I drove there for help- they ignored me In service bays so I went to the back and a long hair tattooed guy offered to help me. His name is Chris he was kind and thoughtful. I don't know what buying/selling cars is like here. If you're an elderly person like me and you need help with your car go see Chris. I believe he would try to help and if he can't he will tell you who can. read more

Not a customer (to be honest)...and NEVER will be after a family friend called the Parts Department to inquire about a part for his 2002 Nissan Frontier, and the Parts Representative had an AWFUL ATTITUDE towards him. I don't know who her name was, but whatever the reason...she did NOT want his business. This is NOT how a dealership should operate! We ended up referring our friend to RockAuto.com for the part he needed. read more

Bought three vehicles from there. They have always treated me right. Service department is great, very friendly people there. They have always been honest. read more

I needed a reliable car and from COVID til now it has been a struggle to find that, but Gregg Green and the team at Benton Nissan made it happen. God is so good and the professionals are also. Thank you Tiffany Gibson for directing me to the right people. Excellent customer service. Sincerely Tracy Marable read more

Benton Nissan - 2021 Nissan Versa SV - Car Dealers Near Me - Oxford, Alabama

My first dealings with Benton Nissan in Oxford, AL, was February 2024. I selected my car, signed the papers with the salesman, and wrote them a check. I then met with the finance manager, where I was required to sign more documents. When I got yo the very last page, it was a milage disclosure. On this form, it stated that my "new" car had 5,077 miles on it. I had been in the dealership for hours, and not once did my salesman ever mention the milage. I was stunned. He tried to cover himself by saying, "Had you taken a test drive, you would have known that." I asked why they were selling me a new car where 5,077 miles of my warranty had been used, and they didn't give me a discount on my sales receipt. Come to find out, the dealership used it as a business vehicle. It wasn't marked as a demo. The salesman, John, the finance manager, and the sales manager had no answer. The only thing they said was, "Customers buy cars from us all the time that has milage on it." When I was in the salesman's office, he made a folder for me and put all of the documents that I had to sign. He took the documents out of the folder, took 2 pages off the top, laid them on the left side of his desk, and handed me the ones to sign. I asked about those two documents that he took off of the ones he gave me and asked if I had to sign them, and he said no. I then asked if I could get a copy of all the documents that I signed. He went back to the copier and returned with my copies. My next step was to see the finance manager. Once I discovered the milage scam, the salesman asked, "You didn't look at the documents inside the folder I just handed you?" I asked why I would look in the folder because I had just read the documents when I signed them. I opened the folder, and there were the 2 documents that he had taken off the top of my pages to sign and put them off to the side. I had never seen these two documents. These documents had the 5,077 miles written on them in his handwriting. I was livid. The sales manager found me another Armada that night from one of their other dealerships. I received it two days later. The only reason I didn't walk out is because while I was in the dealership, I had my financial manager transfer a large amount of money into my checking account, and I paid 25% tax on it. Granted, I got a new car, and I am pleased with it, but what they did to me upset me so badly. I filed a complaint with the Better Business Burea and Nissan North America. Nothing happened to the dealership. I wrote a long one-star review on Benton Nissan Oxford, AL website, and they took it down. Nissan North America offered me a $250 gift card to use in the dealer's shop. I told them that I was insulted and to keep their gift card. The GM never called me, I had to call him after two weeks. He was very nice and agreed that they had done me wrong and that he was going to implement new programs so that this would never happen again. He finally persuaded me to accept 5 years of free oil changes and tire rotations. I told him that I wasn't done with Benton and that people needed to know what had happened to me. The sales manager told me that he was going to knock off $2300 off of my 2nd car because of all my trouble. The business manager later told me that the sales manager had really knocked a huge amount off of the MSRP on my car. The GM told me that the amount that was discounted was actually the mandatory options that Benton puts on all of their vehicles. They took those off and called that my discount. Now, which of these two stories is true? I had sent my salesman a message after all of this happened and asked him for an itemized and detailed state explaining all of this and never got it. I also spoke to the business manager, Carrie, and asked her for it and never got it. I spoke very civil to her, and she said that I was making her feel like a prisoner and that she thought that I was verbally attacking her and ended the conversation. Everyone I spoke to regarding these issues declared what a wonderful salesman John is and how much the Benton dealerships do for customers, our community, and charities. I appreciate that they help others. They blare Christian music continuously throughout their dealership and push the fact that their entire staff are God-fearing Christians. I am a devout Christian and was impressed by their proclaimed faith. After this happened to me, I was devastated that a fellow Christian would do something illegal or scam me. The business manager said that the salesman made an "honest mistake, like we all do. My salesman has been selling cars for 5 years, it wasn't a mistake. Was hiding those two pages with the milage a mistake? I'll tell you what happened. I walked in that dealership alone, extremely well dressed, I'm a female, I'm elderly, and I am a new widow. Buyer beware, especially if you are a female, a lone customer, and you are elderly. I haven't decided on my next course of action. I It read more

We were in the market for 2 newer cars, 1 SUV and a mid size 4 sedan! After finding out that a family friend worked at Benton Nissan, I knew I could count on Sonquez to make sure that we were taken care of. Not only did he take care of us, but his GM and Finance Manager made sure that we got what we needed for the price that we desired! We are 100% completely satisfied with the customer that we received, our car buying and experience and the 2 cars that we drove away in. Might I add that we drove across the state line, 1.5 hours away to get a Great Deal with Quez!!! read more

This is the most  amazing car dealership I have ever been in throughout my entire life. Bruce Burton sold us our car over 2 years ago, and throughout this entire time, we have been treated as if we are part of a big family. Bruce doesn't even seem like a carsalesman (no offense, Bruce, we LOVE you!), but the people reading this review know what I mean. We've all seen movies with seedy carsalesmen who only want to sell x amount of cars to meet that month's quota. The salesmen don't treat that customer well after the customer signs their name on that dotted line, much less truly care and remember details of their lives and know those things the minute that customer walks back in the dealership after the sale; but Bruce does ALL that and more. Bruce is just absolutely amazing. Now, what Mr. Benton needs to do is get the vehicles on the lot that people want. Every new Plantium Armada on the lot today was white. But, I do have confidence that as soon as what I want hits that lot, Bruce will call me. He always has my back. I honestly think of Bruce as extended family. He is the most valuable asset on that property other than the wonderful people in service that keep my car running and safe for me and my family to be in. If you need to purchase a car and want to have this same experience for yourself, head over to Benton Nissan and ask for Bruce Burton. Tell him I said hi . If you do, I'm so excited for you!! Your whole car world is about to completely change forever!! Edit: To note about my service today, I did not give appropriate credit to my service team. I have absolute trust in them!! I just had my pathfinder serviced today and anyone else would have tried to sell me tires, my husband even cautioned me that they were going to try to sell me new tires instead of rotating and balancing my current ones. Did they? No! Brandon New took care of my service today, he said my tires were okay but to keep an eye on them. He asked me how much I was driving now (he knows I'm a nurse and did a contract in Texas 2 years ago and made the drive out there and back a couple of times), I told him I was home now and drove very little. Brandon told me I could probably make it to spring AND he told me that they usually had sales in the fall and spring for buy 3 tires, get 1 free. Just that information alone will save me about $250. Now that is HONESTY!!! And, Brandon took my real life into consideration before making his recommendation, that is QUALITY. I was SO impressed!! Thank you Brandon!!! You are SO APPRECIATED!! read more

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Salesman Steve Duran was great, no pressure to buy and treated me with great repect.

I just traded in my 04 Armada for a 15 Armada. This will be my 7th Nissan, 3 for me and 4 for my boys. John Lewis at Benton Nissan is my new "car guy" when it comes to finding a new or used car. He truly cares and is your personal rep before, during and after the sale! 5 star customer service, thank you John! read more

Benton Nissan - Found deal on the AutoTrader app - Car Dealers Near Me - Oxford, Alabama

Took my Frontier in for routine maintenance and a light that kept coming on. The folks at Benton Nissan gave a very detailed analysis and kept me informed the whole time they were working on it. excellent folks and wonderful experience. read more

I was able to get the truck & deal I wanted. great experience, great people to work with. I would buy from them again. thank you, Carrie Moore for working with me! read more

First off when you buy a car they try to stick you with extra warranties. Depending on the condition of the vehicle those warranties are somewhat hit or miss. It's like playing cards with these folks, they play favorites in employees as well as selling, trading, and repair. Their technicians are fine but some of the service managers need to be on the news or called out for their inappropriate hold back of information to car owners when they ask questions. Not everyone there behaves like this, a good rebuild of the management employees would fix this real fast. One star because of the potential scams and garbage they spill out. This was specifically because of a bad service manager. I want to say we will be going there again but not if that service manager is on duty. Just be careful. read more

These people are amazing, especially their service department team! I currently live in Hoover and drive over 60 miles one way to have my Armada serviced at Benton in Oxford. I pass countless dealerships but will continue to make this drive because they are honest, trustworthy, and dependable... which is almost impossible to find. Every car that I have purchased from them has been incredible and EVERY SINGLE service experience over the last 20 years has been EXCELLENT for myself and my family. I will continue to drive past every single dealership and spend 3 hrs on the road just to have my car serviced here. read more

Everyone we interacted with was very professional and courteous, and we are very pleased with our purchase! They were great to work with, and we will definitely be returning to Benton Nissan for future vehicle purchases with John and Greg! read more

We have bought two vehicles from this dealership and it has always been a pleasant experience. The salesman we deal with always goes the extra mile to make sure everything goes well. read more

I went in not really sure what to expect but everyone was so kind to me and they made everything so easy. I would tell anyone who is looking for a good place to buy a car go to bent on first you we not regret it read more

I had my recalls fixed here,great professional people,got my car back and serviced in a reasonable amount of time.The showroom is spotless,the restrooms are clean.They have free wifi and ipads you can use while you wait.They also sell key chains,tags,and key fob covers.It's a great facility. read more

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They call you on your cell phone leaving belching sounds if you don't make a purchase from them! Very juvenile and unprofessional.

I've been using Benton Nissan for years now. I purchased my car back in 2015. Carrie and Beth were extremely helpful and made my car buying experience enjoyable. I always feel welcomed when I bring my car in to be serviced. read more

The staff was absolutely fantastic especiall Beth Hurt. She was fantastic about working with us from Oxford all the way to Huntsville. I will absolutely refer people to this dealer because of the great service my daughter and I received. read more

I love my new Sentra! Thank you to Benton Nissan and Roger !

I have been a past customer at Benton Nissan in Oxford, AL. My husband bought me a Nissan Altima, service was great. I stopped in one day on a whim and drove a Nissan M Platinum and it had a few scratches on it, minor my sales Rep. Roger Redding said no problem I can handle that. He knows how I am about stuff like that, so with that being said. I bought the car and they put me in a rental; upon further inspection where my spare tire is there was RUST and the other bolts had calcium build up on them. To my surprise I was informed it was my problem, if it were a 10,000 dollar vehicle I would just chalk it up. but this vehicle was over 40,000 also to top that off the car fax was on point and showed NO DAMAGE/NOT TRUE. This vehicle has had water damage. So please say a prayer they fix my vehicle; I got my financial intuition involved. not asking for anything I have not paid for. This vehicle experience has been the worst :( read more

Benton Nissan in oxford is the only place I do my service work on my Nissan Titan truck. They were great to deal with on my purchases and their service department is great! They're all friendly, helpful and fast! I would recommend them for buying your Nissan and for service after the sale. read more

I hate buying vehicles. I always feel I spent too much no matter what I get. I bought a Dodge Caravan at Benton Nissan in Oxford June 1, 2012. Overall by experience was a pleasant experience. I did not get exactly what I wanted but that was because of my credit score. I was handled professionally and courteously. I would go back. read more

Sales Associates, Tina, was very helpful and kind to us. Benton Nissan has very friendly staff.