I took my car here because something was wrong with the Antilock brakes or traction system and they…read morehad it for a couple of days and said that they fixed it so we paid the $400 charged, but the same issues kept happening (I was too anxious to go back about it because a month had passed by ,and now at this point its been over a year). I also had to have my car taken here once when it just completely stopped. I'm still not fully sure what was wrong with it but they got it working again after about a month of having my car.

Best service around. The Eagleson Team does the job well and provides efficient response times…read more Thank you for always getting it done right!

Gregg has been taking care of my sister's car for quite some time now and is very thorough, fair,…read morehelpful and considerate. He has gone "above and beyond" to help my sister during a recent situation and our family appreciates his help! Please, do not hesitate to use Ritter's Auto shop for your auto maintenance - they are outstanding!

This place was an oasis in a desert! They were the nicest people I've ever had to deal with in a…read morecrisis!! They not only took care of my daughters vehicle, which was mine btw, they drove them 37 miles to rent a car so they could continue on there journey to my father's memorial in Arkansas. They were very thorough and did a great job replacing my rim and helping my daughters when I was not able to. I would recommend them to everyone who needs somebody that they can trust! Greg treated my girls like they were family!!!

So, I've tried to on more than one occasion give the benefit of the doubt. After nearly one year of…read morerepair work fully paid by the way, and many many hundreds of dollars in tow bills rental fees etc, and time missed that I cannot get back...... DO NOT I REPEAT DO NOT TAKE YOUR VEHICLES TO CHAPLINS TRANSMISSION IN OLNEY, IL. MORE TO COME BUT THIS IS A SNIPPET. It took me to post for calls and for help. The help offered was take down my post and then I will get a rental vehicle.

We dropped a truck off on May 17th to get the transmission rebuilt and it did not get finished…read moreuntil August 2!! They got it taken apart and then put back together. Apart was bad so they had to take it back apart and fix it again but still!!!!! There's literally no excuse to take that long!!!! Every time we would call, "Oh it will be done by the end of the week,"or "oh it should be done by Monday or end of day tomorrow". Always got told something different.