I agree with the other negative review. The doctor was nice and knowledgeable, but I wish I could…read moresay the same about the rest of his employees particularly the billing guy. And be expected to pay for an additional appointment even if you go in for a routine physical. Never in my life have I had to come back for an appointment to have my bloodwork given to me. It's always been mailed to me, however I was told I needed to come back for the bloodwork. Other than being a bit inconvenienced, I didn't question it until I received the $150 bill for a doctor visit. I don't have any life threatening diseases or terminal illnesses, so why? Do yourself a favor and find another doctor you'll be much happier.

I have been going to Dr. Goldman for years. Always a sweet man and knowledgeable. Never had a bad…read morevisit. All of his staff are friendly and make you feel comfortable.

Clearly, I don't recommend this place…read more This place was close to where I live so I after picking a family doctor through my insurance I decided to give it a try. It's always hard to make an appointment here and the staff there has no customer service skills. The ladies working the phones there remind me of indifferent and rude post communist era customer service workers from my childhood. Don't try to call between noon and 1pm when it's most convenient to call as you are on your lunch break, because they are shut down for their lunch break. I had a good first visit here with the doctor I picked as my 'primary provider'. She seemed to really care, was through and had good intentions. She asserted that she will always make time to see me when I was having symptoms as this was the only way to make diagnosis and take samples. As you might guessed soon I wanted to take her up on the offer and wrote her an email she said that this could wait (which meant another 2,3 weeks after and having to make appointment through sweeties on their call lines). I had to also pick another doctor as she was booked for 3 months out. When I made it to the appointment with the new female doctor she wasn't able to diagnose me as my symptoms were not there at the moment. She recommended to request the appointment when I am having symptoms. So here we go again... Also their nurses are the type that think that they can lie to you about something and think that you are dumb enough to believe them. In my case that was about an orthopedic brace. The doctor said that they had some and that it was covered by my insurance, but the nurse couldn't find one, and just wanted to get rid of me, so she made up a story of how the ones that they have would cost me more than the ones you get at the pharmacy. Never, never again for me. Family/ Primary doctors recommendations welcomed!

So, the doctor listed isn't the doctor I see, but it is the same clinic. I absolutely LOVE Swedish…read moreFamily Medicine - so much that I make the trek from Lynnwood to see my docs. This is the "low-income" clinic, and I'm in the residence program, which means I get doctors who are still learning. This is awesome because they are totally willing to go outside the box to find treatment for things that other doctors will just give a pill. The best part is they have to double-check with an attending whenever they offer treatment, so it's like you are getting an instant second opinion. I am so happy I have this clinic as a provider, the providers and office staff are so very friendly. One thing to be aware of, you sometimes have to wait a while for them to answer the phone when you are trying to make an appointment, but it is always worth it!

Dr. Sontrop is my favorite doctor; ever. She is gracious, kind, and caring while being thorough…read more She is able to address all of my health concerns re: endocrinology. I appreciate this. I used to see 3 different doctors and had to do all the footwork to get them to share information. I have never experienced better disease management or more thorough and compassionate care. Dr. Sontrop is also just so on top of her charting, referrals, etc. I always just feel like at Polyclinic and Dr. Sontrop's office - I'm in good hands.

I've been a patient of Dr. Kimball (of and on) for 20 years. I had to switch doctors for awhile due…read moreto insurance reasons, but was very relieved when I was able to start seeing her again. She is very caring, listens well, and takes time during the appointments to truly get to the bottom of things. Most doctors I've been to are in a rush, but Dr. Kimball always makes me feel like she really cares about me and my health.

I saw Dr. Kimball for about a year, and had many appointments with her. She put me on meds which…read morehad some pretty strong (and completely expected) side-effects, but when I told her I was having them she dismissed my claim and told me I wasn't. I believed her and stayed on the meds for about 9 months, before having to go off temporarily for unrelated reasons. Lo and behold, the side effects I "wasn't having" went away. I am still suffering and recovering from the long period of those side effects. If she had taken the time to talk with me, or made me feel like I could ask her questions without annoying her and wasting her time, this could have been avoided. Her dismissive attitude was fairly common. She seemed like she wanted to move me through as fast as possible, either by throwing medicine at me, dismissing my concerns, or sending me to another doctor. I stopped going to her, and do not recommend her. I just felt dumb every time I saw her, like I was being a burden. Hopefully there are better doctors out there...

She tested me for allergies. Or, I guess her assistant did. That's what I went in for…read more She also tried to give me some more steroid cream for my eczema, after I told her that they don't work. She seemed to be convinced that they were the only thing that would work. I am not convinced. I refused. Once I cut out the foods that I tested positive for allergy-wise, my eczema has gotten light years better. Steroid free. I would have enjoyed my experience more here if she would have listened to me and maybe given me some other options. After all, I paid $255, right? But, ultimately, what I went in for was to get the little scrape-y test done. And I did. And it helped. So that is good.

She was unable to diagnose my non-allergic rhinitis (even after doing her assistant did allergy…read moretesting that turned up negative) and gave me the wrong kind of nose-spray for my condition. She seems like a nice person but I'm unsure as to why doctors in the area recommend her. She gave me no answers even after I complained of chronic sinus infections. I also had to have my immunology testing done at Mayo Clinic, as she felt it wasn't necessary. It absolutely was, given that some of the results showed an issue. I also want to mention that she does make you wait quite awhile to see her. If you're getting allergy testing done by her assistant, she'll see other patients in between. I believe I was at her office for 2 hours.

At my age, I've interacted with doctors of seemingly every degree of competence, compassion, and…read moreengagement. But until my experience with Dr. Kroll, I can't say I've ever been treated inhumanely. I had come to see Dr. Kroll about a year and a half ago for intense hormonal symptoms that were making it hard to function. Anyone close to or experiencing menopause will likely relate. Women face a woeful lack of information and preparation for this stage of our lives. Because Dr. Robin Kroll seemed to be running (or co-running) a dedicated menopause clinic, I felt a sense of optimism approaching my first visit--that "Oh thank god, here's someone who knows, and can help" feeling. Although I cannot describe her as a warm person, I did feel a sense of relief and gratitude after my first visit as I walked out with a low-dose HRT prescription which seemed promising. And it did help! Subtly, but consistently, my disruptive symptoms subsided. I slept again. I realized it was possible to progress through this physiological transformation without the operatic tumult, the brain fog, and the strange loss of emotional sovereignty produced by volatile hormone levels. At some point, perhaps six months later, Dr. Kroll transitioned to clinical research only, which made getting my prescription refilled very complicated, as she would routinely ignore the pharmacists until they called over and over. Although I asked my PCP to transition the prescription, she wouldn't do so without an exam. Now that vaccinations are widespread, and people are more comfortable getting the medical care they've put on hold, doctors are flooded with in-person exams, and mine was scheduled for a month out. At the same time, my mom had gone into hospice and I was sitting at her bedside daily, accompanying her as she began the dying process. The last thing I wanted was an interruption in my medication as I went through such a brutal chapter in my life. Unable to transition my prescription to my new doctor, I would only need one more refill from Dr. Kroll, When my pharmacist called it in, she was ignored for days, which by now we all expected. I spoke with the pharmacist and they said they had tried multiple times. So I picked up the phone. Dr. Kroll's voicemail instructs you to hit a three digit extension if you are one of her former patients. That extension disconnects you. I tried it three times. I now believe that functionality is by design. On the fourth time, I opted to talk to the receptionist. When I told her that that extension disconnects callers, she said in a way that struck me immediately as odd-- and which I now see was totally facetious-- "Ohhhh thank so much for letting us KNOW!" I left a message with the receptionist asking the doctor for one final refill while I awaited my exam elsewhere. The refill did not come. I asked the pharmacist to retry, and they did. Finally, I called the emergency line over the weekend. At this point I had been off my treatment for two weeks. My mom was days, if not hours from dying, I couldn't think straight; couldn't sleep, my hot flashes had returned, and my days were a mix of blinding grief and blurry thinking. The doctor informed me that she "couldn't" refill my prescription. I don't do that now, she said. I told her that I understood that she had transitioned to clinicals, and that I wouldn't be back to bother her after this one, as I'd begun with a new doctor, but they couldn't greenlight the prescription without an exam. "You got a letter six months ago about my clinic closing." Had I? I don't know...? But I ask you, reader, who fucking cares? Dr. Kroll, are you still a licensed physician, or not? and do you anticipate that some people might not have had the pluck to go find a new OB/GYN during a pandemic? To refill a scrip you literally have to click a button on an email. In fact, most doctors don't even have do that - that's why they have a staff. Dr. Kroll just wanted to be punitive--after all, I hadn't been attentive enough to her mail, that'll teach me! And let's give all the old patients an extension that sends them straight to dial tone so they can piss off entirely. My new doctor cannot wrap her head around this kind of patient neglect. She said it violates core principles you're supposed to embody as a doctor, and abandoning your patients is a serious transgression. It made quite an impact on me. It made my life harder, and for what reason--just so the doctor could needlessly flex her fuck you skills? What an embarrassment of a doctor, and what a strange type of person to entrust both your data and your health to in any type of clinical trial she may be running.

DO NOT GO! This clinic has scarred me for life. I was a first time patient and seeking advice on…read morebirth control method for heavy bleeding issues. I was advised to try an IUD since bc pills were not working. I had the IUD inserted and passed out from the pain during insertion. I woke up to hear the clinic worker (not sure if it was a nurse or dr) yelling for assistance and apologizing to me because she had scratched inside my uterus when my bottom fell off the table. They wrote NONE of this in my records. When I called back a few days later to complain from the pain, the front desk told me that it didn't happen. That I did not have my uterus scratched when I passed out, and it was nowhere in my records. Now, 2.5 years later, I have been diagnosed with severe Pelvic Inflammatory Disease, with adhesions covering all my major organs and have completely lost my ability to have children!!!! I live in chronic pain every single day. All from IUD complications. I was not warned that PID was a possible outcome of an IUD by this clinic. Not once told the possible side effects. None of my experience was recorded in my visit. If anyone wants to reach me on this matter my email is victoriadfrazier@gmail.com.

Please save yourself some grief and have your surgery done elsewhere…read more Doctor Brakstad made a careless mistake on my surgery and caused me to be in the hospital for 2 months instead of a week for an ileostomy. When I was released he promised me I'd be put back together in 6-8 weeks. So at the 8 week mark, I called him and now he wants me to get a colonoscopy before I get put back together. So I had the colonoscopy April 1st and I call doctor Brakstad's office every week to try to schedule my final surgery and they say he's not here and that they'll take a message and get back to me. Well it's been 3 weeks and they haven't gotten back to me. Now I have to go through the hassle of finding somewhere else to put my intestines back together. I'm lucky I have such an understanding girlfriend.

I want to qualify my one star - I did not get a chance to actually learn whether or not Dr…read more Brakstad is a great surgeon. He was very pleasant when I met him. The horrible performance of his staff drove me to find someone else to perform my surgery. When making appointment, I told the person I spoke with they would need to get hold of archived records from my earlier breast cancer treatment. She said, no problem, they would arrange that. Arrived for first meeting/consultation with Dr. Brakstad - no records were on hand. Left that meeting (on a Friday) having been told that on Monday I would hear from the plastic surgeon he recommends, and that we would move forward with scheduling surgery for the following week. By Wednesday morning, having heard nothing, I call the plastic surgeon's office to see if I can move things along. They have never heard of me, and tell me next week is now booked up. She'll check with Brakstad's office and get back to me. By end of that day, still have heard nothing. From anyone. I guess it's time to go back to the drawing board and find someone else to remove the cancerous tumor from my breast. I sure do hope the two weeks I've wasted on this disorganized operation are not the window of time when cancer cells will have a chance to migrate to other parts of my body.

First visit to LensCrafters, Federal Way, Dr. Pham, DDS. He was personable, polite and patient. At…read moremy age I had lots of questions about the health of my eyes. Only 4-Stars due to the staff being somewhat "pushy" with regards to selling us (wife & I) new glasses. We went in explaining we are retirees on Medicare with Aetna Insurance (supplemental). One of the staff members checked our medical coverage and immediately said we needed to pay $39.00 each for the exams. My wife explained that we shouldn't be charged due to our age and we are diabetic (this exam being our annual check-up), and we've never been charged before. She then checked again and came back and said, "Oh, your exams are free". I understand that LensCrafters is in the business to make money, but being retired and on fixed incomes we cannot afford $400+ for glasses (each). The person assisting us was somewhat reluctant to give us our prescriptions, but my wife was persistent and we obtained copies of our prescriptions. Nice selection of frames with high-class names (Ray Ban, Stetson, etc.), but when you add up the costs of new frames ($188-$200+) and lenses, they quickly become cost prohibitive. As stated in the begging of this review, Dr. Pham was knowledgeable and great to talk with. We'll more than likely be back next year for our annual exams.

Dr. Pham has always been professional cares about his patients. I've been a doctor for many years…read morefor my family. I'd recommend him to anyone he's compassionate loving and that's what you need a doctor and he will tell you the way it is.