Most trusted service shop I have ever experienced. Have had about eight vehicles serviced by Randy…read moreover last 20 years or so and has always been my go to. Has always given solid advice on what to fix and even don't fix and get rid of said vehicle. Princeton area: you are lucky to have this shop in town!

High quality service and a detailed video, showing the problem and the fix! I appreciate Randy,…read moretaking the time to explain the fix and highlighting potential concerns for the future. I highly recommend Randy and his team!

Good People! Good Work! At Fair rates... They also service INTOXALOCK at there shop!!!!!!!!!!!!!read more

They are awesome to work with! Excellent work great price and friendly. I totally recommend Rigs to…read moreRods to anyone!

i was looking for auto repair estimates this week and i spoke to three local places, one called…read moreback with an estimate in a few minutes, one texted me a link for a complete quote with variables and then when i called rum river who i have used several times in the past i was ridiculed and spoken down to like i was an idiot because there is no way to know what the cost would be until they got the car in and looked at it. well, that is why i asked for an ESTIMATE... for specific repairs ......they know what they will charge for specific repairs for the vehicle in question.....when i get treated this way, i will NEVER use them again. Treat your customes with respect if you want them to spend money at your place. shame on you, I will be telling everyone i know how you treated me.

The folks at Rum River auto did a great job at being clear in their communications and making sure…read morethey checked in with me before doing any repairs. They also saved me some money as they told me I didn't need a repair that another automotive shop tried to sell me a while back. They were professional and very courteous, as well! I had to leave my vehicle for the day, but they had a free courtesy car for me to use so I did not have to arrange a ride! They also did a few extra things for free like rotate my tires and such which was very helpful. When I left, I also had a nice gift bag full of various coupons and deals and one free car wash! Would highly recommend them!

Very professional, honest and good communication about what's going on with your vehicle. Have…read moreloaners if your car is going to be with them for a short period. Nice gentlemen! They will work with you and your finances. They will be straight shooter. Great establishment.

I took my car in for an oil change and to repair a tire…read more When I picked up my car it wouldn't Idle . I called and toId them the issue. I was told to bring it back so they could see if it was somethingthey did. To be fair I missed my appointment due to illness. I was told that I have to pay $50.00 dollars to diginose the issue because I missed my appointment. My car ran great before the oil change. Now it won't stay running. I'm disappointed and can't drive my car.

these selfish pricks who won't inspect you're vehicle wven if you specifically ask them too they…read moreare INCAPABLE of telling you what's wrong with MY vehicle, AND WHEN I went in for an alignment and told THEY told me to fix the camber myself, like wtf is this places deal?????????

Called today 08/28/15 for a labor quote about getting an oil pan replaced on a 2000 Honda civic ex…read more1.6 Was told I would get a call back in 1-1.5 hours. 2 hours had past, so I called back to inquire about my quote. Was told that "he got sidetracked and forgot", I said "no problem". He said "ill call you back in a few minutes and figure it out for you and call you back". Well, he never called me back.They had two chances to get my easy buisiness and they failed. Everyone else I called in the northern metro was able to give me a quote in 10 seconds or less on my inital phone call to them. 2 stars for the professional sound of the employee who took my call, the only thing pisitive from my experience today.

I have a 17 yr old vehicle thats rear left brake caliper was sticking. Upon further inspection, the…read morerear left brake pad had worn down to the metal because of the sticking caliper. So I brought it here to get repaired. The good: They do an inspection with photos and put it online for you to see. The service writer was patient and helpful in figuring out what work to get done and was upfront about costs. They offer free loaner cars, which I did not use. The are ASE certified mechanics. The bad: The original inspection addressed everything else they wanted to replace and did not address what caused the sticking caliper - the reason I was there. They did go back and look at it though once I asked, and said the pins probably rusted. They wanted to replace a strut, front brakes and rear brakes, secure a heat shield better, degrease the engine to pinpoint a leak, and do an oil change. It's good to know about that stuff but the rear left brake was the pressing issue. Was originally quoted $1,175 to replace just the rear brakes: new calipers, new rotors, new pads on both the rear left and rear right (but not the front.) The car is only worth $1500, it's a Scion/Toyota not a Mercedes or BMW and it's old. I had been quoted $850 to do all that somewhere else with 3 yr warranty, new parts etc. So I asked what's the minimum they could do to get all 4 brakes working and they said they could replace just the rear left caliper and rear left brake pads for $450. The brake pads come in sets for both rear wheels but the mechanic wouldn't put the rear pads on the right side because he wouldn't work with the rear right caliper - it's too old and rusty, might break (though I would've taken that risk.) He would want to replace it instead. Well if I replaced every old rusty part of my car that still works I'd have a new car, and they charge $300+ to put a new caliper in. And they don't machine resurface rotors even if they're thick enough to. They said they want to warranty the rotors for 3 years instead. Well my car might not last another 3 years. So I chose the $450 option. When I picked it up they gave me the breakdown of the work: $192 for a remanufactured caliper sold at NAPA a few blocks away from the shop for less than $100. $50 for brake pads sold at NAPA for $25. $178 for the labor to install a new caliper and pads on just the rear left wheel. The brakes vibrate because they don't resurface rotors. They gave me the extra set of brake pads that came in the box they wouldn't put on the right side without replacing the caliper. I see a lot of good reviews here but nobody is saying what they paid. And they don't want to work with old rusty parts, just replace them all. Maybe that's typical, but 4 or 5 stars would be going above typical. And the shop is only open until 5pm. It took a week to get me in. All that said, this isn't a negative review. I'm just saying this may be a small, honest family owned shop in Corcoran with just a few mechanics and service people, but it isn't a thrifty one. Far from it. But I do now know all the work my car needs done in the near future and how to tackle it with a more thrifty shop and a probably a parts dealer/service locator like Tirerack.

Mechanical Engineering very good skills for the cars and customers service very well trained…read moreprofessionals nothing more nothing less just excellent quality service