I rented to bikes from Jeff last weekend and I did so for two reasons…read more A) closest bike shop to downtown that I could find on yelp B) lowest 24 hour rental rate, just under $1.00/hour We spent $54.00 for two bikes for 24 hours with tax, the next closest shop wanted to charge almost $50 per bike for 24 hours, so this was the clear choice. He gave us two cruisers that had the nice padded butt seats, which were great for long term riding. Yes this place is kind hard to find because it is hidden under a large building and in the basement and yes the owner is a bit quirky and opinionated, however he came across like an average Philly guy to me. He loses one star for the pain in the ass it is to get the bikes out of his little door-way and up the narrow staircase to the street. The same one star lost is also for the low bridge in the store, I had to duck to make sure I did not hit my head. The other star is gone because I think he could do a bit better job of keeping his store clean and less cluttered. I do not know anything about his retail prices on bikes and hardware, nor do I know anything about the quality of the bikes he builds; this review is mainly on the owner and the rental experience. After all said and done, I enjoyed my experience in the store and Jeff was very nice to us and even gave us several suggestions of places to bike to and eat at. He did a great job adjusting our bikes to fit us without us asking, which I thought was nice. I would rent from him again!

Customer service was not great. on my way to work I got a…read moreflat tire from a pole hole in the city Icall first to see if they can fix my Bike. he sure I wall 3 blocks with the bike when carry it down the step he said did you see the sign we don't fix e bike ok I carry it back up the steps when I got up the steps, I saw the dirty ass Cardboard sign all bent it. being nice go a long way. I am handicap just had my third surgery on my knee. thank you again for being so rude. I know you don't care i will tell 100 people you suck in customer

I've been a customer since 1991. Curtis and his crew of mechanics will always make you feel like an…read moreold friend and service you bicycle and soul. Small or large repairs are treated with the same courtesy. Most recently I needed a wheel repair, Curtis said he would replace the broken spoke because that was all was required. They're only open three days per weeks, but fear not they will take care of you. Cheers, Michael

Best place to take your bike hands down. Especially if you have an older bike. A few years ago I…read morewas just a poor college gal trying to get an old schwinn for cheap on fb marketplace for easier commutes. It was in bad shape. Took it to via bicycle and they were ecstatic to see this older model, saying it's like their other "children" lol. Got it super fixed up for an extremely reasonable price, far less than I expected. Ever since, I've been a loyal customer. They really have a passion for bikes there and I feel it in the way my schwinn rides! ***Remember that they are cash only, and that the hours are not what Google maps depicts. Call them to see if they're open when you wanna come in.*** Also, if you're a customer there, they offer a monthly tire pump up for free. So kind! Via Bicycle, you're the best!

The Cadence staff continues to excel. I rented a bike case which didn't quite fit and they…read moreadjusted the case to ensure a better fit. We actually went back 2x and they handled the issue immediately and professionally.

I took my e bike there for a flat tire and let them know my stem needed new parts they let me know…read moreit would be done later that day i asked them to call me and keep me updated the day ended with no phone or notice when i called back they said they had to order the inner tube online and they where not sure when it would arrive once again not letting me know this in advance, i waited to 2 weeks for a simple fix and they didn't even call me when it was complete either and the stem wasn't even touched they tried to charge me 75 when what i asked them to do originally was 50 and didn't even complete everything i asked. If they told me day one my bike wouldn't be done and they had to order parts i would've gone somewhere else for a simple fix

I just brought my old bicycle back to Philly from New York and it definitely needed a little TLC,…read moreso I walked it down to Bicycle Therapy on South St. to have it tuned up and such. I couldn't be happier with my choice. First off, everyone in the shop was warm and friendly and I felt very welcomed walking in. The gentleman who helped me listened to all of my concerns about the bike and had everything working nicely by the next day, addressing everything I asked for, and at a reasonable price, too. The next time I need anything bicycle related, I will be back. Great experience!

This is my favorite bike shop in the city they do wheelie good work and are open Mondags.read more

Best bike shop around for buying and repairs. I would highly recommend to any one looking for a…read morequality name brand we'll built bike

You ever ride your bike so much that you forget to get your tires changed? Well it was about time…read morefor me to address those concerns as I was riding on pretty much a flat tire and I just so happened to be nearby. I was able to check-in for a quick tube change and the staff here was excellent. They let me know how long it would take so I was able to hang around the shop for a bit. Service was quick and easy and the shop itself has a ton of bike products, including a wide selection of bikes in case you are in the market for one. Another thing to note is that it is right next to campus making it the most convenient location for all of your biking needs. I only needed one tube change and it was under $20 and is now saving me so much time on my commute to and from campus.

I've been getting my bike repaired by Henry for years and I am always amazed at how great the bike…read morefeels after he has serviced it. Besides being an all around great dude, his work speaks for itself. He is honest and tries to the find the best deal for you. That's is very valuable! I'd recommend Henry to anyone who needs bike service.

Thank you Kayuh Bicycles! You guys saved my life!…read more I didn't realize, but my bike had a flat as I was riding down Girard. I was on my way to an appointment and had to quickly figure out something to get myself where I needed to be. I googled a bike shop and this spot was super close and also still open - score! I walked my bike over and the attendant was super nice and ready to diagnose and fix whatever was going on. I was hoping it wasn't going to take too long and whatever needed to be fixed would be fairly affordable - I was in great luck! Everything took about 20 minutes, so impressed! There's also a full cafe when you walk in, which I didn't partake in, but was definitely tempted to! The cafe worker did offer me some water while I waited though so that was really nice! Def will come back here to check out the cafe, and maybe add on a cupholder to my bike :).

The bikes are great quality & every time I go into Whizz bikes, I am always treated with kindness &…read morerespect. I had a minor discrepancy in the past regarding financial charges, however it has since been resolved. I apologize for my previous comment. Whizz is an all around great business, and they were able to refund me back the extra $11 that I was charged from buying a phone mount. I appreciate everything that Whizz does in the city of Philadelphia! Thanks again!

I rented from you guys before with no problem and it made it easier making extra money besides my…read morejob but going all the way to Jersey City that's over 60 miles while being closer to the Philly branch whizz is only like 20+ miles if I were to get a ebike from Jersey City it's kinda messed up that I can go to the Philly branch to get fix ups what's the point of that

Came in with a new bike to get a better seat. I asked about what other upgrades or accessories I…read moreshould get. I walked out with just the bike seat and the knowledge that they do warranty work for my bike, they did not try to upsell me on anything other than a lock, which I already have.

Their e-commerce operation on ebay leaves much to be desired. I ordered a part through their ebay…read moresite on 12/9/25. They immediately charged my credit card. The item was not shipped until 12/16/25. A more reputable practice is to bill the customer's credit card when the item ships.

Found this place while looking to repair my bike and I couldn't haven't been any more please with…read morethe customer service. Cheap prices, quick fixes, good people, and they even try to teach you how to fix the problem yourself. If you're looking for a bike shop, this is the place you're looking for!

Good ideas.I need somewhere to keep busy since I am on a fixed income,and not let the fact of…read moreatypical depression get to me,this is what I am diagnost with as well as with type 2 diabetes,This will be a great place for me to volunteer my time and get hands on training on how to thoroughly fix a bike.It is a win win situation for me.I am unemployed so I have time to do this training for the fun of it and I will get a free used bike .I love bike riding for fun and exercise.I have an issue with tardiness,that I need to break.Maybe coming here will help with social anxiety as well .

The BEST place for bike or scooter repairs -- I have both! The staff are all super knowledgeable,…read moreand the Hispanic lady who answers the phone and runs the business is a boss! I have mad respect for her expertise. She's tough but compassionate. I wouldn't go anywhere else, and I tell all my family and friends that this place is legit. Also, their location in the Italian Market is unbeatable for food and sightseeing!

This place is no joke...You give them your bike, tell them what's wrong with it, and they get to…read morework...fast!! I love that the woman does repairs too! Only place I will go to when my bike is in trouble..cheapest prices too!... Thank you for all your hard work