Buyer beware - OHDC of Raleigh willingly sends defective parts, and the home owner has to catch the…read morequality issues. We built in Wexford Reserve. We had several significant quality challenges with OHDC of Raleigh: 1. Wrong garage door ordered, and installed anyway - despite writing exactly what we wanted and included a pic in email.  2.  Defective doors: Both doors had multiple concave areas. We were told by OHDC it was a manufacturer issue and a lot of customers "don't mind it". We're including pictures because it wasn't just one panel. We are at a loss to know how a professional installer can look at those garage doors and think they were acceptable. Additionally, these defective panels were a different color on the interior garage side.  When we asked why they were a different color - response was - "oh that's just dirt, they were probably sitting in the warehouse for a while". 3. Glass: Some of the glass was installed backwards, so the tinting was different. Again, not identified on installation or on later visits. We had to point it out. 4.  Seal: A broken seal, or some type of oil (what we were told) - could be seen between several panes of glass.  Again, it was explained to be a manufacture defect, but they were installed anyway. Again, no one checking for quality issues. 5. Door frame: The garage door opening was built too large, and installers had to use four seal trim pieces on one side, and two on the other side of both doors. However when these four pieces were cut, every single one of them was a different length, and none of them sealed with the concrete. One seal was more than an inch high off the concrete. As a result, large amounts of water flowed into our garage causing staining of the baseboard and sheet rock, damp odor, and possibly mold exposure within the wall. We have a video of water flowing into the garage. They never told us the initial deployment was a temporary fix that was supposed to be corrected later. This was never done until we caught it after heavy rains. Conclusion: We are extremely disappointed none of these problems were identified at time of installation. We had to find the problems, which meant multiple trips to our property to coordinate, as well as potential for damage long term. OHDC has employees that are incompetent, don't care, and think customers are too stupid to catch defects. Pictures we've included tell the nightmare story. Buyer beware.

Yesterday I had two springs replaced on my 18 ft door after one was broken the day. The technician…read morewas capable and professional but the charges was insanely high, $729 for two springs, a few rollers, and 90min of labor. Insanely expensive as compared to prices paid ($200-$300) by colleagues of mine who had similar repairs in the Raleigh area. My advice is to consider alternatives to this company or negotiate better prices. I regret not having done so.

Our daughter recently completed her Eagle Scout service project, supplied by Capitol City Lumber…read more The staff at this business were exceptionally kind and skilled, helping to assess from her diagrams exactly how much cedar was needed and recommending outdoor grade hardware. They also provide an automatic discount for Eagle Scout projects. We were so impressed and touched at the care and craftsmanship of this local business. Highly recommend.

While they answer questions, I was misguided. I was like "I probably need 4S since I'm going to…read moreglue them side by side" and the guy was like "well you could just sand it" Have you ever sanded a straight edge?? How about a 5 foot straight edge? A week later and an inch shaved off from sanding, sawing and routering to try to get a fucking straight edge- you can't! Not without more expensive tools. This experience has completely put me off woodworking entirely.

Called them and asked them if they cut glass. They said yes, when you come in see us at the front…read moreand we will get it taken care of for you. I said I am on my way, see you in 10-15 minutes. I get there and said I have the glass pain to cut to size. The guy told me I would have to leave it , the glass cutter is not here today. ???? I said I just called and they told me to bring it in I could get a pain cut. He said you can leave it and we can have it for you tomorrow. Well I need to have it done today , as I have to have the window fixed. I said I wish you would have told me when I called, I would not have to drive 15 minutes for nothing. Poor customer service. I am very disappointed in Westlake Ace Hardware.

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

This guy is not reliable and distorts the truth. Run hire someone else. He will make you take days…read moreoff of work and never show or call. Please bypass this unreliable untruthful person

James was wonderful! Fast and professional and a very nice man, to boot! Would recommend and use…read morefor any future wallpapering needs.

Lynne was able to give me multiple pricing and style options that fit my budget and were way less…read morethan competitor options. I appreciate all your time and efforts helping me with me small, yet complicated project.

From start to finish, All Phase did a great job at a great price. Huge selection and very…read morereasonable prices from a local business that beat those of the big chain, from which I got an estimate also. I'd recommend Delton (great job steering me in the right direction on what I was looking for), the super-communicative office staff for scheduling, and Tim's efficient installation any time! If I move again, THESE are the folks I'll be calling.

I visited the home center for the first time and received excellent service from the staff. They…read moretruly care about their customers' needs and go above and beyond to ensure their satisfaction.

A complete waste of time. Someone came out to my property, took measurements, discussed my vision…read morefor the fence project, and promised an estimate within 24 to 48 hours. Weeks later, there has been complete radio silence. No call, no email, no follow up. I even called myself to check on the status and was told someone would get back to me that same day. Nobody ever did. It's honestly surprising how little effort was made to follow through with a potential customer who was ready to move forward ASAP. If you're too busy to take on new work, just say that upfront instead of wasting people's time. Very disappointing experience and I'll be taking my business elsewhere.

Do not use Seegars fence. I paid 7k for fence with them and it didn't last a week. Once I paid The…read morecontractor "Jeff Gray " he never came back to check their work. When I called Jeff Gray out for not checking their work he said he did not need to because he trusts the guy. The fence collapsed is less than a week and Jeff Gray told me to contact the manufacturer even though it was their bad installation that cause it. I have had to put this fence back up at least a dozen times since then and now I have to replace the entire thing. 7k down the drain. The fence collapsed is less than a week and Jeff Gray told me to contact the manufacturer even though it was their bad installation that cause it. I have had to put this fence back up at least a dozen times since then and now I have to replace the entire thing. 7k down the drain. Thank you for your attention to this matter.

They were prompt, quick, and the price was good. Be explained what he was doing and gave me several…read moreoptions to choose from.

Great job, very professional workmanship was excellent work preformed in a timely manner and left…read morejob site clean. Best price in town!