I strongly recommend that people think carefully before buying a used vehicle from Sunny King Honda…read morein Oxford, Alabama. I paid $19,000 for a 2019 Honda Pilot. About 15 minutes after leaving the dealership, the transmission developed serious problems. I returned immediately and reported the issue. Instead of taking responsibility or working toward a fair solution, I was told that I had caused the problem by driving with the parking brake engaged. I completely dispute that explanation. I asked to cancel the sale and receive a refund, but my request was denied. I was then asked to leave the dealership. I am extremely disappointed with how this situation has been handled and with the level of customer service I received. I am pursuing this matter through the appropriate legal and consumer protection channels. My advice to anyone buying a used vehicle is to get a complete independent mechanical inspection before purchasing, even if the vehicle is being sold by a dealership.

Literally the first review I have ever left that was negative. They used to be helpful. Now it's…read morejust people who rather blame everything on the customer or anything else. Service manager was supposed to give me a call on replacing a part. Never did. When I finally met him face to face he simply wouldn't look up from his computer then blamed me for the issue. His underlings are no better. They act upset when someone shows up and won't look up from their computers. Used to come here for everything now I won't do anything through this location. Save your time and go somewhere else or be comfortable being at fault for anything they aren't willing to work on.

Had this business install a radio in my moms car for Christmas…read more They did a great job, and the radio works great.

Excellent place to get a car stereo installed. They get high quality custom boxs made for your car…read more There prices can be steeped as to what you want but they have highly professional's to do it. I really have to say they are best in the area to use.

NEVER ever purchased a vehicle from these folks, I know some of them and this dealer is in my local…read morearea. Never have I got a decent drive out price from these salesmen. tried many times over the years and still walked out and got better deals elsewhere. They always want top price and act like it hurts them to drop a price a hundred or so. They only Cater to the local farmers in our county and other farmers from different counties as they depend on them for trading and service. As for other county customers they are like pay our full price or leave. County resident since 1972. that should be enough to have you shop somewhere else. If not don't say I didn't warn you.

Replaced headlights on my Chrysler 300C as scheduled. Service was fast and professional. Price was…read moreas quoted.

Mitch is wonderful to work with! I was hit in a head-on collision and he came and picked up my…read moretruck. I went to the shop and talked to him about the repairs and he fixed my vehicle to where you would never have known it was even ever in a wreck! Beautiful work and very professional! My father was a body man for years so I know good work when I see it. This is your guy if you want it done correctly!

My car had to be towed and it's been 2 days and only get a busy signal when called. FOR 2 PLUS…read moreDAYS SO THAT I HAVE TO PAY THEM MORE MONEY AS THEY CHARGE BY THE DAY. Apparently they are trying to make the payment more than I can afford so they can keep my car. I'm 65 on a fixed income.

I drove there for help- they ignored me In service bays so I went to the back and a long hair…read moretattooed guy offered to help me. His name is Chris he was kind and thoughtful. I don't know what buying/selling cars is like here. If you're an elderly person like me and you need help with your car go see Chris. I believe he would try to help and if he can't he will tell you who can.

Not a customer (to be honest)...and NEVER will be after a family friend called the Parts Department…read moreto inquire about a part for his 2002 Nissan Frontier, and the Parts Representative had an AWFUL ATTITUDE towards him. I don't know who her name was, but whatever the reason...she did NOT want his business. This is NOT how a dealership should operate! We ended up referring our friend to RockAuto.com for the part he needed.

I highly recommend these guys. They are very knowledgeable, reliable and trustworthy.read more

So I didn't actually get work done by them - because when I called and described my problem, they…read moregave me a suggestion to try before paying them to come out. That suggestion fixed the issue, so they lost a job - but I will definitely remember that they did this, and will recommend them to anyone I know who needs work on their rv They could have come out and changed me a service fee for something that was easily fixed, but they put their would-have-been customer first.

I took my car in to have the AC repaired as it was not blowing cool air. I also wanted the rear…read moreemblem of the vehicle replaced (I provided the replacement). The emblem was replaced fine but they didn't fix the area where they accessed it back the way it was. It looked like a 3 year old had done it. On the AC repair, I had cool air but now I couldn't adjust the temperature. It was stuck on whatever it was set on. Why are decent, honest mechanics so hard to find? Cross Cobb off the list.

for all car guys with big wheels & trucks any Oldschool car please do not take your car here I took…read moremy oldschool to get a alignment & they did not alignment had my car toll out & charge me 150 took my shims out & my wheels tolled out took the look away from my car when I told them I wasn't please & the car was still pulling to the right they did nothing to try to fix it charge me again 75 put my shims in they are a complete rip off

Had my 2017 GMC Sierra 1500 SLT serviced yesterday for 2 year maintenance call. Extremely clean…read morefacility and friendly, courteous and professional staff. Say hello to service Manager Vann Merrill. Small town charm for big time corporation. Little ways north of Talladega but worth the drive. Only place to work on my truck. RTR

Do not buy from Superior Cadillac GMC of Anniston they are liars. They also DISRESPECT WOMEN AND…read moreTREAT THEM LIKE TRASH. I was personally treated this way by, the Service Manager and Owner. If you bought or buy from them, never send your wife, girlfriend, sister, daughter, mother up there alone! They might end up crying and on their knees praying on the showroon floor, like I did. The women employees told me they are also treated in this manner. U HAVE BEEN WARNED!