I have a bill from AMR for the full price of an ambulance ride because, in the words of my…read moreinsurance company, AMR is not submitting the proper paperwork in the right format for payment. This has been going on for 8 months now, and AMR is now threatening to send this to collections. I have tried calling AMR multiple times - and have asked a very simple question, "Have you followed the process outlined in Colorado by House Bill 19-1174 for initiating arbitration between you and my insurance provider?" The people on the phone are offshore and have no idea what I'm talking about. Looking around the Internet, I have not found a single positive review for this company. The best advice I can offer is to explicitly provide instructions to 911 and/or any healthcare provider that you're using that may require transportation that you do NOT authorize the use of AMR. Shameful. - Former c-level healthcare executive

Same issue as everyone else is facing...bad billing and handed over to another group of thugs named…read moreBay Area Credit Services...watch out for these guys. In hindsight, I would have driven instead of using these guys.

Horrible. The dispatch woman acts like she can't hear me when I call. This is not a problem on my…read morephone ever. Second the cab never showed up. Just horrible

I would give 0 stars if that was an option. I booked a trip from home to the airport on 10/7/22…read moreonline and it was confirmed for 5:15 am. I received a phone call from the driver on 10/7 at 4 am asking if I was ready. He woke me up at 4 am and I told the driver I needed to get ready and the earliest for my 5:15 am pickup would be 5:00. He said OK and hung up. I called Ace back at 4:45 am and was told I canceled my pickup. I told him I Did not cancel. He told me "you must have filled out a survey and canceled". Again, I told him No I didn't cancel. I asked if they were going to pick me up as scheduled- 5:15 am and he said NO. I then received 2 emails showing my reservation was canceled. NEVER USE ACE TAXI at 216-361-4700.