For EWR to ABE, the bus is consistently 20+ minutes late every year. On Dec 22 the 7:00 pm was 30 minutes late. It was a replacement bus with a transfer in NJ not arriving at ABE until 10:20 pm. The three of us paid $163.35 each way (while waiting for the late bus we realized Lyft charges $150-$180 door-to-door in 80 minutes). On our trip from ABE to EWR in July, we indicated we were going to the United terminal when boarding, but the driver skipped terminal C and then refused to return to the airport, leaving us in New York City and causing us to miss our flights. The buses are pretty nice -- clean, with power outlets and Wi-Fi. But due to the serious reliability and communication problems we will switch to Lyft or rental car going forward. read more

6/18/25 cruise NY. I would book this again. This is my 4th time using Trans Bridge. The convenience is great. Pick up at ABE airport is smooth and on time. 1st 3 days parking is free $5 /day afterwards in their side lot just off the bus pick up. Smooth ride all the way from ABE to the Manhattan cruise pier 88. Driver was friendly and bus was clean. The return ride, only disappointment I had was they parked all the way at Pier 90 (one over). No one ever walked up or made any announcements. We were waiting at the Pier 88 bus slots. Luckily, I walked down and saw the bus parked behind the Pier 90 wall. All good we got on the bus, it would have been nice if the driver had at least walked down to our arrival pier 88 holding a TB sign. (Just something to consider for future and avoid delays) Return driver was polite and bus was Clean. I recommend Trans-Bridge if going on a cruise. Skip all the traffic driving into the city. Senior rates avail for 62+ as well as free bus wifi. read more

Buses are old & not well upgraded. Many give VERY bumpy rides, stronging suggesting a need for shock replacement. On board Wi-Fi often doesn't work . read more

I watched a mother with her children get treated very badly. She was made to pay for a minor. Like I stated in my previous review-treatment is subjective to the driver and his/her attitude. Joann C...from the business department..."When was the last time you personally rode the bus as a PAYING customer, in a RANDOM seat, during the peak of RUSH hour for One Week straight?" I'll wait! read more

The bus never showed up and I cannot get in contact with anyone at the company. I purchased a $60 ticket to go from Bethlehem, PA to NYC the day after thanksgiving. 5 passengers were waiting at the bus stop but the bus never came. One passenger called and was told there is no bus and the company "forgot" to send a cancelation email. I have sent them an email trying to get refunded and have received no response. I called the customer service line and was told the only way to refund a ticket is over email. All I can think to do is dispute the charge with my CC company. Extremely unprofessional and inconvenient, will never attempt to use this company again. read more

Too much expensive. One round tickets to NY cost more than air round trip from Newark to Houston.

This bus costs $80 roundtrip to drive approximately one hour each way between Port Authority and Clinton. This is significantly more costly than other bus services like NJ Transit or Greyhound, but they seem to have a monopoly on certain routes. This bus was more than 25 minutes late on the way back to NYC with no notification or apology until I wrote in to the company. For $80 roundtrip, this is unacceptable. The bus also had cramped seats and was less comfortable than buses like Megabus, Peter Pan and Greyhound. Wifi worked ok. I would not trust this bus if you are connecting, have somewhere you need to get to on time, or have a cheaper alternative. read more

They stopped for over 20 minutes at Easton and then back tracked to the prior stop to pick up 2 passengers "left behind" causing a severe delay in arrival. Emailed them requesting a refund given the operational failure and they acknowledged their "error in pickup location" but couldn't refund me as the "schedule is subject to change". While they did apologize for the delay, they did not acknowledge they would be addressing the issue. I've since found Greyhound services from Allentown to NYC a more cost effective and reliable solution to this company. read more

Greyhound bus ran almost 2 hours late arriving at Port Authority. I missed my 12 noon connecting bus with Trans Bridge. I called Trans Bridge contact number. Without asking multiple questions, the Trans Bridge representative issued and emailed me another ticket without any charge. I appreciate you Trans Bridge. You had nothing to do with the 2-hour Greyhound delay but you were very flexible and supportive at that time of need. Thanks again! read more

Its 6.49 pm Saturday October 19, the bus driver is lost and doesn't know where she is. This is very dangerous for everyone on the bus heading to New York City. This bus company needs to review all its drivers and make better arrangements for the passengers on the buses. Transbridge needs to improve its bus service from Port Authority Bus Terminal To Wind Creek and back. More bus service is needed. read more

Thank you so much Erica (bus driver Clinton to Easton) for all your assistance getting onto and off during my trip home. And for all your patience and understanding. Weds Oct 4th, 2023. All Transbridge bus drivers are good, but Erica was exceptional. read more

trans bridge is now rolling out their online ticketing system. For those who are not aware they are going to charge $2 per ticket and $4 per round-trip per ticket for all online reservations. they are also going to make their tickets reservation only so you have to take a bus at a specific time on a specific day. Sure you can modify your ticket online but that'll cost you another $2. They state that you don't have to pay the surcharge if you buy it at a ticketing agent (good luck finding one) but if your schedule changes and you have to come back a different day they're gonna hit you with a two dollar change fee on top of their already pricey ticket costs that have only gone up in the last year "because of Covid and driver shortages and gas prices", but that's only my opinion. so your ticket could end up costing you $6more than it should!!! Just another excuse to gouge the customer. On top of all that when I question their customer service department it was said to me that "customers are just going to have to get used to it". How's that for arrogance? read more

The lack of communication and casual disregard for your customers is maddening and frustrating. After purchasing a ticket online I waited at the usual pick-up location only to learn too late that the location had been changed-without notifying me and without any way for me to know about it. Why was there no sign? Why wasn't I informed at the time of purchase? Why was there no email? Why didn't the driver, or someone, walk the few feet to see if anyone was waiting in the wrong place? Even on your website the alert is buried in a menu and hard to find. There are so many ways you could have prevented this situation and you chose to do nothing. Shockingly disappointing. And it's not the first time. Do something! read more

I commute from Clinton every day 7:15am bus usually comes late and full. At least 2 times a month Im left behind to wait to the next bus that comes late too. Frustrating. I never on time for work! read more

First time Trans-Bridge, legacy Bieber rider. First time taking Trans-Bridge into NYC/PABT since Bieber is no longer allowed in PABT. (Bieber drops you off at the ferry currently). Wow! What a night and day difference from Bieber. 1. Buses are clean and on the newer side, restroom is clean 2. Free (FAST) WiFi on the bus! 3. Outlets! Outlets available at many seats as pictured 4. The ride itself- smooth and safe. A courteous driver. Can't wait to Take Trans-Bridge again! RIP Bieber! read more

Trans-Bridge Lines - Public Transportation Near Me - Bethlehem, Pennsylvania

Really its the biggest shame that this company holds a monopoly on bus transportation to nyc. Literally 1 HOUR LATE now with all of us waiting. Some leaving. No one knows what to do. Poor ppl here waiting & missing their flight at Newark. No update, offices closed, you are just at their mercy & pay dearly for it. Im taking the earliest bus avail & they dont even have the decency to let ppl know theyre late. Im standing here with major anxiety & sick of paying $67 round trip for constant issues like this. Theres always an issue with Transbridge. Someone PLEASE start another bus company or shuttle in the Lehigh Valley!!!! I would even pay more money if I knew a company could be decent & reliable. The. Worst. Bus. Company. Ever *Update. Bus never came! Thanks for making me miss two important appointments & derailing my schedule and expenses for the week Transbridge! read more

The bus is overpacked and there's 15 people standing on the ride from the casino to nyc and a majority are intoxicated. read more

Trans-Bridge Lines - The first half of the bus while in motion. This is illegal - Public Transportation Near Me - Bethlehem, Pennsylvania

Hello, On Sunday, several people, including myself, were waiting for the 6pm bus at the Hellertown stop. The bus driver arrived a half hour late only to abandon us in the parking lot. When he arrived, he stepped down the bus steps and said "My bus is full and no other buses will be coming. You'll all need to go home." He then shut the door and drove away. I have been commuting for years and have never been so appalled. Half of the people in line had tickets that were specific to that bus, time, and location. Some of us needed to get to work and others had hotel reservations. The fact that a second bus was not called was surprising and incredibly disappointing. Due to the Mon-Fri business hours, no one was able to contact anyone from transbridge about what happened. read more

We were trying to take the bus from Bethlehem to NYC and back. The bus to NYC was 25 minutes late and could only take 6 people. The driver offered no explanation as to why. A bunch of people who paid for tickets, were left stranded. Our bus home got cancelled. There was very little communication regarding this schedule change. I found it on Facebook. We were lucky to be able to catch a train to NJ, but again, people were just left there. Terrible company. I understand if they are understaffed, but don't sell tickets unless you can actually transport everyone that has one. read more

Stay away! Purchased round trip reserved tickets from Clinton to Port Authority last Wednesday for the 9:50 am trip and the bus shows up and the driver tells us there are no seats available and the next bus is not till after 11:00 am. Total disappointment! If you have a place to go and a timeline, don't count on this bus line at all! read more

Trans-Bridge always make it seem as if all issues are the customer's fault and NEVER THEIRS. Never stands up to the company or the driver's wrong-doings. Reported an issue but wrote back blaming it on everyone else but themselves to avoid any responsibility - Known to NEVER give a simple heartfelt apology. When I saw a driver few feet away blurting profanity at me, I got a response back from them saying, he was cursing at someone else - "Yes, the driver was frustrated with them and did mutter a profanity, however, it was not directed at pedestrians and his windows were closed." Trans-Bridge supports the drivers blurting profanity to a person standing few feet away, if it is behind closed windows. read more

I never wrote any complaint before, but this time I can't hold it anymore I just had a worst experience in my life. I took the bus every time to go to the city, and brought stuff home. I always put them in plastic bag and have no trouble getting on the bus. Unfortunately this time, the bus driver refused to let me get on the bus and also shouted at me telling me to GET OFF HIS BUS. So I decided to call in for a complain, and the reason they told me that I can't get on the bus was because the stuff was not in a closed container. The bag was sealed and how is that not a closed container?? The operator was not helpful at all!! So I waited for the next bus, but guess what? I got on to the next bus. The bus driver does not have problem with me. NEVER RIDING ON THIS BUS LINE EVER AGAIN! read more

I have been a loyal rider since I moved to Lower Mount Bethel 22 yrs ago. I must say they have NEVER disappoint. Now with thw news buses... why they removed the phone charger outlets read more

No real complaints about taking Trans-Bridge to NYC. They are always on time or at least as on time as driving in and around the NYC area allows. The buses are clean, the wi-fi is free, and as long as you're not waiting to leave because your driver didn't get his Burger King breakfast delivered from one of the "regulars" things will be great. read more

They overbook busses and just shrug their shoulders when the bus is full. Understand that your ticket is NOT guaranteed and you may be left scrambling last minute to find alternative transportation. read more

The bus from Lehigh valley, wherever you get on it, to port authority is so convenient. We've always found the drivers to be friendly, the busses clean, the schedule dependable, etc. The girl selling tickets in the Easton terminal was rude and lazy and unfit to work in any type of customer service role. We only interacted for 30 seconds but she was clearly miffed that we interrupted her phone time. On the the other end, port authority is always a disorganized mess and reflective of what is wrong with mass transit in the US. No signage to indicate gate changes. No staff to help answer questions. We and 7 others are on a bus one hour later than we planned to take because our drivers all on separate inbound runs announced multiple times about a gate change for all return trips. We dutifully obeyed and are now getting home on a later bus because we'd all been told the wrong thing. read more

I would like to say to anyone who was on the haunted happenings 3 day trip to salem Massachusetts you got ripped off!! I'm sure I'm not the only one who feels this way, the lizzie borden house was excellent and the jack o lantern experience was amazing!! The dinner that was served was just awful, horrible for the amount of money we spent for this trip, who want's dried up Turkey, box stuffing and box mashed potatoes!! Seriously highly disappointed, the whole waking up at the crack of dawn to be rushed around was just too much!!! One good thing I can say is that our bus driver was awesome!! Peace out salem 2022!! read more

I cannot believe the audacity of leaving everyone stranded in NYC. You canceled the 4:15, 6:15 and the last bus into PA. An uber cost me 287.00 all your fault. I am disgusted. You should be ashamed you apologized for an incident 2 weeks ago where the driver put us all in danger by pulling the bus on the median bc he reached his hours to operate the bus. He held us all hostage until the connecting bus driver arrived. Again lack of compassion for anyone. You never offer a reason why the bus is overbooked requiring passengers to stand. You take cash therefore you miscount how many passengers you have on your bus. This lack of empathy must stop it is not like we are paying 10.00 it is costing over 100.00 for a round trip ticket that does not guarantee a ride back. CLEAN UP YOUR ACT TRANSBRIDGE read more

On a recent ride to the Newark airport, the bus broke down and the driver ended up going another mile before pulling into a breakdown lane between and on ramp and the highway. He was unable to provide any concrete information (most likely because his dispatchers did not) and merely told us there "might be another bus in an hour or so" but that they "couldn't make any promises". Imaginably, being a bus to the airport, stress levels among passengers were hight. It was a 90+ degree day and the AC was off following the breakdown. I ended up calling a Lyft and found a brave driver willing to come to the location to take me and some other passengers the last 15 min. drive to the airport. When I asked Transbridge to reimburse me for the Lyft, they cited "traffic congestion" on the highway that day as a rationale for why their policy would not allow for a reimbursement. Other than the bus arriving late to the original pick up point, it was proceeding on-time and there was no unusual traffic that day that would've significantly influenced the arrival time at the airport. Yet another case of a large company not taking responsibility for itself and, in this case, making their poorly serviced bus the customer's problem. On top of this, TransBridge is obscenely expensive. Try Our Bus/Klein for great customer service, on-board charging/wifi options, free water and much better rates and comfort. read more

Over priced bus ride. Always bad experiences, got it today from New York, 45 min late, driver stoped at the middle of the road and we had to wait for another 30 min stopped in the highway for another driver to come, simply a nightmare! read more

Yesterday Trans Bridge left almost40 people stranded at PABT. I was one. We were to return to Allentown on the last bus at 9pm. At 9:30 a bus pulled in and the driver locked the door and while walking away up the concourse announced there was no bus leaving. There was no driver to take it back. Come back in the morning. This was after they also cancelled the 6:15 earlier. No posting at the gate, no posting on the web site. Took LYFT with 4 other people to Allentown costing us 120.00. Cheaper than a hotel in NY. NEVER RIDE THEM AGAIN. This was not safe. Don't know what the other 30 people did last night. read more

The first bus filled up with over 30 people waiting at the station. They refused to send another bus, forcing people to wait over an hour for the next one, which will likely be filled and have people waiting again. I've had several horrible experiences with this company, and it's a shame that they are the only option in the area. They don't care about their customers. read more

Transbridge lines is a poor company they are not organized there workers are under paid they dont pay overtime they have people like Austin who is the ass wiped for the company he has poor communication skills the company doesent no haw to train people so that they could work there the company tell the driver if the want to take a trainee to work the day with them the bus driver say no then the company ask the new person are you ready to go alone to work very unprofessional company read more

Poor customer service. Angry/grumpy staff. No communication regarding service changes. Limited travel times. Crazy expensive.

I'm sure I'm not alone in wishing there was an LV-NYC Chinatown bus! Here's how they are better than Transbridge -Can buy tickets online -Can buy tickets cash on the bus for same price -Outlets and usb at EVERY seat -More frequent buses -Is one quarter the price! (NYC-Philly vs NYC-Easton is $8 vs $25) Sure the transbridge buses are (sometimes) cleaner and the drivers are (often) very professional, but is that worth 4x more? Transbridge is an unfortunate necessity while we wait for an alternative. Will that train ever happen? read more

They are the evil of the two lessers. If you can catch a train from where you live, they are slightly cheaper. And if they run on schedule, about 30 minutes faster than the Raritan line. You also go direct to PABT, without having to switch over at Newark Penn. But as the number of commuters has grown (and their fares have grown) the service is very unpredictable. I waited an hour this morning in 25 degree weather to get on a bus. I arrived at 6:02am, got on a bus at 7:05. Apparently some buses were cancelled... and this is becoming a theme for them. Today the driver announced on the loudspeaker that if we knew anybody who was a qualified driver to please have them call Transbridge as they have had drivers leave. We were also informed they have several cameras and microphones on the bus and we should all be careful to not speak or show a credit card number or passport number. While a reasonable precaution... the passport thing doesn't make me feel good about riding with Transbridge. read more

There are 10 buses that leave earlier, but if you are headed for a cheap Broadway afternoon on Wednesday, take either the #127 or #129 bus (#127 if this is the first time since it gives you an extra 15 minutes) #127 #129 Route number 6:55 7:20 leave Bethlehem Industrial Park 9:10 9:25 arrive Port Authority New York Key things to remember are the Express Bus Lane into New York City (Lincoln Tunnel) is closed at 10AM, and the TKTS booth for half price tickets opens at 10AM. Buy your tickets and then get lunch ( usually a 2 PM show ). If you are headed to downtown Manhattan WEEKDAYS ONLY there are 9 buses in the "WALL STREET & JERSEY CITY" service. Buses leave 04:30 AM to 06:00 AM and return after work. --- Only 2 buses make the two stops in Jersey City. 1) Exchange Place 2) Newport Center (planned community and mall) --- The other buses go through the Holland Tunnel and drop off passengers in 8 downtown locations. 1) Franklin Street Subway stop lines #1 , #2 2) Broadway and Thomas (walk to Chinatown and Little Italy) 3) Broadway and Chambers (City Hall and govt buildings) 4) Broaday and Dey (Closest to World Trade Center site) 5) Broadway and Chelsea (Heart of Financial District) 6) Broad and Exchange Place (Stock Exchange) 7) Broad and Water St. (Southernmost- South Ferry & Battery Park) 8) Water and Wall St. (Short walk to South St Seaport Museum) You have multiple options to return from Port Authority such as #136 gate #4 at Port Authority , leaves at 5:55PM and arrives in Beth 7:45PM. Last bus is 11:45PM if you want to stay and party or have dinner in NYC or catch an evening show. Roxy Delicatessen in Times Square has classic huge sandwiches: Chopped Liver, Pastrami & Imported Swiss $23.95 Plain New York Cheesecake $8.95 Split plate charge $3 ================================================= It is possible to get back to Bethlehem for cheap. On the return trip purchase a round trip ticket for $28 and take one of the two buses that goes to Sands Casino (one is at 11:30). They will give you a coupon good for $30 in slot play and a $5 discount coupon for food. If you can win back $23 from slots, and sell your return ticket (good for 36 hours) for $5 then you are even. However, if you have a car at terminal on route 22, then you will need some way to get your vehicle home. ================================================= If you are closer to the Interstate 78 and Hellertown Rd "Park and Ride" in Bethlehem, then take Bieber Bus (based in Kutztown) instead of TransBridge bus line. Bieber Bus does not service the Sands Casino which is 2 miles from the Park and Ride. There are 19 buses per day. read more

I wanted to like Transbridge Lines - I really did. In fact I love their drivers. They are really fantastic guys and work very hard despite the fact that the company is falling apart. I am a relatively new customer so you'd think Transbridge would be wanting to keep my business. It turns out they don't. After advocating for fellow passengers on Twitter and posting actual bus arrival times they have simply blocked me. I was never rude, always professional and tried my best to communicate with them only to be ignored. The issue is that they are now daily canceling and combining advertised runs (particularly 9&13 putting us in late to NYC 30-40 minutes EVERY day). We received a very long email from the company President about how there is a shortage of drivers and that there is nothing they can do and that they know there is a serious problem. They maintain that it's a temporary problem but it's been ongoing since earlier this year, at least since May when a previous letter about the same issue went out. None of this of course has anything to do with the customers who pay hundreds of dollars every month to use this as their primary commuter option and expect to receive the advertised service. The best thing they could do is cancel runs that they are unable to maintain instead of continuing to advertise for them when they simply aren't meeting the demand. Yes this will inconvenience some - and yes it will mean that some will stop using the service altogether - but it must be done to allow everyone to have a more reliable service. Unfortunately they don't seem to be listening and as the only game in town I guess they don't have to - but it's not really ethical or acceptable. I am trying to look into other commuting options now as a result and hopefully will find one because attempting to rely on Transbridge has nearly cost me my job. read more

At most, this bus service got us from New Hope, PA to New York City for an overpriced rate of $30 cash at the bus stop. The fact that our bus was 20 minutes late (and the earlier bus simply didn't show up) didn't seem that strange for a bus line... But the fact that this particular service is completely okay with taking standing passengers is appalling. The ride from New Hope to NYC is approx 2.5 hours. At least 4 passengers were okay with standing for the duration starting at that point. To my surprise, more and more folks boarded at the subsequent stops, and all the driver seemed to care about is how many people he was able to pack on board. With no receipt system, I hope he does well for himself. Thank goodness the brand new bus we were riding had seat belts - if we ever take this bus line again, I hope the next bus comes with "soccer mom" instructions for those who are strapped in to protect those who are standing. This practice should not only be prohibited, it should be illegal. For my own safety, we'll never take this service again. For your own sanity, I recommend you avoid it too. read more

If I could do a negative I would. Most unpforessional bus service we have ever used. We have used a lot! They refused to let my fiancee eat his sandwhich or any sodas on the bus at all. He was on the 8:15 pm bus. He came from Massachusetts and had no dinner on his way. The bus driver did not care. He stated he could smell the sandwich and if he did not put it away he would get kicked off the bus. Their power outlets on the bus did not work. It was just the worst experience for him to get to his best friends wedding read more