An experienced travel agent makes all the difference…read more A few of us wanted to book some cruises for the year, but didn't want to deal with all the details. After reading some Yelp reviews, we decided to go with Mine from Tour & Travel. After speaking with her, it was clear that she was an experienced, well-versed cruise traveler and we got all our questions answered on the first call. Over a period of conversations, our group was fortunate to be booked on two trips for the year, one on Royal Caribbean and the other on MSC Cruises. Mine helped with a series of recommendations and handled all the variables in making our trip a hassle-free experience. Her recommendations for travel to and from the port were excellent, including overnight accommodations, transportation to and from the ship and the airport, and suggestions for excursions. In our group we had first time travelers, and Mine provided a checklist of items to ensure that nothing was overlooked. We have discovered that allowing Mine to work her magic uninterrupted resulted in us saving money, saving time, and having an outstanding trip. An experienced travel agent makes all the difference.

Mine- I've been wanting to text you to thank you so much for planning the perfect trip for us. You…read morewere so easy to work with and planned so many details out, adjusting plans when I had changes with such professionalism! And I didn't expect that you would actually track our trip as we were on it and support us when needed. It was extraordinary! I thought I'd share a few photos from our trip and I've sent a gratuity to thank you for going above and beyond!

Never called me back. I don't think they really meant to help me. Never pulled through with their…read morepromise to help,

Not helpful- call was a waste of time. Go on line to get…read morevoucher for Japan Rail Pass.

Madlen is the most phenomenal travel agent. She planned our honeymoon to Bora Bora, our anniversary…read moretrip to Costa Rica and now multiple family trips to Hawaii. She knows her stuff and it is so great to have every detail always taken care of from a-z. Madlen has always treated us like family and she makes sure that every trip she plans for us is the pinnacle of perfection. We are getting ready to go to Hawaii and she has been instrumental in getting this next vacation planned for us. Our family has found our awesome go to travel agent!

Admittedly, we knew nothing about travel. I'm sure we were a pain to deal with having so many…read morequestions. I had asked for us to be kept busy, which we were - booked onto many tours that the hotels apparently bundle for agents. My biggest complaint is regarding the hotel in Paris, which we were told was in Montmartre, but which was actually right by Gare du Nord station - and in fact, if you look up our hotel it is listed as being in Gare du Nord; an apparently notoriously shady area with tons of pick-pockets. After 5 nights, 1 stolen wallet, and 1 stolen cell phone, we requested to be relocated by our agent. Within an hour, she told us it was impossible. Perhaps she checked every hotel in Paris in less than an hour, and truly there were no options, but she never should have put us there to begin with. Her advice was to take a cab from then on in order to be safer, avoid the graffiti-ridden, shady-looking character littered streets, and nearby metro (adding a great unplanned expense to our trip). When the cab we ordered didn't come in time to take us to a scheduled tour, and I tried to reach her for help, much too late, she said we should have ordered the cab 48 hours in advance (we didn't even have 48 hours notice that we couldn't move hotels) - that since I spent some time in Paris with my daughter 20 years ago, I should have known that. Every single person who found out where we were staying gasped, and said it was a terrible and unsafe location, no surprise we were robbed...twice - restaurant owners, the police, our friend who lives in the countryside in France, fellow travelers on tours. So, why would our travel agent not know? I wouldn't use this agency again, because I feel if an agent is unfamiliar with an area, they owe it to clients to insure their safety by finding out which areas are best, and which are dangerous. That seems basic to me.

May is a nice person. She is kind and quickly answers my questions and gives good help. I had a…read moregreat experience with the team. Highly recommended!

It was difficult to find any yelp reviews for Chinese speaking travel agencies so after doing a…read morewalk in a meeting one of their sales, I felt comfortable enough to send them my life savings to take my family on a week long east coast tour. Overall everything went pretty smoothly and was as described. Maybe next time I'll try them out for plane tickets. Tip: their office is located at the yelp listed address but they are renting out of another companies building. So just go inside and upstairs.

We started using FC Taxi Service in Sept 2021 when our usual "go to" taxi service let us down when…read morewe wanted a cab to SFO providing greater than 24 hours notice. Miguel has arrived early on both of our requested trips and recently the taxi got a flat just around the corner from our house when heading to SFO. Miguel very quickly changed the tire and dropped us at the airport with plenty of time to spare and no drama. FCTS are now our new "go to" taxi service and I highly recommend.

Rony picked me up at the hotel and toook me to SFO. I booked his service by texting him ahead of…read moretime and when I needed to change my pickup time, he accommodated my request without any drama. Very professional service and great experience overall. Highly recommended.

So let me tell you what a pleasure to have Ole as our cruise specialist. He took care if every…read moredetail always came off as helpful and was never pushy or tried to up sell us. He checked in with us all the way until the day of the cruise to make sure we had everything ready before the cruise. Here's the best part he even sent us a welcome home card when we arrived and called and asked us how was the cruise. First class all the way well diffently recommend him to my family friends.

We've used Concierge Travel twice so far and couldn't be happier with the service! Ole is top…read morenotch. Knowledgeable, thorough and friendly. Plus, he really goes the extra mile. We've taken two cruises so far with Concierge and both times Ole has taken care of ALL the little details like printing out our boarding passes and sending laminated luggage tags. Those seem like small things but when life gets hectic it's kind of nice to know there's someone in your corner making sure you don't have to remember that stuff. We recently booked a third cruise for 8 people for next year. Ole found the best deal and alerted us to ways to save a bit of money as well. I know that Ole does a lot more than just cruises. When the times comes for our much dreamed about European vacation, you can bet we'll be calling Concierge Travel. Two thumbs up!

Extremely professional service. Top notch driver. Very nice fleet of luxury vehicles…read more Thank you for a great drive to Fort Bragg, Ca. I appreciate it very much! Susie

We booked a ride with LimoLane for a special evening out, and it made the night perfect. The…read morevehicle was stunning--pristine leather interior and very spacious. Our chauffeur was polite, discreet, and drove very smoothly. It felt like a true VIP experience from start to finish. If you want to treat yourself or impress a guest, this is the way to do it.