Marie is the Best. She has helped us book fabulous vacations over the years. She goes above and…read morebeyond. I highly recommend her for your travel needs.

My family has used Marie at Galvan's Travel for approximately five years. Our first large family…read moretrip, about four years ago, was overall enjoyable, but there were several issues that should have been red flags. One family member's extra airline seat ticket was not provided to us, creating stress before our flight, and we had difficulty reaching Marie regarding our early morning departure. When we arrived at the hotel, there were also booking issues that resulted in an hour-long check-in process. Despite those problems, the remainder of the trip went well, so we decided to book through her again. This most recent experience was far more disappointing. Over the last three years, our trip dates had to be changed several times due to family emergencies and other life circumstances. Throughout that entire process, we had booked two king-bed rooms and one double-bed room. At no point were we told that king rooms were unavailable. About a month before our trip, a family member noticed that the itinerary listed double beds instead of king beds. She contacted Marie, who told us she had checked with the hotel and confirmed that the hotel had king-bed reservations on their end. When we arrived after more than 5 1/2 hours of travel, exhausted, hungry, and overheated, the hotel informed us that we had never been booked for king rooms. We contacted Marie, and her response was, "Okay, so what do you want me to do about it?" The tone and attitude were shocking and unprofessional. She told us our options were to accept all double-bed rooms or try to move to a different hotel. She claimed she contacted the hotel to resolve the issue, but it wasn't until my sister-in-law spoke with another hotel employee that a manager became involved and worked on correcting the reservation. Fortunately, the hotel staff were kind, understanding, and able to secure one king room for us while we kept the double rooms for the other reservations. Marie later claimed she paid more than $600 for a king-room upgrade, yet hotel staff informed us that the room types were the same price. What disappointed me most was not just the booking error but the lack of accountability and compassion. Marie repeatedly commented on how many times the trip had been rescheduled. To that, I can only say that I hope she never has to experience the family emergencies and health concerns that caused those changes. Clients deserve empathy and professionalism, especially when dealing with circumstances beyond their control. Rescheduling a trip does not excuse booking errors. If the reservations had been entered correctly from the beginning, changing travel dates would not have altered the room types we requested. Unfortunately, after multiple booking issues over the years and the way this situation was handled, our family will not be using Galvan's Travel again. Based on this experience, we cannot recommend their services to friends or family.

We had our China visa processed here. While the service fee was on the higher side, their expertise…read moremade the process smooth and reliable. Our visas were ready in a week or two. Highly recommend.

We have been booking our flights through J & V for quite some years now. Lily, who took care of…read moreall our travel arrangements, is awesome! Ernie K.

So let me tell you what a pleasure to have Ole as our cruise specialist. He took care if every…read moredetail always came off as helpful and was never pushy or tried to up sell us. He checked in with us all the way until the day of the cruise to make sure we had everything ready before the cruise. Here's the best part he even sent us a welcome home card when we arrived and called and asked us how was the cruise. First class all the way well diffently recommend him to my family friends.

We've used Concierge Travel twice so far and couldn't be happier with the service! Ole is top…read morenotch. Knowledgeable, thorough and friendly. Plus, he really goes the extra mile. We've taken two cruises so far with Concierge and both times Ole has taken care of ALL the little details like printing out our boarding passes and sending laminated luggage tags. Those seem like small things but when life gets hectic it's kind of nice to know there's someone in your corner making sure you don't have to remember that stuff. We recently booked a third cruise for 8 people for next year. Ole found the best deal and alerted us to ways to save a bit of money as well. I know that Ole does a lot more than just cruises. When the times comes for our much dreamed about European vacation, you can bet we'll be calling Concierge Travel. Two thumbs up!

If you are ever considering traveling and are in need of a travel agency to assist you, I highly…read morerecommend this company. Isabelle assisted my group (13 in the group) with our travel to the Bahamas (Atlantis Resort, Paradise Island) in May 2026. Her knowledge, expertise and availability made our trip an enjoyable vacation. Whatever arrangements were required she guided, directed and assisted in making sure they were made and met. Kudos to Isabelle, she's the BEST.

Last year my friend and I decided to ask Isabelle for assistance to organize our trip to the Panama…read moreCanal. Thanks to Isabelle's excellent organizational travel skills we enjoyed an interesting and relaxing week on board of the Star Pride, sailing through the Panama Canal. We had visions of a Norwegian or HAL cruise ship, but Isabelle suggested to take a smaller ship, something we had not thought of. Her advice was excellent. We have been very happy with all of Isabelle's suggestions to put our trip together and I can highly recommend her.

Ruchell was an amazing travel agent! In addition, this was my first time ever using a travel agent…read more She made sure we had all of our documents and transportation set up along with our tour guides. She knew the hot spots for us to visit. We had nice hotels and she gave us tips on how to embrace the culture over there in Japan and South Korea! We are already planning another two trips with her. I definitely would recommend.

This agency helped us with a fabulous trip to Bali several years ago. Good listeners! They heard…read morewhat we wanted and put together a dandy trip. Planning on calling them again soon to see what they can recommend and then seeing them create this vacation into reality. Can't wait!

She didn't deserve any star. Found out at airport that she really bull shitt on this tickets. Paid…read morefor premium economy class seat and at airport to check in the airline said this tickets is not, its regular economy tickets . Wonder how many people she scams on now. DO NOT DO BUSINESS WITH HER .

Rosemary helped book our flights to Vietnam for 16 people! She made sure to compare and check…read moreflight prices across all the airlines over several weeks to ensure we got the best price. She can help you with your visas and any other travel plans. She speaks both English and Vietnamese well, which is a plus for us.

This is a very long overdue(nearly two years) review…read more My wife and I got married in October 2017 and we chose AST Travel's to book our honeymoon. Denise went above and beyond to make sure our honeymoon was the best and it was beyond PERFECT!! Denise booked our flight and a ten day all inclusive stay at Sandals Resort in Whitehouse, Jamaica and made the process extremely smooth. When we got there, she even paid out of her own pocket to make sure we had candlelight dinner on the beach. My wife and I are so grateful to have found Denise to help plan our once in the lifetime trip. I HIGHLY recommend Denise to book your trip, no matter where it is because she will make sure you enjoy every second of it!! Thank you so much for your dedication to helping us Denise!! We will be seeing you soon:)

Denise was wonderful. After a job change, I had a brief period of time that opened up all of a…read moresudden - and my partner and I had never had a honeymoon. We decided to jump on it, but had no idea where to go. Denise spent hours with me on the phone figuring out what we liked, and helping us center a trip around snorkeling (a first for me - I came from New England before living in SF - that I've always wanted to do). She found us a super swanky all inclusive room and finagled us special decoration and welcome packages for honeymooners, all within our budget and on a tiny timeframe. Then a few days later right before I was going to pay, I called her up at 9pm on a Sunday (please don't be rude to her like me!) worried that the hotel wasn't quite right for us - we were going to Mexico and it felt a little too 'professional' for us, plus I was wondering if there was a way I could just walk right out and snorkel each day. Denise spent hours more with me that night helping me find the perfect spot and plans all over again, with no complaint whatsoever - she actually seemed excited! She really seems to love her job and genuinely enjoys learning about you as a person and matching you to the right trip. Then she even met me in the city where was convenient for me to take payment. We ended up at Club Med, which I had never thought of, which had snorkeling right off the resort - and walked out and snorkeled almost every day of our trip. We also went to Xel-Ha, for another day of fish-watching. There were other options and tours that we'd gone over, but the resort was so good that once we were there we just found ourselves having a wonderful relaxing time with little distraction. Thank you, Denise!

Ellen/Boutique travel is fantastic. She helped us book our Honeymoon to Tahiti, Moorea, and Bora…read moreBora. She is a pleasure to work with, listens to our wants and needs, and gives you her honest opinion on what is/isnt worth it on the trip. He advice/expertise is unmatched.

I've been using Boutique Travel for over 10 years, and I can't imagine planning a trip without…read morethem. What keeps me coming back is their ability to create truly bespoke experiences. Ellen has an incredible ability to tailor experiences, which makes each trip feel uniquely mine. She always finds the perfect balance by incorporating culinary, cultural, and art experiences that I love, along with athletic and outdoor activities that keep things active and engaging. It never feels one dimensional. I've used BT's services to book trips to Africa numerous times. Namibia, Botswana, Zimbabwe, and Uganda are just a few examples.. Each destination has offered something completely unique, and Ellen has hit the itineraries right out of the park. Gorilla trekking in Uganda was a once in a lifetime experience, and visiting the Skeleton Coast in Namibia felt like stepping into another world. In Botswana, I was lucky enough to see leopards up close, which is so rare and exciting! I have also vacationed in Tahiti three times, and each time has been magical and different! Most recently, my husband and I just got back from an incredible trip to Rangiroa, and we are already talking about exploring more islands on our next visit. Looking ahead, I am starting to plan a trip to Japan, and I will definitely be working with Boutique Travel again to put together the itinerary. Their attention to detail, creativity, and ability to truly understand what we are looking for makes every trip seamless and unforgettable. Highly recommend!

We used Travel Wizards for our trip to Easter Island/Rapa Nui off the coast of Chile. It was an…read moreamazing trip and the moai are amazing. Travel Wizards found us an amazing tour guide.

What an incredible trip! Two weeks exploring New Zealand with tours, professional guides, first…read moreclass hotels & car service. It was our "bucket list" tour & did not disappoint in any way! Our agent was knowledgeable & had many terrific suggestions. She accommodated our personal requests & made sure arrangements were confirmed. We're ready to book with Travel Wizards again right now