Explorient and specifically Kervin Yu was recommended to us, (my husband and daughter), by a…read moreprofessor friend who lived in Japan while his parents were in the diplomatic corps as he was finishing high school. Our daughter was attending a weeklong conference in Tokyo with Google/YouTube and had asked us if we were interested in joining her, as she planned to do some more touring after her conference was over, over the Thanksgiving holidays in 2019. We jumped at the chance. We had ideas about some of the cities and activities we were interested in, however, we also had to take into account the use a rollator, as I was planning on a hip replacement early in 2020, and it was crucial that I rely on it. I had already booked the three of us in a brand new boutique hotel close to our daughter's Tokyo conference for the first week when she would be working and my husband and I would be visiting sites. Kervin seamlessly, incorporated the Tokyo week into our touring and included tours with our daughter whenever her schedule allowed. He paired us with private guides throughout the trip, who were knowledgeable and most enjoyable. From Tokyo, we visited Takayama, Shirakawa-go, Kyoto, Nara, Hiroshima and back to Tokyo for our return home. Explorient worked with us when we preferred a different hotel in Kyoto, and all the activities and guides they provided based on our preferences were top notch. Ranging from rickshaw tours, boat tours, tea ceremonies, cooking lessons. foodie tours, sake tasting, shrines, temples, and museums visits, (just to name a few), as well as all our train travel including Shinkansen trips and luggage transfers were on time and without glitches. We look back on this holiday and on Explorient's expert guidance as one on our most if not the most enjoyable of all our vacations. We will not hesitate to call on Kervin Yu again in the future to provide us a most delightful experience; we highly recommend Explorient and Kervin. Vivian F. Berkeley, CA

We had an amazing trip that Kervin planned for us through Asia. We went to Indonesia, Singapore,…read moreand Thailand and Kervin planned the perfect trip for us. We are very well traveled so it was very difficult to find places or things that we haven't done and Kervin managed to exceed our expectations. The hotels were on point with what we told him we wanted. I can't wait to plan another Trip with him!

As an independent personality type I was leery of taking any kind of group tour where they tell me…read morewhat to do and when to do it. But travel planning can be daunting so when my sister told me about Tauck I gave them a shot. Now with over a dozen Tauck tours under my belt I can say they're not perfect but pretty darned close. Pricing isn't cheap but a very good value since it's truly all inclusive. I've learned to avoid itineraries involving lengthy bus trips. As part of a group one is forced to socialize with many kinds of people, invariably there are a few annoying blowhards/Debbie Downers, but they can be avoided and most people are nice. Included meals range from just tolerable (river boat and Italy) to abundant and delicious (mostly). I have found Tauck's air department to be disorganized and pricey so I book my own flights. No biggie since I'm a control freak anyway. On the plus side,Tauck uses luxury hotels and incorporates off-the-beaten-track experiences into their itineraries, for example a small funky art gallery in Quebec that I wouldn't have found on my own. Scheduling is somewhat flexible with activity options offered. We do a short pre-stay to rest up beforehand b/c tours can be hectic. Tauck takes care of airport transport, touring, luggage schlepping from inside the room and just about everything else. Tour leaders are well educated, friendly and fun, and do their best to cater to every client's needs. Not an easy job. I don't use a travel agent to book with them, just call direct myself. Book early to get desired dates for popular tours especially cruises. When I travel independently for awhile I miss Tauck's "Tour Nanny" experience and just have to book another one!

I recently completed Tauck's eight-day Nova Scotia tour, and unfortunately it did not meet the…read moreexpectations created by the company's advertising. My biggest criticism is that the marketing does not accurately reflect the experience. The website presents this as a premium, first-class tour, but that was not my experience. The motorcoach was an ordinary tour bus--the same type commonly used on much less expensive tours. Since we spent many hours on the bus, comfortable seating was important, and I found it lacking. That affected my enjoyment of the entire trip. The included meals were another disappointment. Healthy options were limited, and I rarely finished a meal. Looking around the dining room, I noticed many other guests also left much of their food uneaten. The sightseeing itself was underwhelming. Much of the itinerary consisted of well-known tourist stops that could easily be visited independently. I expected more unique experiences and behind-the-scenes access--things that would justify choosing an organized premium tour. The accommodations were acceptable, and they may well represent some of the better options available in Nova Scotia. However, they still did not match the first-class image that Tauck's advertising creates. My final disappointment involved the airport transfer. My flight was at 4:50 p.m., yet the group was dropped off at the airport around 10:00 a.m. While Tauck advertises that airport transfers are included, requiring guests to spend nearly seven hours waiting at the airport is, in my opinion, an unreasonable interpretation of that promise. Overall, my concern is less about any single issue than about the gap between the marketing and the actual experience. If the tour were advertised honestly as a good-quality, standard coach tour, my expectations would have been different. Instead, I felt the company oversold the experience, and that lack of transparency left me disappointed. Ethics's in this company (Tauck) appears to be nonexistent.

I definitely would recommend Michele for booking your travel! Where do I begin? I currently live in…read moreNew York, & contacted Michele from a recommendation of a friend living in Connecticut. My first impression - Michele is extremely friendly, diligent, and knowledgeable in her work. Though I live in New York, the entire process was so easy! She was always available when contacting for any questions. I was indecisive between choosing, Bahamas or Punta Cana, to book a trip. Michele gave feedback from her previous experiences because she had visited both places, which was very helpful in choosing a location. Also, she provided the pros and cons for both places. She did not push me to book immediately, and told me to take my time to think about which location I would choose, which I really appreciated. The next day, I contacted Michele and finally made my decision! She was completely organized when sending over the authorization form, and sent me all the information regarding my trip via email; the process was straightforward and easy. It was the best decision ever to choose Michele. Making all the plans for an overseas trip can be nerve-racking and challenging, but due to Michele's knowledgeable skills, planning my trip was the total opposite. I would definitely recommend her to anyone choosing to book their trip!

My family loves to travel and even though there are travel websites we could use we only trust…read moreMichele at relax and go travel. She adds the personal touch and has a great knowledge of many destinations. We recently used this service to book our first disney Cruise. We had a little issue with Disney and Michele was right on top of it. In less than 24 hours disney was on the phone with me due to Michele. We are forever grateful fo her and what she has done for us. We have only use this company to book our trips from Puerto Rico to Bermuda and my family highly recommends Michele at Relax and Go Travel. I wish we could give more stars.

This guy! I hate when you specifically ask for a particular destination, but they insist on trying…read moreto sell you another because their commission would be higher! That's not a professional!

Joe at JMC getaways booked many of my trips including a wonderfully planned family trip…read more He is knowledgeable as well as attentive! Great service :)

My husband and I had an appointment to renew our passports on a Saturday morning; we were in and…read moreout in less than 30 minutes, and passports will be delivered to our home by this Thursday. Everyone with whom we spoke, including security, agents, and other staff, were efficient, professional, and helpful. Even though it's hot and humid outside, the agency is cool and pleasant with great air conditioning inside. America!

Security was super friendly which is the reason for 2 stars…read more Reason for the negative review: - Parking not allowed in the lot behind the Agency. Had to ask a parking attendant who advised to park for fee at CVS or the Key bank across/down the street. - Had an 8am appointment and had to wait in multiple slow-moving lines. Was only done at 9:30am for an expedited passport request. - Told to come back at 1pm which we did. Waited until 3pm (closing time) to be told that the passport was ready and they would call us when it's done. No indication if the passport would be ready before flight out in 2 days. - On exit, Security informed us the office was closed the next day for staff training. Counter staff did not inform of this. Not ok.

I would highly recommend Susan at African Portfolio to design your trip. She did an excellent job…read moreplanning our honeymoon and first trip to Africa. The relationships they have with hotels/guides/transportation on the ground throughout Africa is excellent and our trip went off without a hitch. We had a friend use Susan as well so the excellent referral from them made our decision to book with African Portfolio an easy one.

I have been using her services for years to book hotel space for my group at Movement , and she is…read moreamazing and easy to work with every time!! Would highly recommend!

I cannot help but to laud Michele at http://www.heretothemoontravel.com/…read more Our longtime travel agent was pulling back towards retiring and was no longer able to help us. We connected to Michele at Here To The Moon, as she was one of the highest rated and best reviewed of travel agents from a web search. Michele immediately put us at ease and took charge, pricing and arranging a transatlantic and Mediterranean cruise, and coming in with a lower price (by nearly $900 p/p) through discounts that we were unaware were available to us. Michele answered all of our inquiries in a timely and complete manner. We definitely feel confident in using and recommending her, and are grateful for her knowledge and expertise.

Very highly recommend. Wilton Travel very capably and professionally put together a Christmastime…read morefamily vacation to Vienna and Salzburg on a fairly aggressive budget given what we wanted to do. The accomodations, travel, tours and other arrangements hit all the right notes, were well coordinated and communicated before and throughout the trip, and took away many of the usual travel headaches. This was all done on short notice for a trip during an exceptionally busy time of year.

Due to our hectic schedules, we recently planned a trip to Ireland very last minute. Despite that…read morechallenge, Wilton Center Travel did an amazing job preparing a simply perfect trip for us! From start to finish, every aspect of working with Wilton Center Travel was a pleasure. Highly recommend!

If you are going on a trip this is the place to book it. The attention to detail goes unsurpassed…read more We had the most amazing time on our Alaskan Cruise and land trip. Make sure to see Cathy, she knows more about cruising than the captain. Love her.

Most people use online travel. I refuse. Melissa and Deb are top notch. They give you real…read moreinformation and work with you every step of the way from beginning of your trip to the end.