I booked an Alaskan cruise through Kathy for nine members of my family. She took care of booking…read morethe cruise, the flights, and an overnight stay at a hotel in Seattle. She told me what to expect in terms of additional charges, and she sent detailed instructions to the people staying in the four rooms. She got back to me promptly if I had any questions. I give her five stars for a hassle-free experience.

Kathy is a wonderful travel agent. always looks to get us the best cruise experience possible…read more price wise and makes sure we have the best vacation experience . I would recommend you give her a call.

Lisa was great help in getting the right package and the best hotels based on the budget given. Our…read morehoneymoon could not have been better. We could have booked ourselves online, but she has access to perks and insight to properties and places that we wouldn't have thought about. Her expertise and friendly customer service made our travel so much easier and stress free. I would recommend Lisa for any travel needs. Definitely would be my go to person for my vacation travels.

Very friendly and accommodating. Helping us plan a trip to Europe; step by step from airport to…read morehotels and tours

I am reposting to voice our extreme disappointment in dealing with Randy and his poor client…read moreservice. We requested some information regarding our upcoming cruise and Randy was extremely unhelpful and rude.

We just got back from an amazing vacation in Aruba planned by Cara Chudyk - Independent Travel…read moreAgent. She did an incredible job selecting Tamarijn Aruba All Inclusive Resort to fit all the needs / wants for my family. She helped us every step of the way and constantly made sure we had everything we could want. I loved the resort and my whole family had an incredible time! I can't wait for Cara to book my next trip!

Our family just got back from an unforgettable trip to Italy, all thanks to the flawless planning…read moreof DPB Travel! They curated a dream itinerary for us: from a historic 14th-century hotel and expert art-history tours in Florence, to private cooking classes and intimate winery lunches in Impruneta, to a breathtaking private boat charter around Capri while staying in Sorrento. Every hotel was exquisite, the daily breakfasts and cocktails were phenomenal, and every driver was punctual and warm. We took over 700 photos and did enough shopping to nearly push our luggage over the weight limit! DPB Travel handled every single logistic perfectly, allowing us to just relax and make memories. We cannot recommend them highly enough!

Denise made everything about this vacation perfect. She is incredibly knowledgeable and so patient!…read moreWe had tons of questions. Our resort was amazing but I know *without a doubt* that we never would have found it without her. Our excursions were perfect for us, due to her asking questions we never would have thought of. Denise even made customs a breeze! This the best vacation we've ever been on, all due to Denise at DBP Travel.

Indira was so great to work with. She has the patience of a Saint. She made sure all the boxes were…read morechecked for a perfect vacation. She stayed in touch throughout our trip to make sure there were no issues and made sure to let us know she was available if any issue did arise. Highly recommend if you have travel anxiety like me and want to know you won't be left to fend for yourself.

I want to thank LBAC Travel for helping me make a bucket list vacation come true! We were able to…read moretake a river cruise on AMA Waterways this December and visit the Christmas Markets. Liz was spot on with her recommendation of this cruise line. It was perfect for me and my husband as well as the other couples we were traveling with. She listened to what was important to us and recommended what we feel like was the perfect itinerary up the Rhine. After falling in love with river cruising, Liz has already booked us our next cruise on the Danube! Thanks LBAC!!

We first met Liz and Brian Henn, principals at LBAC travel, in early August 2023. We spoke with…read morethem about our interest in traveling in retirement and scheduled a meeting with them to discuss our interests. Initially we mentioned a trip to England and Ireland with LBAC, but prior to our scheduled meeting we shared with Brian and Liz that due to some ongoing medical issues that we were going to push that trip off until 2024. We shared that we still wanted to schedule a vacation but had decided on a low impact beach vacation to the Caribbean. We had our planning meeting with Liz and Brian in late August 2023 and discussed our interest in both the Caribbean and Europe vacations. After discussing options with them we decided to book our Caribbean vacation at Scrub Island Resort in the British Virgin Islands. We also shared with them our interests in our England and Ireland trip for Spring 2024. They promised to put together recommendations for both trips and would get us some feedback "in a few days". Brian did book our flight to Tortola (BVI) during our meeting. He was able to assign our seats on Jet Blue but said he needed "a day or two" to get our seat assignments on our connecting flights with Silver Airlines. He said the same about finalizing our reservation with Scrub Island Resort. After a nearly 3 week wait for a response, I reached out to LBAC asking for confirmation of our reservation at Scrub Island and verification of our seat assignments on Silver Airlines. I also asked for the list of excursions and dining recommendations for our Caribbean vacation. I sent multiple inquiries with no response. In late September Brian responded acknowledging that he had received my prior messages and apologized for the delay in responding stating that they should have been in contact with us sooner and promising to get the requested information to us in a day or so. However, communication did not improve. He did send a confirmation of our reservation at Scrub Island but still no verification of our seat assignments on Silver Airlines or any of the promised recommendations for excursions / dining. Getting frustrated, I reached out to Scrub Island directly with the same questions we asked LBAC about excursion and dining options. Less than a day later we received a detailed and thorough response from the concierge staff. They responded equally as quickly to our follow up questions. Several days after hearing from the concierge team, LBAC finally responded with a forwarded email from the same concierge team with virtually the same response they had already provided us. What that tells me is that LBAC didn't initiate a conversation with the concierge or anyone else in a timely fashion - even though they had repeatedly promised to provide us with recommendations. In addition, the sole dining recommendation they included was for a traditional Italian restaurant in Tortola.. Less than a week prior to our departure, I again reached out to LBAC as I still had no confirmation that they had purchased the Travel Insurance plan that were initially recommended to us when we booked our trip. LBAC did follow up with the confirmation for a plan purchased the day I contacted him. Had I not done so, we might never had received the requested insurance coverage. LBAC Travel's mission statement reads: "Our specialty is pampering you with exceptional customer service from the initial consultation all the way through until you return from your dream vacation. I realize this review is long. I hope it conveys how frustrating and disappointing our experience with LBAC was in their communication and follow through to us. What is perhaps most frustrating is that they earned commission on our vacation to Scrub Island while we had to continually chase them down to take care of the most basic details of our vacation. It's unfortunate for them that the service they provided did not match the promise in their mission statement as we do plan to travel extensively in retirement but will not utilize LBAC again for our future travel plans.

My husband and i had to take an emergency trip to palermo sicily ,we asked camillo keys to paradise…read moretravel agent ,he was amaizing very attentive to our needs got us a flight to palermo same day with no long lay overs from milano to palermo even managed to get us a window seat , which my husband loved , in june 2020 we're goung back to sicily this time for pleasure and we're gonna need a summer rental , and hes already on it to get us a bundle flight, lodging and a car ,hes going to be our travel agent and advisor for life ,thank you you were there when we needed you the most 10 stars if it were up to me ,thank you again

I don't think booking a vacation has ever been easier. I am truly grateful for the attention and…read moreservice, and the room upgrade to an ocean view suite was the cherry on top. Oh, and I cannot forget- THANK YOU for not only finding us a better resort, but getting it for the same price as the lesser property. I know you had to work hard to find that deal but you can through exactly where our budget needed to be. I am so excited for this vacation!!!