more

Choosing a dentist is terrifying. You're picking someone to be in your mouth and potentially cause you pain. Tranquil was recommended by multiple people and I am so glad I found them. I am not blessed with the best teeth, but I definitely found the best dentist. Don't let her name (Savage) scare you. Give Tranquil a try. read more

So the actual service is pretty good but get ready to be gouged for money....i missed an appointment once and they have a $50 no show fee which is totally fair and understandable. Unfortunately I missed my follow up appointment as well and was quickly notified that I now owed them $200 for this no show. Curious as to where this number came from I called and asked about the charge. They said they were sorry and would only charge 50$ for each miss as that is the policy. So long story short they came up with a $200 fee because they were mad I missed my appointment twice. I totally understand a no show fee but the point is that they came up with $200 arbitrarily and quickly changed it back because the policy is $50. After they changed the fee back to $50 I was promptly fired from coming back. See attached texts... also none of these were problems with Dr. Acampado (she was wonderful and unfortunately out) so I had to see a Dr. Savage who was less warm and helpful. my entire family of 5 has since switched back to our old dentist. UPDATE: Dr Savage called and apologized saying the 200$ request was an accident, but I wonder if they would have taken it if I did not contest it. After further thinking, the $200 did not seem so arbitrary after I realized I had a $209 with the office. After they told me I could no longer be treated there, the front desk asked if I was sure I wanted to cancel my upcoming cleaning scheduled in a few months, making it even more confusing, myself and 2 other family members went back to our last dentist after this trouble. Again I understand the need for a no show fee, and that's on me, but the point is the 200$ fee after being told $50 read more

Tranquil Family Dentistry - Original text confirmed appointment and showed that I would be charged $50 - Cosmetic Dentists Near Me - Charlotte, North Carolina

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Dr Savage is smart, experienced and dedicated to giving the best care to her patients The office is beautiful - clean, light and airy. staff were friendly and courteous read more

Called the morning of my appointment with a fever and then was charged a $50 cancellation fee. I told the receptionist that I had COVID symptoms but wasn't sure if it was COVID or not at that point. She said to come on in. Once I realized I was running a fever, I told them. I got a bill in the mail for a broken appointment. I won't be returning and you should beware also. They have also try to upsell me on numerous instances. Almost every time I have gone in there for a cleaning they have told me I need to come back for something else. They always use fear tactics as well to get you to come back like saying if you don't get this taken care your tooth may have to be extracted or you may have to have a root canal. Just stay away and don't think it will be different for you. read more

I have been going to Dr. Savage for 3-4 years now and have nothing but praise for her and her team. The first time I was there I remember telling her that I was deathly afraid of dentists. She calmed all my fears and nerves right away. I have had a root canal and a couple of filings and not once did I feel I was not being taken care of. She has saved my smile and for that I am eternally grateful. Above all, Dr. Savage takes time to educate me on all procedures and recommendations to keep my mouth and teeth healthy. Her team also works with me and my busy schedule so that I can stay up-to-date with my cleanings. I highly recommend her dental practice to all skittish patience looking for a dentist that truly cares of ones oral health. read more

All I can say is WOW! I called Tranquil Family Dentistry the day after Christmas because I literally broke my front tooth in half. No Christmas photos for me this year! I've been in Charlotte for 3 years and had yet to search for a dentist. I've been going back to CA for all my cleanings and dental work. Until now. Dr. Savage happened to be in the office the day after Christmas when they were closed and answered my call. She was kind enough to help reception get caught up with messages & paperwork. She also scheduled me for the next day, 12/27 and also 12/28 just in case there were too many appointments as she did not want to have to rush through the procedure of fixing my tooth - especially since she's never seen me before. I've been having this procedure done since I was 7 or 8 years old - I know I need veneers, it's been told to me all my life, but until insurance covers the cost, I simply can't afford $1000-1200 per tooth. Also, anytime I've gone to a new dentist, it usually takes a couple tweaks to get the bonding, the color match and shape of my tooth correct. Dr. Savage KNOCKED IT OUT OF THE PARK on the first try! She did such a fantastic job in what seemed to be a somewhat of a stressful, overbooked day and yet, my teeth are the BEST they have ever looked. She also booked me enough time to have a cleaning prior to the treatment - which was a pleasant surprise and also another very positive experience. While her name may be an oxymoron, Dr. Grace Savage is a gracious, straight shooter, no smoke & mirrors, get down to business, BEAST! She took on my broken tooth like it was nothing (realizing it was worse than she imagined when I spoke to her over the phone) and made my smile beautiful again. The entire time she was working on my tooth, she continually asked if I was doing okay - even though she had 15 other things going on around her requiring her attention. She is excellent!! And I'm so happy I can now say I have a dentist in Charlotte! Aerial was a great hygienist also! Very friendly, polite, checked to make sure I was always doing okay (I noted I was a wimp in my paperwork and had traumatic experiences in the past). Another perk about Tranquil Family Dentistry is that their dental chairs are massage chairs!! This is INGENIOUS! The whole time I was there, I could not believe this hasn't been done before - and they provide you sunglasses! No glaring lights through your eyelids while they perform their work or even better, if you are wearing makeup the sunglasses protect your eyes from the water that occasionally sprays up. Maybe this has been done before, but I just haven't been to the right dental office, until now. :) Thank you, YELP! for helping me find Dr. Savage & Tranquil Family Dentistry! read more

WOW, WOW, WOW! I have been looking for a new dentist since my childhood one could no longer work with me (the search has been a couple years). Anyways, I just happened to stumble upon this place - mostly because they accepted my insurance and it is not about half way from home to work. Everyone is super friendly and polite. The chairs that you sit in actually massage and help relax people! Doctor Savage (do not let her name fool you), was super nice and sweet. She answered all my questions I had for my teeth, and did not seem to be irritated that I was asking so many! Chelsea, I think that is her name, is the best! She explained exactly what she was doing and checked on my frequently during my cleaning. She even asked if I prefer music or television. She made going to the dentist almost enjoyable! I cannot wait to come back for my next cleaning! read more

If you value understanding your treatment and having an objective dentist *very* dedicated to staying up on all the newest technologies, trends and research in dentistry, look no further. Even though Tranquil was outside my insurance preferred network for the first couple years I went there, I stayed anyway because it's sooo hard to find this level of excellence! This is as good as it gets. I love that the reviews for Tranquil are all either five star or one star and all the one stars are based on appointment making. In my experience, appointment making has been easy but I feel for the people having difficulty making first time appointments. As an existing patient, I am so impressed! It's really difficult to find a dentist who is extremely intelligent and pragmatic about your health. Dr Savage is highly skilled, honest, clear and makes sure you understand all procedures and expected outcomes. Amazing read more

Please stay away from this office. Complete cheats, told me they will reduce the gap between my teeth and did nothing of the sort and also said I have a cavity. I followed up with another dentist found out I did not have any. read more

This review is based entirely on the appointment-making process and interactions I had with Carolyn, as this group was so difficult to work with that I ended up having to find a different dentist. I contacted them about making an appointment, and at first they responded very quickly. I was really impressed. They asked what days/times would work, and I got back to them just as quickly. A MONTH later, I still hadn't heard back. A simple "We don't have anything right now, how about next month?" Would have sufficed, but I got absolutely nothing. I e-mailed them again, and got no answer. Finally I e-mailed them a 3rd time with a simple (albeit a bit passive-aggressive....I was really annoyed) "Hello?" Within HOURS I got a response with a single open appointment option at the end of the month and with no explanation for why they ignored me. I would have taken the appointment had they apologized or even acknowledged that the process took longer than it should have, but there was neither. I'm sure that they are great dentists, but it's hard to think about that when they treat potential new customers so poorly. read more

I'm so upset that I have to change my review about this dentistry. My husband and I have been loyal customers for 3 years. Today I get a phone call saying I have an appointment at 1:30pm. I told the receptionist, who is the new one, that I have August 3 written down. She begins to tell me that it is today at 1 o'clock and that I'm going to have to pay $50 to cancel this appointment. Keep in mind I've received no reminder phone call for my appointment today. After arguing with this woman I got confirmation that I was not to pay $50. This is not the only thing. My husband and I received a bill in the mail for $290. The letter enclosed in the bill said the company was switching systems and they noticed we owed money. I find this completely absurd because every single time my husband and I come into this facility I ask the receptionist if we owe anything. If we owe any type of money I am sure to pay it off the day I'm there in the office. I find this both odd and bad housekeeping skills. My husband and I will surely find another dentistry to fit our needs after today. read more

I searched for a long time to replace my dentist I had for years that moved away. Somehow, my heart told me this was the place to go and my heart is always right. Everyone in the office takes time to get to know you. They work with your fear level. They are affordable. I can't say enough about Dr. Nancy and her team. I actually think at the ripe old age of 53, my fear of dentistry has finally "left the building" and it's all because of Tranquil! read more

If you go anywhere else but Tranquil for your dentistry needs you really need to look for another type of doctor (neurologist perhaps). This place is awesome. Called to make an appointment the lady at the front desk was awesome. Super polite, helpful, just all around pleasant. They walk me back sit me down and ask what I would like to watch...?!?! There are TVs in every room! Ummmm yes please. While I'm deciding what to watch I feel something massaging me. That's right. Massage chairs at the dentist office. Heck yes. Exam and cleaning took just about an hour. Probably the most thorough exam and cleaning I've ever had. They make a dentist visit enjoyable. Oh and the kicker. The next day I received a hand written thank you note from them. Who does that nowadays?! AWESOME AWESOME AWESOME. read more

I bumped my review up to a 4 because my oral surgeon clarified that the x-rays weren't done poorly - I just needed a different kind of xray in order for him to have the correct information. He also reversed the $250 charge because that was a tiny error, it was meant to be credited back but never was. I still wish the hygienist had been a little more cautious with her choice of words about me needing orthodontics, and I wish that I had been able to contact the office a bit more quickly - but overall I did want to bump this up to a 4 because the x-ray situation was explained to me. read more

The staff here are amazing. Doctor Savage is one of the best most experienced dentists in Charlotte. I would highly recommend her to anyone in Charlotte looking for a new dentist read more

This a relaxing environment for a dentist's office. My dentist, Dr. Acampado is a great dentist. She is friendly and thorough. She takes time to make sure that all my needs are met. A good dentist is like air, you really don't realize how great it is until you don't have it. It's an overused analogy, but it's just soooo good. The office is comfortably appointed, modern and sleek. I went to a very antiquated dentist office once. It's not re-assuring, unless you are Grandpa Simpson. The dental chairs here have back rollers in them, which for me is almost reason enough to go. Everything about Tranquil Dentistry seems cutting edge which makes me think their practices are the most current in dentistry. On a side note, I wasn't referred here. I initially started going because I was able to book an appointment sooner than six months away. read more

The very best in dentistry to say the least! I had an appointment and met with Dr Nancy and her assistant Aleen. I had not been to the dentist in too long! They treat you like family and not like a number ! Everything is state of the art but also comes with genuine care. If you need a dentist then you need to see Tranquil; Period! read more

Grace Savage and her staff are AMAZING! I have been going to TFD since 2011 and have always been seen quickly and my cleanings have been incredibly thorough. I have had anxiety in the past with other dentists and the massage chair and friendly staff really help create a calm and relaxed atmosphere. Grace also has a wonderful since of humor and candor. I highly recommended Dr. Savage and her wonderful staff. read more

I've been a seeing Dr. Savage at Tranquil for almost a year now. Before her no other dentist cared to get to know my habits that might be causing cavities, grinding and even yellowing. She actually gave me specific advice for how to care for my teeth and I've seen great improvements. Dr. Savage and the staff make you feel very comfortable the whole time. She is very good at easing any pain and wants to hear about any issues you may have. She's dedicated to improving great customer care and making sure you are really taken care of. I've had to cancel appointments last minute and they are so easy going with rescheduling, reminding you of appointments and letting you know if there is anything available sooner. read more

I would recommend Tranquil Family Dentistry because of facilities, professionalism and service. The facilities are top notch. Waiting area is pleasant. Decor is fresh. Exam rooms have huge windows overlooking Selwyn Ave right across from Selwyn Pub. If you're not into nature (or street view), check out the TV in the exam room. As mentioned before, the chairs have "kneading" style massagers. While this may seem like overkill, it actually does help you to relax. Dr. Acampado is the perfect blend of personality and professionalism. Hand written thank you cards were a pleasant surprise after first visit. The hygienist was also excellent. Finally, the service is what really sets this place apart. In this practice, the dentist does the majority of the work on your teeth - even with the cleaning. For an hour appointment, I bet the dentist was there 3/4 of the time. That is attention you will likely not get anywhere else. Aside from cleanings, I've also had a few fillings done here. They are painless, and were able to get 3 of them done in one sitting without needing to come back. Very happy with my experiences at Tranquil Family Dentistry! read more

When I was looking for a dentist in Charlotte, NC covered by my insurance- I honestly didn't know where to begin. I'm so glad I stumbled upon this office! Everyone here is professional,easy to work with and the office itself puts you at peace of mind. Though I've since moved from Charlotte, I still highly recommend this office and I find myself missing this place all the way from Washington, D.C.! read more

Great dentist, I'm a nervous customer and they always go to great lengths to put me at ease and manage pain. It's is always a pleasant experience making an appointment they even remind me of appointments and things I need to bring and check my well being up after appointments. I recently had an emergency and they went to every effort to relieve my pain and take care of the issue whilst not being hasty in their decisions. I really appreciate the care and attention they give. They also offer child care at certain times enabling moms to get the treatment they need! Before seeing the dentist that was a huge mission read more

From the day I was born I visited the same dentist up until about 2 years ago when I relocated to Charlotte. I'm very passionate about my teeth and was terrified about finding a new dentist. However, I feel so lucky that my path crossed with Tranquil! Today I had my 3rd regular check-up with Dr. Grace Savage and the wonderful hygienist, Beth. I felt it was about time I write a review as I am not only passionate about my teeth, but now I am passionate about the amazing team that is Tranquil Family Dentistry! (I have to say, too, that this office is absolutely stunning. A chair that gently massages your back is an incredibly calming touch, especially if anyone deals with dentist office anxiety.) When a patient visits TFD, they feel like they are truly being taken care of and that a trip to the dentist office isn't what it used to be (take from that what you will). I tend to ask a lot of questions, and Beth was so thorough in answering every single one for me, and then some. She was also very patient with me. Dr. Savage is also a spirit that I can easily describe as sincere, encouraging, and passionate about what she does. If I ever have a concern she is willing to go the extra yard to put me at ease. The condition of my teeth have only improved since being a member of the Tranquil "family". If you choose to visit Tranquil Family Dentistry, I hope you have the same experience that I have each time I'm due for a check-up. I also hope you find this review very helpful! read more

Today was my first visit and my husband's 2nd. I felt the appointment making process was quick and easy. The office is nicely updated. Everyone I worked with at the office was friendly and helpful. I would recommend this office to anyone new to the area or looking to change dentist! read more

Dr. Grace Savage at Tranquil Family Dentistry is outstanding and goes above and beyond every time I see her. A friend referred me to Dr. Savage last year after I had a very bad filling experience with another Charlotte dentist. Dr. Savage's office worked me in immediately for an exam. Dr. Savage was extremely thorough, she identified the problem immediately, explained her strategy to fix it and remedied the issue in a single visit. She is my regular dentist now and is as thorough and kind as the first time I met her. Her staff is outstanding too and takes care of all of the insurance paper work for me. As a bonus, the office is decorated beautifully and feels more like a living room than a dentist's office. I highly recommend Dr. Savage. You won't find a better dentist in the city (and I have tried several!). read more

I used to hate, HATE, going to the dentist. The pain, the drill - ugh. I've probably been through a dozen dentists in my lifetime. All were competent, but none were people I'd want to hang out with. That's what makes this practice different. Dr. Savage and her staff actually make visiting the dentist an okay, almost enjoyable experience. It was very easy to make an appointment. Everyone is very friendly. Dr. Savage, the staff and I catch up when I go in for my visits. It's like hanging out with the girlfriends for an hour, but without the wine. I'm still not thrilled about the drilling, but I'm no longer looking for excuses not to go. read more

Great experience. Needed a teeth cleaning prior to a wedding (short notice) and was accommodated last minute. It had been a bit since my last cleaning, but there was no lecture, just polite, non-painful thorough cleaning. Also found everyone extremely knowledgeable offering recommendations, but no pressure. Glad I found these guys as I will be returning for other services and additional cleanings soon! read more

Made an appointment with them and gave them all my information over the phone and then went to the location when it was the day of my appointment. Once I arrived they told me they couldn't take my insurance and said they tried calling once. They never spoke to me directly about it, until I arrived to their office and had all my paperwork filled out. I do not recommend this facility because of the inconvenience they have caused. I now need to take a day off work in the near future (I am a teacher) because I cannot get in anywhere during this spring break because of their late notice. Very unhappy read more

My family had a few bad experiences with other local dentists so we are very glad to have found Tranquil. Everyone is very nice, the office is comfortable and the equipment seems to be state-of-the-art. Let's face it, it sucks to go to the dentist...but Tranquil makes it the best it could be. read more

I've been to Tranquil Dentistry two times for cleanings thus far and not only was it painless, but I really enjoyed my experiences! When you walk in the office feels more like a spa than a dental office. The front desk lady was friendly and called me by name. There hasn't been a wait either time. The dental chairs massage you and you can watch tv the whole time. The technology in the office is also state of the art. What I was most impressed with though was Dr. Savage. She explained everything the was doing to me as she did it and why she was doing it. I told her that my old dentist office made me have fluoride each time and she explained that that wasn't necessary. It would have been very easy for her to upcharge me since I was already used to having that service each time. It's so nice to finally have a dentist that I can trust and know is taking great care of me. read more

Dr. Savage and her staff were absolutely wonderful! At each step, they always asked if I was in any pain and if I was OK. It really put me to ease. And you gotta love Dr. Savage...she's super friendly and super funny :-) Office is clean and trendy...who knew a dentist office could be so cool :-) Also having a chair give me a back massage with a personal TV with my choice of program...all one can do is relax while her teeth are being worked on! I thought I would never say this, but I can't wait to come back in 6 mons for my teeth cleaning! read more

I was looking for a new dentist and saw they had good reviews but geez! I've called 4 times, not all in the same day mind you, and I haven't even been able to get anyone on the phone! EEEEK...talk about bad service. read more

Horrible! Amazing how being with this dentistry for years and now the blatant disrespect! Staff is horrible minus the one cheerful one "Angie or Angela". The reception that sits within view is cold and non talkative. Hygienists is a hit or miss. The chief complaint involves Dr. Savage who has lost her bed side manners and really needs to work on how she speaks to her employees and patients. I get it we've all had bad days, but let's keep things professional. I have witnessed the eye rolling and the long drawn out sighs. Yelling and outbursts. Her follow-ups have fallen short and dare not ask a question about anything especially how she's doing. She becomes rude and some what combative. Disappointed! Whatever the case may be, this practice is going down hill. I walked passed a patient and he too was upset. This was such a great place, but I would never recommend it to anyone. I feel things are personal within the establishment and gets placed on her staff and especially patients. My family has six months before our next appointment, but I feel the search for a new dental practice is in order. I hope things can turn around for the better. read more