What a fantastic business! Reliable, experienced and caring. They transported my family member,…read morewho is in a wheelchair, down a flight of stairs when we were in need. Providing transportation to and from medical appointments. Thoughtful, compassionate and thorough. Did I mention knowledgeable?? Such a gem!!! We will use them for all of our upcoming needs.

My family and I are so excited to find this great company to help transport my wheel bound…read more92-year-old father to and from appointments, lunches and dinners. We really appreciate your help.

I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

Used this service twice now. Very caring and supportive. Prompt arrival. Provided wheelchair upon…read morerequest as well as helpon steps in and out of house Friendly and courteous. Will definitely use them again.

Wonderful service to transport my wife and I to a commencement ceremony in Sacramento. Noel was our…read moredriver and he is just perfect: on time, always courteous, and very safe driver. Drop off and pick up were both smooth and safe. My wife was also very safe on her wheelchair during travel.

They were great transporting my husband to an MRI. He's in a lot of pain due to bulging discs and…read morethey took great care to make sure he was comfortable and got us to the appointment on time. The ride home was equally smooth. I highly recommend them.

Mo's Transit Service is just the best. They are friendly, professional and make sure you are…read morecomfortable. The team goes out of their way to ensure you get to your appointment on time. Good people who care about their customers.

I highly recommend MO TransitCare. I was referred to their services when my mother was discharged…read morefrom an Oakland-area skilled nursing care facility, and I needed to find a non-emergency transportation service to safely carry my wheelchair-bound mother from skilled nursing to her new senior residence. The drivers are CPR-certified by the American Heart Association, HIPAA-compliant, background-checked, drug-tested, and trained in mobility and special needs transport. They will also provide their own wheelchair as needed. This safety information was very comforting to me. I spoke to managing director Mukhtar Hirsi on the phone so that I could confirm the details and rates. Mukhtar was very responsive, a good communicator, kind and polite. He confirmed the rates and explained he was already familiar with the skilled nursing facility my mom was in as his company is an approved transportation vendor for them. He also told me he would be the driver that day. On transportation day, Mukhtar showed up about 30 minutes early, as we discussed, in case he was needed to pick Mom up from her floor. He was courteous and very calm, which was exactly what I needed since there were several stressors on my side. Due to some unforeseen circumstances, a helper - who was going to assist with the packing and moving - arrived later than expected, forcing me to take on additional tasks that delayed Mom's discharge time. Mukhtar was kind of enough to wait until me and Mom were ready to leave. After greeting Mom warmly, Mukhtar very meticulously prepared the back of his van before he carefully rolled Mom, in her wheelchair, up the ramp and inside the van and buckled her in. He was sweet to Mom, clearly very warm and respectful to elders. He showed a high level of care and emotional intelligence that was nice to see. Once we were at Mom's new senior residence, Mukhtar carefully unloaded Mom from his van and made sure she was safely transported inside the new facility. He was always concerned about Mom's safety and comfort. Mom and I were very happy with the transportation services. My family has since hired MO TransitCare on two other occasions. For example, we hired them for several hours so that we could take Mom to doctor appointments; the last time was so that we could take Mom to Oakland's Lake Merritt for fresh air and beautiful scenery. In each case, we were lucky enough to get Mukhtar as our transportation driver. His customer service was the same: Punctual, very professional and very kind. As the website says, I can confirm MO TransitCare provides very patient-focused care. I would add the company also provides family-focused care as they give peace-of-mind to a senior's loved ones as well. As such, MO TransitCare is the official transportation carrier for our family.

intentionally gave me hypothermia because they thought i smoked bad marijuana. i had not smoked any…read moremarijuana. I had severe vertigo from using a vr headset. They then forced me to sign something or they wouldn't let me out of the ambulance. couldn't file a complaint or get any information because noone would pickup the phone or call back if a messege was left.

Really nice people. That said - they showed up at Kaiser 30 minutes late and were unsure exactly…read morewhat to do with their gurney and how to exit the building to get to their van (They'd never been to this facility.) By now it's late and I'm exhausted and they drove about 15 minutes in the wrong direction because their dispatcher had given them an address that was not only incorrect but was at the other end of town. After a very stressful week in the hospital, finally got home well after 11 PM.

We called Eden for urgent wheelchair transport on the same day within 2 hours of our flight from…read moreSan Diego to Oakland and they were an answer to prayer. Same day, courteous, responsive, prompt and professional. Thank you!

We have used Eden Medical ambulance many times since 2024 to take my wife to the hospital. The…read morestaff and ambulance drivers are very professional and caring. They are always on time and take extra care when it comes to patient transport via ambulance specially on bumpy freeways. Their prices are comparable or lower than services we have used in the past. I would highly recommend this company.

Never called back even though I tried 3x. Unintelligible lady answers the phone and then has you…read moreanswer a multi question form before she thinks they can help you. All I wanted was the brakes tightened on my manual wheelchair. Hope other people have done better than I did!!!

since I have MediCal & MediCare, CHME was the provider for my new motorized wheelchair. Don't use…read moreCHME if you can help it. I've been waiting 6 weeks for a part for my chair & it hasn't even been ordered yet. In less than 24 hours, Easy Does It has it fixed. Changed my life!! Love you, Easy Does It!! thank you, Renee E

Onward has a very warm and kind approach to their drivers. I had the opportunity to meet the owner…read moreand the conversation was exciting and visionary. I was drawn in to drive for Onward right away. As a driver for the rideshare community since 2013. I have driven over 12700 passengers. This community has taught me quite of few things about the rideshare companies and how to serve riders. Onward Rides is a great company to drive for. If you love serving the mature population then I recommend you become a driver for Onward Rides. Founder Boss Mobility Network LLC

For some reason the hospital forbid me from using a Lyft or Uber to get a ride home from my…read moreprocedure but Onward was indistinguishable from those services but is over 4x the price. I'm pretty sure I made it clear that I was to be escorted into my apartment after drop-off, but when I asked my rider where he was going to park, he was confused and just dropped me off. What's the point? Going to push back about the Lyft/Uber thing the next time I have a procedure that forbids it.