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    Tranquil Waterscapes

    3.0 (2 reviews)
    Open 8:00 am - 4:00 pm

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    8 years ago

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    PetSmart

    PetSmart

    3.1
    (23 reviews)

    Mercedes and Eileen are awesome people. Kind, helpful knowledgeable when above and beyond it's nice…read moreto meet great people in the world today thanks guys.

    GO SELENA!!! As a prior Store manager/area manager in retail, she went above and beyond for me…read more It's very confusing, the food I was looking for, and I needed it bc the ferals I care for, their absolute fav food is this specific one. He stares me down after I put food out, bc it's not his fav, so I come and get the bowl and waste can after can until he'll settle for a subpar flavor. Selena was searching and as said this is confusing as the food I need is called salmon in gravy GRAVY LOVERS w a small flag on the can that says Pate. It's a slightly lighter brighter green than the gravy lovers salmon. Anyway, in all this confusion Selena said, I wish I could take a pic to send you, and I said DO IT!! Bc I know it's confusing. And sure enough, she had it, and brought it to the front of the store for my boyfriend to pick up. Excellent customer service. While I was on the phone w her losing all hope bc this food is ridiculous to track down, I ordered a 24 pack from Amazon, will be here on Sunday. Could my cats deal for a few days? Sure. I'll waste a ton of cans but, they'll still eat. Thanks to Selena's amazing customer service, Im getting what she found on top of my Amazon order. This is what needs to be happening in all retail stores, or we won't have any due to online ordering. Customer service is a thing of the past now. As a former manager in the field, it's beyond refreshing to see that it still exists. Rare! But Selena nailed it!

    Woof Gang Bakery & Grooming North Palm Beach

    Woof Gang Bakery & Grooming North Palm Beach

    4.4
    (32 reviews)

    I can't say enough good things about Woof Gang Bakery & Grooming! From the moment you walk in, the…read morestaff is friendly, knowledgeable, and genuinely cares about the dogs (and their humans). The store is always clean, welcoming, and stocked with high-quality treats, food, and adorable goodies. The grooming team is absolutely fantastic--professional, patient, and so loving with the dogs. My pup always comes out looking and smelling amazing, and I feel completely confident leaving them in their care. You can tell they truly love what they do. If you're looking for a place that treats your dog like family, this is it. Highly recommend to anyone in the North Palm Beach area!

    I have to be honest I am not a review posting girlie…read more I moved to the area a few months ago and was looking for a good place to groom my golden doodle. This is NOT the place. Let's get into it... 1. I am accustomed to her grooming apportionments being no longer than 2 hours. This "groom" took 5 HOURS! 2. I communicated clearly my expectations for her cut. "Please cut off anything that is matted but I also want you to communicate with any big cut decisions. They shaved her down to the skin. Then did not call me once to debrief. 3. At the 3.5 hour point of this grooming appointment, I was put on hold for 10 minutes and then hung up on. I called back and DEAD ASS was put on hold for another 10 minutes. At that point I hung up, drove over to an empty store front. No one was there. Eventually someone arrives... they then tell me she needs an additional hour. "So sorry, it's so busy in here" ... as she is restocking the treates on the front counter. 4.This "grooming appointment" left my dog in the worst condition I have ever seen her in. Her skin is RED, raw and she will not sit down. She has not stopped itching, biting and scratching her skin to the point of making herself bleed. (Please see photos below) 5.Let me end this by saying there is no amount of money I would not spend on my dog. This TERRIBLE grooming appointment cost me $144 and then had the audacity to ask for a tip on top of it. 6.I am now spending my time looking up home remedies for medical aid to skin irritation. My dog had no problems ever before Do not go here.

    PetSmart

    PetSmart

    2.9
    (33 reviews)

    Brought my dog in to get groomed and they had him in the system as a giant schnauzer. He is 47…read morepounds, he is not a Giant. I did not realize this when I paid and went back the next day to let them know and assumed I would get a partial refund for their mistake. Not a big deal everyone makes mistakes. When I brought it to the employees attention she went in to manager's office for 10 minutes just to come out and say they could not do anything about it but told me next time it will only cost $109 because they will change him in their system to the correct breed, when I paid $130. I said that makes zero sense I should be getting a $21 refund, because they had just admitted to charging for the wrong sized dog. Again manager wouldn't come out to tell me herself. I adopted this dog last week and this is the closest grooming service near my house. They could've had a customer for years but now I will never go back because of a simple mistake that could've been fixed very easily on their end.

    I absolutely love this petsmart location. I have been…read morecoming to this location for awhile, my babies are always excited to come in and always leave smelling and looking amazing. The ladys who work there morning and afternoon always greet with kindness. Ever time i come in for toys or food with my babies when I have them tag along, they easily recognize them and come up to say hello. These old reviews on this grooming salon are very wrong on how these people treat these babies when they do it with kindness and love. Shame on you people !!!!!!!

    Tranquil Waterscapes - petstore - Updated August 2026

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