Our 94 year old Mother has been given a terminal diagnosis. She desperately wanted to remain in her…read morehome till the end. With the help of Visiting Angels, she was able to do that. Their caring staff were a blessing to all of us during this difficult time. I don't know what we would have done without them!

I want to thank Robert and Monica Pence for the several years of personal care I received from them…read moreand their Angels. Without them I could not have remained in my home. They provided a family atmosphere for me and always allowed me to feel comfortable and safe in my home. I depended on them daily and they were always accommodating to my schedule and needs. They were there for me when I had a real emergency and I will always remember their kindness. The caregivers were kind and efficient and provided the personal care I needed. Thanks for the memories. Loraine S. 12-19-20

I contacted Senior Helping Seniors when my mom was at Renown recovering from surgery. They were…read moreincredibly helpful and made the process easy. I was able to have a companion for mom at a scheduled time during the day when I could not be at the hospital.

From the owner: Seniors Helping Seniors® Northern Nevada delivers dependable, in-home senior care across Reno,…read moreSparks, Carson City, Minden, and Gardnerville. Our caregivers--seniors themselves--provide trusted companionship, personal care, meal preparation, transportation, and daily living support. We match experienced caregivers with aging adults who want to stay independent at home. As a locally owned senior care provider, we understand the unique needs of Northern Nevada families and proudly serve with compassion, respect, and heart. Whether you're seeking senior home care or caregiver opportunities, we're here to help. Discover quality, non-medical elder care that truly feels like family.

My Father recently required round the clock hospice care, which was a new and highly emotional…read moreexperience for my family. We were referred to Right at Home, as providing excellent care and they lived up to the recommendation. Situations, schedules and care needs can change at any moment, which adds stress to an already difficult situation. Right at Home office staff provides the ability to contact them 24/7, is empathetic to last minute changes and went above and beyond to meet our unique staffing needs. The caregivers were always on time, professional, intuitive and supportive not just for my Dad, but our entire family. We especially want to thank Samantha and Stephanie, who will forever be in our debt for the care, kindness and education they provided. It felt as though they were part of our family. We highly recommend Right at Home, who supported us through the toughest time our family has been through. Thank you to all of the South Reno staff, we appreciate you all.

Quality care is hard to find and this company gives you just that. They have an amazing client care…read moremanager who really cares about their clients and is always available. I highly recommend

My Dad had an excision of a very large skin cancer tumor. His Assisted Living caregivers are not…read moreallowed to change wound dressings. The doctor's original wound care orders did not qualify for Medicare coverage. Toby and Brenda from CenterWell went WAY OUT OF THEIR WAY to work with the doctor's office to develop a wound care protocol that met the doctor's needs for post-op care, and meet Medicare coverage needs. For me, this was an example of what we all hope healthcare can be: highly skill professionals who care enough to provide the absolute best care for patients. THANK YOU!!!

I consider myself very lucky…read more This is the only Home Health services allowed by my insurance (save the rant for another forum) so it was with some trepidation that I arranged for their services two years ago after having surgery. So why do I consider myself lucky? So glad you asked! Because I am one very satisfied customer. I had the opportunity to use their services again and I am still very satisfied. It is a bit daunting to have strangers come into your home when you are feeling a bit vulnerable anyway. On both occasions, all the health care providers were friendly, competent and completely professional. I really liked that the same person comes each time and they really take the time to talk and listen and work with their clients. They all treated me like an intelligent, competent adult. Both PT's pushed me to challenge myself to increase my mobility and independence, while honoring my wussyness. Both Nurses provided me with the information I needed to make informed decisions about my health and guided me in what I needed to do help with my healing. The first time I had some questions about the billing I had received from them. The people in the business office answered all my questions completely and helped make clear what was co-pay and what was part of my deductible. I really like that the company has a 24 hour help line if I have any questions or concerns between visits. This was extended to me both times after I had been discharged from direct services. So, while I hope I never have need of their services, if I do, and if I have a choice, I would most definitely use them again.

Worst at home service. Unbelievable that 2 different caregivers left front door wide open. After…read moretheir shift was over. Didn't follow doctors instructions and gave patient chocolate & could become seriously ill. Took patient outside with an unleashed dog. & patient needs assistance to walk with a walker. Left dirty diapers in bags a didn't throw them away. So many things that went wrong. Hope I can find better service next time my dad needs someone.

Warning! I would look elsewhere for care services. Interim was hired to come three days a week…read more They could not find one person to do all three days so we had three different caregivers. That was after they sent a round of JUST WILL NOT DO caregivers, We have a simple but detailed guide for them to follow. SOOOO simple...but you have to be able to read English to follow it. Yes, they sent someone who pretended to be able to read. When I complained about it, they thought it was funny. They call almost every week to tell me they have a schedule change. Someone else will be here or it will not be at the time set up. If you complain and are upset, it seems to negate their responsibility and they take an defensive position. I am the one who is to be understanding, these things cant be helped, well maybe we are not a good fit for each other. There are the responses I get. If you really need someone to relieve you, give you the help you need on a regular basis, then I would look elsewhere folks. This is coming from a southern girl who thinks your word should mean something.

I worked here for a couple years during college. The admin staff provided me with quality education…read moreso I was able to do my job and find a passion for the elderly population. The employees are hard-working and uphold high standards. I would trust home instead with my family.

Please do not ... ever ... use this agency for caregiving. They backed out of their agreement with…read moreus. Leaving me and my husband with PSP without help. They just increase their minimum to 3 days/week, 4 hours/visit. AND, when we asked for more time with our caregiver, they said they couldn't do it. We're now left without a solution. Thanks for nothing, Home Instead. Also, they told me about the cancellation via email. Isn't that like breaking up via text??? So upset and disappointed.

Sierra Nevada Home Health's entire team is fantastic! Johnathan, Nicole, and their entire staff of…read morephysical and speech therapists really care and sincerely want to see my husband improve. They also help to advocate for him to ensure he is receiving the best care possible. They are all angels.

This is a brand new home health care operated by Johnathan Perryman. My 90 year old fathers recent…read morehospital visit required he have home health care. This new company bought their best to my parents home. Everyone made our family feel important and valued. Especially my father who really needed professional physical therapy and nursing. Their approach was not just physical but they also boosted morale. My father and mother really looked forward to Pam and Johnathan visiting because they gave them so excellent care. Highly recommend.

I had 2 ER and hospital stays in one week. I currently have them coming to my home. Every Person…read moreI've encountered has been absolutely amazing . All of them are very knowledgeable. The only thing was I led to believe in the beginning that Aetna Insurance would pay for some of the DME (durable medical equipment) I needed. This was not the case. I had a tough few days until the right person clarified it and I purchased items on my own. I would recommend St. Mary Home Health. The Scheduler Madison, PT Laurren/Bobbie and other Team members Amanda /Elizabeth go above and beyond to ensure the best service. I'm confident they will help me during this difficult time when I'm an extreme high fall risk. Thank you Home Health

I didn't know what to expect when from Home Health Services when it was offered to me as an…read morealternative to a rehabilitation center after discharge from the hospital for spine problems. Saint Mary's Home Health Services staff have been wonderful. I have weekly visits from LP nurses and a physical therapist. I had an evaluation from an occupational therapist. They each explained what they were doing and WHY. I have never had an outpatient PT explain reasons in such a clear way. They are prompt and professional while being friendly. I am very thankful for their service.

I appreciate her willingness to listen, knowledge and presence. I often feel rushed at doctors…read moreoffices but not with Janice. She really knows how to make you feel seen/heard. I appreciate her!

I have been a patient of Janice Bryan, a Nurse Practitioner at Renown Medical Group,for 5 years. I…read morehave always been a fan of Nurse Practitioners as they seem to have more time to spend with their patients and more focus on teaching. Janice has these traits. Being a Renown Medical Group patient for 5 years, I have had the opportunity to visit each year for my physical and various other ailments. Janice always answers my questions, will listen to what I think is right for my own care and give me constructive criticism if she disagrees with me when I'm practicing "internet medicine". I like the fact that I can view my medical record online and if I have a question or need to renew a routine medication, I can use the email feature on their program "mychart". I feel that Janice practices quality, thorough medicine but also keeps the big picture in mind with keeping healthcare costs down. By viewing my medical record, I know that routine preventative medicine is followed and I know when to expect my next upcoming test. Janice has made appropriate referrals are made to other doctors when needed and I feel that the Janice and the other specialists work as a team when addressing my healthcare needs. I am happy with my overall health maintenance. The receptionist and nurses/assistants are very nice and I like that they ask if you've been out of the country in the past 90 days. This shows me that questions are thorough and detail and nothing is missed. I was recently seen for bronchitis and had to use the urgent care. The PA there performed a chest xr ay and had placed me on some antibiotics and other medications. After finishing the first course of medications, I still had not gotten better and went to see Renown Medical Group where I was placed on another course of medications. I felt that everyone was informed of my care. They also knew my allergies. I was assured that everything was ruled out and the continuity of care was smooth.